MGM375-1403A-02: Quality and Supply Chain Management

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MGM375-1403A-02: Quality and Supply Chain Management

Quality Methodologies

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Part 1 APA style Due Wednesday by 6 pm

Write 500–700 words that respond to the following questions with your thoughts, ideas, and comments.

The CEO has done quite a bit of reading in some of the major quality improvement programs that are available to both the company and to its vendor base. He asked you to describe how a company would go about picking one that would work best for it. He specifically asked the following questions:

ü  What criteria should be used?

ü  How would you gather information about each kind of program?

ü  How you would monitor whether the implementation was a success?

ü  Why do you think there have been a number of these major quality improvement programs over time; in other words, why hasn’t one been accepted as the ideal one?

Part 2 APA style Due by Friday

1100-1300 words

Create an APA style paper, comparing and contrasting any pair from among these formal quality improvement programs: Joseph Juran’s Trilogy program, Edward Deming’s Quality program, Six Sigma, and Philip Crosby’s Quality is free book. Your compare and contrast paper should include the following factors:

Ø  The main premise of the program

Ø  Key requirements for successful implementation

Ø  Initial steps to implement it

Possible References

http://asq.org/index.aspx

http://www.drawanywhere.com/

http://www.tenstep.com/

http://web.mit.edu/tdqm/www/about.shtml

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