Prepare a five-page paper (excluding the title and reference pages), including at least three scholarly sources, in addition to the textbook, formatted according to APA style guidelines as outlined in the Ashford Writing Center. In your paper, explain your chosen job design, organizational design, your recruiting strategy and methods, and your training and performance appraisal process as the new District Manager for Dunkin Donuts. 

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Baack, D., Reilly, M., & Minnick, C., & (2014). The five functions of effective management (2nd ed.). San Diego, CA: Bridgepoint Education, Inc. Retrieved from http://content.ashford.edu

 

“”””This is the assignment”””””””.

 

Case Study: Opening Your New Dunkin Donuts Locations

Assumption and Context: You have been the manager of a Dunkin Donuts store in the Midwest for the past two years. The store is owned by a Dunkin Donuts franchisee who owns 20 other Dunkin Donuts locations. Your employer took an employee inventory and examined all current employees. It has been noted by the owner that you have a highly successful track record. You have been recognized for doing an exceptional job staffing, leading, training, coaching, and managing people. You have been recognized for successfully managing all key components of your store and have successfully managed key business drivers such as cash, profits, growth, asset utilization and people. In regards to the metrics that are used to measure their stores for sales, quality, and customer service, your store is the top performing store in their system.

Congratulations! You have just been promoted to District Manager! The Dunkin Donuts franchisee sees your growth potential and the growth potential in your geographic area. The owner now has committed significant capital and plans to open five new locations over the next two years. You will be given complete autonomy, authority, and responsibility to structure, staff, and operate these five new locations. You will be playing a key role in this expansion for growth.

Assignment: Prepare a five-page paper (excluding the title and reference pages), including at least three scholarly sources, in addition to the textbook, formatted according to APA style guidelines as outlined in the Ashford Writing Center. In your paper, explain your chosen job design, organizational design, your recruiting strategy and methods, and your training and performance appraisal process as the new District Manager for Dunkin Donuts.
You must organize your paper using the following section headings and include additional section headings as needed:

1.     Introduction

2.     Job Design

3.     Organizational Design

4.     Recruiting and Selection

5.     Training and Performance Appraisals

6.     Conclusion

 

This is the grading cuberic from the instructor

 

1.     Organization: Introduction, Thesis Statement, and Conclusion

2.     Total: 2.00

3.     Distinguished – The paper is well organized with the introduction that provides sufficient background on the topic, thesis statement, and the conclusion that is logical, smoothly flows from the body of the paper.

4.     Explains the Chosen Job Design

5.     Total: 2.00

6.     Distinguished – Provides a comprehensive and expertly crafted explanation of the chosen job design that identifies the standard approach to job design presented in chapter 3: (a) job analysis, (b) job description and (c) job specification.

7.     Explains the Chosen Organizational Design

8.     Total: 2.00

9.     Distinguished – Provides a comprehensive explanation of the chosen organizational design. Effectively applies course concepts to this explanation.

10.   Explains the Recruiting and Selection Methods

11.   Total: 2.00

12.  Distinguished – Provides a complete and thorough explanation of the recruiting and selection methods. Effectively applies course concepts to the explanation.

13.   Critical Thinking: Evidence

14.   Total: 1.00

15.  Distinguished – Employs persuasive and applicable information from credible sources to develop an ample analysis or synthesis of the topic. Viewpoints of experts are scrutinized thoroughly.

16.

17.   Reading: Analysis

18.   Total: 1.00

19.  Distinguished – Appraises tactics for relating ideas, text structure, or other textual features in order to gain knowledge or insight within and across texts and disciplines.

20.   Written Communication: Control of Syntax and Mechanics

21.   Total: 1.00

22.  Distinguished – Displays meticulous comprehension and organization of syntax and mechanics, such as spelling and grammar. Written work contains no errors and is very easy to understand.

23.   Written Communication: APA Formatting

24.   Total: 1.00

25.  Distinguished – Accurately uses APA formatting consistently throughout the paper, title page, and reference page.

26.   Written Communication: Page Requirement

27.   Total: 0.50

28.  Distinguished – The length of the paper is equivalent to the required number of correctly formatted pages.

 

29.   Written Communication: Resource Requirement

30.   Total: 0.50

 

31.  Distinguished – Uses more than the required number of scholarly sources, providing compelling evidence to support ideas. All sources on the reference page are used and cited correctly within the body of the assignment.

 

 

 

Explain in your own words and 1-2 paragraphs how each outcome relates to what you have learned in class.

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This e-portfolio assessment is designed to be used as both a learning tool and as a professional portfolio that you can include in your resume or applications for jobs. You want to begin developing your portfolio ideas during Week 3, even though it is not due until Week 8. In this assignment you are asked to choose any three of the four HRMN 302 course outcomes and reflect on your learning in our class.

There are two distinct parts to this assignment. The first is your reflective ideas about your learning for three of the four course goals. The second is the actual creation of the E-portfolio on the Google Site. There is a partially completed portfolio provided for you at the very end of these instructions.

For directions on how to create an E-portfolio/Google Site go to url https://goo.gl/pIMkbu

The four course outcomes for HRMN 302 are:

  1. Apply appropriate communication media and methods to various situational needs in organizational settings.
  2. Apply communication theories to organizational communication challenges.
  3. Recognize and respond constructively to cultural differences in communication.
  4. Analyze and assess the communication dynamics of an organization through the completion of a communication audit.

Once your portfolio site is created, follow the specific instructions below.

Begin with an Introduction page, develop at least one page for each of the three outcomes you’ve selected. Be sure to include a Reference page at the end.

You will have a minimum of 5 pages.

On each outcome page:

  • Provide the specific course outcome you’ve selected.
  • Explain in your own words and 1-2 paragraphs how each outcome relates to what you have learned in class.
  • Post one artifact for each outcome (video, paper, chart, or any type of file you wish to use) and that demonstrates your mastery of each outcome. NOTE: the artifacts do not have to be newly created. You can use work you’ve developed previously.
  • Explain, in detailed sentences and approx. 2-3 paragraphs how each artifact relates to the course outcome.

Here is an example of a partially completed portfolio:

https://sites.google.com/site/hrmnportfolio2011/

To Submit Your E-Portfolio for Grading:

Copy and paste your E-Portfolio url into a word document. Then post your 1 page word document to the assignment folder Communication Skills- E Portfolio

What evidence supports the main point? For example, if Tomlin’s thesis that the New Deal offered only a counterfeit liberty to labor is true, what effect does that have on employee morale?  

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Locate the following article in the Business Source Complete database in the CSU Online Library:   Hurd, R. W. (2013). Moving beyond the critical synthesis: Does the law preclude a future for US unions? Labor History, 54(2), 193-200.   This article is a reflective essay that assesses the strength of comments made by Christopher L. Tomlins in his book The State and Unions (1985), which looks back over the past quarter century. Various predictions were made concerning union decline and failed revival efforts as well as counterfeit rights offered to the U.S. working class.   Using all of the knowledge accumulated in this unit and in previous units, write a critique of the article. You may use other academic resources to support your points as necessary. Your critique must be at least three pages in length.   Your critique should address the questions below.  ◾ What are the author’s main points?

◾Do the arguments presented by the author support the main point?

◾What evidence supports the main point? For example, if Tomlin’s thesis that the New Deal offered only a counterfeit liberty to labor is true, what effect does that have on employee morale?

◾Briefly describe two collective bargaining strategies companies use when dealing with unions. How can these strategies affect employee morale?  ◾What is your opinion of the article?

◾What evidence, either from the textbook or from additional sources, supports your opinion?   Be sure to follow the guidelines below.  ◾ Accurately identify the premise and supporting points from the article.

◾Provide an insightful and thorough analysis of the information from the article, including using evidence as well as reasonable and compelling interpretations.  ◾Link material to course content and real-world situations.  ◾Organize the material logically by using smooth transitions and by grouping similar material together.

◾Cite all sources used; paraphrased and quoted material must have accompanying citations in APA format.

Describe the role of interpersonal communication both as a manager and as an employee. What specific techniques have you used to overcome barriers to communication? Be sure to specify your role in the communication.

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The Research Paper will be a comprehensive research review of the significant principles of management communications used to successfully achieve organizational objectives. For this assignment of a minimum of eight pages, you need to integrate material from the readings, multimedia, and class discussion boards, and also reflect on professional experience where possible. It is mandatory to include research from the classroom text as well as from six scholarly sources to support your views. Consider the validity of your resources carefully before using them in academic papers. Use at least one professional example to address the topics below.

The following components must be included in order for the paper to be complete:

  • Explain effective communication norms in a business setting.
  • Describe the role of interpersonal communication both as a manager and as an employee. What specific techniques have you used to overcome barriers to communication? Be sure to specify your role in the communication.
  • Explore the role of international and intercultural interpersonal communications in today’s global businesses.
  • Describe both verbal and nonverbal management communication.
  • Explain approaches for effective written management communication.
  • Analyze various approaches for engaging an audience during a presentation and encouraging active listening.
    • Describe effective methods of conflict resolution.
    • Analyze techniques for leading teams and group meetings.
  • Must begin with an introductory paragraph that has a succinct thesis statement.
  • Must address the topic of the paper with critical thought.
  • Must end with a conclusion that reaffirms your thesis.
  • Must use at least six scholarly resources, including the attached;   Baack, D. (2012). Management communication. San Diego, CA: Bridgepoint Education
  • Must document all sources in APA style.