Implementing Strategy
Implementing Strategy
For this Critical Thinking Assignment, you have been asked by IKEA to make a suggestion for an organizational chart that IKEA can consider to better support its international strategy. Let’s assume that some top IKEA executives like and want to keep the current structure. (See:
http://www.ikea.com/ms/en_US/this-is-ikea/company-information/index.html#organization for this structure.) However, recently there has been pressure from a few IKEA leaders to consider that the company must become more innovative in its approach to global expansion.
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Order Paper NowTo complete the new proposed organization structure, review the IKEA case study from Chapter 8 of your textbook. Then review some additional information about IKEA on the internet. Also, review the organizational design elements in this week’s module lecture. Make sure you fully understand the concepts presented in Chapter 9 of the textbook.
Decide what you think would be the best organizational structure for IKEA at this point in time, based on the strategy implementation concepts presented in this course. Be aware that you will need to substantiate your recommended organizational structure changes, or justify your recommendation to keep the current structure.
Then use the internet to find a free software program that can be used to develop an organizational chart (or you may choose to develop the organizational chart in Word).
- https://www.smartdraw.com/downloads/
Include the following elements in a well-written paper:
- Introduce the thesis of your paper (what you will be presenting).
- Introduce your organizational chart(s).
- Discuss and explain how you determined that this structure should be implemented by IKEA.
- End with a summary statement of the highlights of your paper.
Your well-written paper should meet the following requirements:
- Be 3-4 pages in length, which does not include the required title page or reference page, which are never a part of the content minimum requirements.
- Use APA style guidelines.
- Support your submission with course material concepts, principles, and theories from the textbook and at least two scholarly, peer-reviewed journal articles( recently published articles) unless the assignment calls for more.
- In citation need to use the hanging format where second, third lines are indented 7 spaces (please pay attention to this point it affect the grading score ( see the attachement for how to set-up reference page.
- Expand more on your thoughts. Supportive sources, recently published articles.
Required readings
- Chapter 9 (“Execution” section) in Foundations of Strategy.
- Chu, V., Girdhar, A., & Sood, R. (2013). Couching tiger tames the dragon. Business Today, 22(15), 92-96.
- Radomska, J. (2014). Model of successful strategy execution: Revising the concept. Problems of Management in the 21st Century, 9(3), 213-222.
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Running head: IDENTIFYING THE BEST PRACTICES IN STRATEGIC 1
SAMPLE PAPER
Identifying the Best Practices in Strategic Management
Gertrude Steinbeck
ORG 500 – Foundations of Effective Management
Colorado State University – Global Campus
Dr. Stephanie Allong
August 6, 2010
The Running head is required. The title page should have the words:
Running head: followed by the first
50 characters of the title in call caps.
formatted is
Page numbers should
be inserted in the top
right corner.
Information on the Title
Page is centered in the top
half of the paper. All
major words should be
capitalized and not bold.
Papers should be
typed in a 12 pt, Times
New Roman font with
1 inch margins on all 4
sides and the entire
paper is double
spaced.
cbruchTypewritten TextcbruchTypewritten TextcbruchTypewritten TextcbruchTypewritten TextIDENTIFYING THE BEST PRACTICES IN STRATEGIC 2
Identifying the Best Practices in Strategic Management
Strategic management and corporate sustainability are two important dynamics of
modern-day organizations. It is important for organizational leaders to have an understanding of
the theoretical applications of strategic management as a means of addressing corporate
sustainability. The purpose of this paper is to provide definitions and an understanding of
strategic management and corporate sustainability. An overview of the Walgreen Company, the
organization of study, is also provided in order to understand how the company has utilized
strategic management to implement sustainability initiatives for long-term financial performance.
Strategic Management
The function of management is to plan, organize, lead, and control the operations of an
organization (Robbins & Coulter, 2007) and includes strategic management. Strategic
management is an approach in which organizations create a competitive advantage, enhance
productivity, and establish long-term financial performance. Chandler (as cited in Whittington,
2008) defines strategy as “the determination of the basic long-term goals and objectives of an
enterprise, and the adoption of courses of action and the allocation of resources necessary for
carrying out these goals” (p. 268). Similarly, Wheelen and Hunger (2008) define strategic
management as the managerial decisions and actions of an organization that achieve long-run
performance of the business, with benefits such as:
Clearer sense of vision for the organization
Sharper focus on what is strategically important
Improved understanding of a changing environment.
The Strategic Management Model (SMM) provides the framework for integrating strategic
planning into an organization so that the aforementioned benefits are realized.
Repeat the title of your paper at the
beginning. This is not a header; therefore it
is not to be bold, but all major words are
capitalized. Do not add a header at the
beginning of your paper as the first
paragraph should clearly identify the
objective of your paper.
Each paragraph
should be indented ½
inch or 5 spaces from
the left margin.
A level 1 header should be bold, centered
and all major words capitalized. See
https://owl.english.purdue.edu/owl/resource
/560/16/ on how to format headings in APA.
Spell phrase out the first
time in document with
acronym in parentheses.
From that point forward,
the acronym can be used.
If you using a source (Whittington) that is citing
another author (Chandler), use the author’s last
name found in your source (Chandler) at the
beginning of your sentence followed by the
citation – (as cited in Your Source, year). Only
the source you are reading (Whittington) will be
listed in your references. See
https://owl.english.purdue.edu/owl/resource/5
60/09/ for more information.
All subsequent pages should only have
the first 50 characters of the paper’s
title in all caps for the running head.
https://owl.english.purdue.edu/owl/resource/560/16/https://owl.english.purdue.edu/owl/resource/560/16/https://owl.english.purdue.edu/owl/resource/560/09/https://owl.english.purdue.edu/owl/resource/560/09/IDENTIFYING THE BEST PRACTICES IN STRATEGIC 3
Strategic Management Model
Research indicates as the concept of strategic management evolved, many theoretical
models were proposed. Ginter, Ruck, and Duncan (1985) indentify eight elements of the
normative strategic model: vision and mission; objective setting; external environmental
scanning; internal environmental scanning; strategic alternatives; strategy selection;
implementation; and control. Long (as cited in Ginter et al., 1985) stated that normative strategic
management models are an “explicit, planned and rational approach” (p. 581) to management.
Similar to Ginter et al., Wheelen and Hunger (2008) established the SMM (see Figure 1) which
includes four main elements: environmental scanning, strategy formulation, strategy
implementation, and evaluation and control. Environmental scanning is the monitoring,
evaluating, and extracting of information from the external and internal environments in order
for management to establish plans and make decisions. Strategy formulation includes creating
long-term plans for the organization, including the mission, objectives, strategies and policies.
Strategy implementation is the process of executing policies and strategies in order to achieve the
mission and objectives. Evaluation and control require monitoring the performance of the
organization and adjusting the process as necessary in order to achieve desired results (Wheelen
& Hunger, 2008).
The SMM assumes the organizational learning theory, which states that an organization
adapts to the changing environment and uses gathered knowledge to improve the fit between
itself and the environment. The SMM also assumes the organization be a learning organization
in which the gathered knowledge can be used to change behavior and reflect new knowledge
(Wheelen & Hunger, 2008).
When citing
3-5 authors,
list all the
authors the
first time and
then use et
al. for the
following in-
text citations.
A level 2 header
should be bold,
left-justified and all
major words
capitalized.
When citing 3-5 authors, list all the
authors the first time and then use et al.
for the following in-text citations. If you
have 6 or more authors, use et al. for all
in-text citations.
When quoting, you must
include the page number or
the paragraph number of
where you found the quote
and cite the source and/or
page number immediately
after the quotation marks
even it if it is in the middle of
a sentence.
This is an example of how to cite authors using a narrative citation. The
year must follow the author’s last name in parentheses. The authors are
being used as a part of a sentence, therefore the word “and” is used and
not the symbol “&.”
IDENTIFYING THE BEST PRACTICES IN STRATEGIC 4
Environmental
Scanning
Strategy
Formulation
Strategy Implementation
Evaluation
and
Control
External: Mission
Opportunities Objectives
Threats Strategies
Societal
Environmental Policies
Task Environmental Programs
Budgets
Internal: Procedu
res
Strengths Performanc
e
Weaknesses
Structure
Culture
Resources
Figure 1. The strategic management model was adapted from Strategic management and
business policy (11th ed.) by T. L. Wheelen, & J. D. Hunger, 2008, Upper Saddle River, NJ:
Pearson Prentice Hall.
Corporate sustainability. In addition to enhancing financial performance through
strategic management, organizational leaders have the responsibility of increasing shareholder
value through corporate sustainability (Epstein, 2008). Corporate sustainability is defined in a
variety of ways. Hollingworth (2009) described a sustainable organization as “one that strives
for and achieves 360-organizational sustainability” (p. 1). The author claimed an organization is
sustainable when it can endure, or maintain, over a long-term without permanently damaging or
depleting resources including: the organization itself; its human resources (internal and external);
the community/society/ethno-sphere; and the planet’s environment. He then claimed that if one
of the four resources is not sustainable, issues with the remaining resources will eventually
develop (Hollingworth, 2009). Brundtland (as cited in Epstein, 2008) described sustainability as
the economic development that addresses the needs of the present generation without depleting
1
2
3
When you are using the same source for a
paragraph, you need to start the paragraph with
a 1- narrative citation, 2- refer to the author
again so your reader knows you are still talking
about the same author, and 3-end the paragraph
with a parenthetical citation.
When you are using the same source for
a paragraph, you need to start the
paragraph with a 1- narrative citation, 2-
refer to the author again so your reader
knows you are still talking about the
same author, and 3-end the paragraph
with a parenthetical citation.
When you are using the same source for a
paragraph, you need to start the paragraph with
a 1-narrative citation, 2-refer to the author again
so your reader knows you are still talking about
the same author (try not to use pronouns such
as “he” or “she” as APA believes this could lead
to a gender bias) and 3-end the paragraph with
a parenthetical citation.
When using a Figure in your paper,
make sure there is no title above
the figure. Underneath the figure
you must have the word, “Figure”
italicized and the figure number in
your paper followed by a period.
Then mention where the
information was adapted or general
information about the figure.
Follow the example above. Notice
it does not follow the reference
citation format.
A level 3 header is
bold, first word
captialized, a
period following
header and
sentence starts
after header.
IDENTIFYING THE BEST PRACTICES IN STRATEGIC 5
resources needed by future generations Epstein (2008) adds to the definition from a business
perspective by including corporate social responsibility. Epstein also states that organizations
have a responsibility to stakeholders to improve management practices in order to add value by
addressing corporate social, environmental and economic impacts (Epstein, 2008).
Organizational leaders are the strategic decision makers of a company and have a
responsibility to stakeholders (Wheelen & Hunger 2008). Therefore, it is important to have an
understanding of why corporate sustainability is important, and how the nine principles of
sustainability performance guide strategic management.
Importance of Corporate Sustainability
In addition to making a profit, organization’s have a responsibility to society, which
includes addressing its economic, social, and environmental impacts, otherwise known as social
responsibility. Friedman and Carroll had two opposing views of corporate social responsibility.
Friedman argued that the sole responsibility of business was to use resources and activities that
enhanced profits (Wheelen & Hunger, 2008). Carroll (1979) argued that social responsibility
included much more that making a profit; he proposed businesses must include the economic,
legal, ethical and discretionary categories of business performance.
Economic responsibilities include producing goods and services to meet the
needs/wants of society in order to make a profit;
Legal responsibilities are the laws and regulations the company is expected to
abide by;
Ethical responsibilities are included in the previous two statements, but also
include the norms and beliefs held by society;
This is another example of narrative
citation. The year must follow the author’s
last name. If there was a quotation, the
page or paragraph number would be listed
immediately after the quote in
parentheses – Examples (p. 89) or (para.
3). See page 3 for an example.
This is an example of a parenthetical citation. It
includes the authors’ last names and the year.
If there was a quotation, a page or paragraph
number would also be included. Notice that the
period is at the end of the parentheses.
IDENTIFYING THE BEST PRACTICES IN STRATEGIC 6
Discretionary responsibilities are other responsibilities taken on by the
organization including voluntary activities and philanthropic contributions
(Carroll, 1979).
The importance of corporate sustainability, therefore, is that an organization is responsible for
financial performance, but it also has additional responsibilities to stakeholders and society in
general.
The Nine Principles of Sustainability Performance
The nine principles, as presented by Epstein and Roy (2003) (see Table 1), further define
sustainability, are measureable, and can easily be incorporated into strategic management
(Epstein, 2008). These principles include ethics, governance, transparency, business
relationships, financial return, community involvement, value of products and services,
employment practices and protection of the environment.
A table or figure should fit all on one page
even if there is a gap left in your paper. It
is easier for the reader to view the table or
figure when presented as a whole instead
of split on two pages.
IDENTIFYING THE BEST PRACTICES IN STRATEGIC 7
Table 1
The Nine Principles of Sustainability Performance
1. Ethics The company establishes, promotes, monitors and maintains ethical standards and practices in dealing with all of the company
stakeholders.
2. Governance The company manages all of its resources conscientiously and effectively, recognizing the fiduciary duty of corporate boards
and managers to focus on the interests of all company
stakeholders.
3. Transparency The company provides timely disclosure of information about its products, services and activities, thus permitting stakeholders to
make informed decisions.
4. Business relationships
The company engages in fair-trading practices with suppliers,
distributors and partners.
5. Financial return The company compensates providers of capital with a competitive return on investment and the protection of company assets.
6. Community involvement/econom
ic development
The company fosters a mutually beneficial relationship between
the corporation and community in which it is sensitive to the
culture, context and needs of the community.
7. Value of products and services
The company respects the needs, desires and rights of its
customers and strives to provide the highest levels of product and
service values.
8. Employment practices
The company engages in human-resource management practices
that promote personal and professional employee development,
diversity and empowerment.
9. Protection of the environment
The company strives to protect and restore the environment and
promote sustainable development with products, processes,
services and other activities.
Note. There should be a general note about the table here. Adapted from “Improving
sustainability performance: Specifying, implementing and measuring key principles” by M.
Epstein, & M. Roy, 2003, Journal of General Management, 29(1), pp.15-31.
Walgreens Company
Walgreens Company is a retail drugstore that is in the primary business of prescription
and non-prescription drugs, and general merchandise including beauty care, personal care,
household items, photofinishing, greeting cards, and seasonal items (Reuters, 2010). More
recently, the organization diversified its offerings through worksite healthcare facilities, home
care facilities, specialty pharmacies, and mail service pharmacies (Walgreens Company, 2010).
When using a Table in your paper, make
sure the word “Table” with the table
number in your paper. Then insert the
title of the Table in italics, with all major
words capitalized. Underneath the Table
you must have the word, “Note” italicized
followed by a period. Then mention
where the information was adapted or
general information about the figure.
Follow the example above. Notice it does
not follow the reference citation format.
IDENTIFYING THE BEST PRACTICES IN STRATEGIC 8
Walgreen Company established a strong organizational culture focusing on consumer and
employee satisfaction. The mission of Walgreens is:
We will provide the most convenient access to consumer goods and services . . .
and pharmacy, health and wellness services . . . in America. We will earn the
trust of our customers and build shareholder value. We will treat each other with
respect and dignity and do the same for all we serve. We will offer employees of
all backgrounds a place to build a career. (Walgreens, 2010a, para. 1)
Walgreens was established in 1901 by pharmacist Charles R. Walgreen Sr. (Walgreens,
2010b). Prior to establishing the company, Mr. Walgreen struggled with the direction the
pharmacy industry was headed; the lack of quality customer service and care for people
concerned him. Today, Walgreens is the largest drugstore chain in the United States employing
over 238,000 people. Sales in 2009 exceeded $63 billion, in which 65% of sales were from
prescriptions drugs. The organization has expanded into all 50 states, as well as the District of
Colombia and Puerto Rico, for a total of 7,496 stores and 350 Take Care clinics (Walgreens
Company, 2010, para. 3).
Conclusion
Strategic management and corporate sustainability are two important practices in today’s
competitive global environment. In order to effectively implement strategic management in light
of corporate sustainability, leaders must have an understanding of such concepts. This paper has
provided a background and understanding of strategic management and corporate sustainability.
An overview and history of Walgreen Company was also presented in order to identify best
practices in strategic management that enhance corporate sustainability.
If a quotation is longer than 40 words, it
must be in a block format. The block
format is indented ½ inch (or 5 spaces
from the left) from the left margin. Do not
use quotation marks for this quote.
If you are using information from multiple web
pages from one website, you need to
distinguish which citation came from which
web page. You can distinguish each page, by
putting the letters, “a,” “b”, etc. with the year.
So, for in-text citations it would be (Walgreens,
2010a). (Walgreens, 2010b).
The conclusion is a
level 1 header.
IDENTIFYING THE BEST PRACTICES IN STRATEGIC 9
References
Carroll, A. B. (1979). A three-dimensional conceptual model of corporate performance. The
Academy of Management Review, 4(4), 497.
Collins, J. (2001). Good to great. New York, NY: HarperCollins Publishers Inc.
Epstein, M. J. (2008). Making sustainability work. San Francisco, CA: Greenleaf
Publishing Limited.
Epstein, M., & Roy, M. (2003). Improving sustainability performance: Specifying, implementing
and measuring key principles. Journal of General Management, 29(1), 15-31.
French, S. (2009). Critiquing the language of strategic management. The Journal of Management
Development, 28(1), 6-17. doi: 10.1108/02621710910923836
Ginter, P., Ruck, A., & Duncan, W. (1985). Planners’ perceptions of the strategic management
process. Journal of Management Studies, 22(6), 581-596.
Hollingworth, M. (2009, November/December). Building 360 organizational sustainability. Ivey
Business Journal, 73(6), 2.
Walgreens. (2010a). Mission statement. Retrieved from
http://news.walgreens.com/article_display.cfm?article_id=1042
Walgreens. (2010b). Our past. Retrieved from
http://www.walgreens.com/marketing/about/history/default.html
Reuters. (2010). Walgreen Co. Retrieved from
http://www.reuters.com/finance/stocks/companyProfile?symbol=WAG.N
Robbins, S. P., & Coulter, M. (2007). Management (9th ed.). Upper Saddle River, NJ: Pearson
Prentice Hall.
The word, References
should be capitalized,
centered, but not bold.
When a
citation runs
over to the
second line,
indent 5
spaces to
the right.
This is a
“hanging
indent.”
List sources in
alphabetical
order.
If you are using
information from
multiple web pages
from one website, you
need to be able to
distinguish what
information came from
each web page. To do
this, you need to add
the letters, “a,” “b,” etc.
to the year of each
citation.
Include a doi number if available.
After a URL or doi,
not insert a period.
Make sure that the links
are not live (you should
not be able to click on
them to go to the
website). If they are live,
in Word, right click and
then click on “Remove
Hyperlink.”
For editions of
books, do not
use the
superscript.
IDENTIFYING THE BEST PRACTICES IN STRATEGIC 10
Walgreens Company. (2010). 2009 Annual report. Retrieved from
http://investor.walgreens.com/annual.cfm
Wheelen, T. L., & Hunger, J. D. (2008). Strategic management and business policy (11th ed.).
Upper Saddle River, NJ: Pearson Prentice Hall.
Whittington, R. (2008). Alfred Chandler, founder of strategy: Lost tradition and renewed
inspiration. Business History Review, 82(2), 267-277.
Example of a book citation.
S
Example of a journal article citation.
Example of a website citation. If
you are citing a report or any
type of pdf, italicize the title. If
you are getting information from
the actual website, then you
would not italicize the title.
For more information on APA requirements and examples of in-text and reference citations, see the Saudi Electronic University Academic Writing Standards and APA Style Guidelines.
You can find other links on this page such as a
template paper that is already formatted in APA
for you, and some good websites that provide
even more examples of citations.