Which of the following is required for successful collaborative decision making?

Question

Week 3 quiz

Question 1

Which of the following is required for successful collaborative decision making?

Answers:

Taking a stand for one fixed option

Isolating stakeholders from the decision-making process

Considering yourself and the persons involved as one unit

Relying primarily on a logical approach to decision making

Question 2

According to Edward de Bono’s Six Thinking Hats tool, teams wear the _____ hat to discuss the value and benefits of a particular idea or option.

Answers:

red

black

orange

yellow

Question 3

Carla is planning to use brainstorming in her next team meeting to generate new product ideas. In using brainstorming effectively, Carla should avoid:

Answers:

evaluating others’ ideas.

setting a time limit.

building on the ideas of others.

asking hypothetical questions in between.

Question 4

A few key employees of a company met to generate ideas to improve the company’s efficiency. After a brainstorming session, the ideas generated were scribed on some cards and spread out on a large desk. The employees then proceeded to organize related ideas into categories, and discussed the grouping till five manageable groups of ideas were created. Also, each group of ideas was given an appropriate title. Which of the following techniques of synthesizing brainstormed ideas has been applied in this scenario?

Answers:

Affinitizing

Pattern recognition

Broadbanding

Sequential differentiation

Question 5

Charlie, a production head at an automobile company, is reviewing along with his team the efficiency of the current production system. A few employees in his team have ideas about how the production cost can be reduced by modifying the assembly system. Which of the following statements made by Charlie would best act as an idea grower in this scenario?

Answers:

If the system is not broken, we do not have to fix it.

The current production system is good enough.

Though the current system is efficient, is it perfect?

You may want to change the current system, but what about the costs?

Question 6

_____ is best described as a process by which several possibilities are considered and prioritized, resulting in a clear choice of one option over others.

Answers:

Benchmarking

Decision making

Delegating

Pattern recognition

Question 7

Richard, a supplier of synthetic fabrics, is in a meeting with a customer. Richard had expected the customer to quote a good price for his product, but the customer quoted an unprofitable price. In this situation, which of the following statements would be most ineffective in getting Richard a good bargain?

Answers:

Could you explain the reasons for your price quotation?

I am upset about the price quoted for my product.

You are being unfair by quoting such a low price on the product.

I expect a better price for my product because of its superior quality.

Question 8

Which of the following is an ineffective practice during a negotiation process?

Answers:

Bargaining by focusing on positions rather than interests

Starting the negotiation with a relationship-based tone rather than on an adversarial note

Concentrating on problems rather than people when bargaining

Exploring all possibilities for solutions rather than quickly focusing on one fixed solution

Question 9

Which of the following is an ineffective practice during negotiations?

Answers:

Revisiting issues that have already been resolved

Disagreeing to terms that are not acceptable to you

Developing a frame based on both your needs and those of the other party

Using close-out questions to generate constructive discussions

Question 10

Alan and his business partner, Fred, have decided to end their joint venture. However, both parties have issues in dividing the resources of the company. They are prepared to resolve their conflicts through a third-party negotiator, provided the third party allows them to be actively involved in generating the solution. In this scenario, which of the following third-party negotiators will fail to meet Alan’s and Fred’s criterion?

Answers:

A mediator

A conciliator

A consultant

An arbitrator

Question 11

Two research teams at BioSure Pharmaceutical Inc. are in a conflict over the company’s scarce resources. Both teams share the same lab, tools, and sometimes even the personnel. The company’s finances are also proportionately distributed among the two teams. Due to some delay in one of the team’s work, both teams have been called for a mutual negotiation. In order to make the negotiation effective, the research teams should: