Select 2 workplace situations in which the clients’ or customers’ needs were not met because of miscommunication due to cultural issues.

Points: 100

Overview:

Thus far, you have been asked to provide a link for any source used in your discussion posts as a way of attributing credit to the source. Going forward, you will need to attribute credit to your sources by including in-text citations and references in accordance with APA style. This assignment will be good practice for building this valuable skill!

Instructions:

For this assignment, you will:

• Choose two (2) of your previous discussion board posts that were submitted earlier in the course.

• Replace the links with appropriate APA style in-text citations. Use the correct format and placement.

• Include the appropriate reference citation at the end. Requirements: • Include the web links for all resources used so your instructor can check the citation.

• Complete your work in a Microsoft Word document. Be sure to read the criteria, by which your paper will be evaluated before you write and again

Select 2 workplace situations in which the clients’ or customers’ needs were not met because of miscommunication due to cultural issues.

Select 1 multimedia format from this list to use for your assignment:

• Multimedia presentation (7 to 9 slides)
• Infographic
• Animated video (1–2 minutes)

Based on the multimedia format you selected, use an online audio, video, or web-presentation format that will allow you to present your 2 scenarios in a compelling way. For example, you can use Microsoft® PowerPoint®, Microsoft® Sway, Powtoon, Prezi®, Canva, or Visme.

Create a presentation about the 2 workplace cultural miscommunication situations you selected that that addresses the following:

• Include workplace setting details.
• Include resolution details (if applicable).
• Assess the resolution results.
• Identify 2 strategies that would have improved the outcome.