Unintended Negative Effects of Delivery Management

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Please read the following paper: Von Bergen, C. W., Soper, B., & Foster, T. (2002). Unintended Negative Effects of Diversity Management. Public Personnel Management, 31, 239-251. Discuss the key points as you see them in this publication and whether you agree or disagree with the authors findings. Have you ever experienced any such behaviors in any diversity training you have attended?

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