How did you measure the effectiveness of your change management plan? What were the effects on the employees and the organization’s market performance?

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Diagnostics and Interventions for the Global Human Capital Manager 

 

The board of directors at AGC needs a status update on your change management project. Shawn asks you to write an executive report for John and the board of directors about the change management process and the progress being made toward resolving the global human capital management problems at AGC. This report will be shared at an upcoming investor meeting. Because the future success of AGC depends on achieving its human capital management goals, the board of directors wants to ensure that investors understand that it has changed its strategy to align human capital goals with its organizational goals.

Review the AGC scenario for this course and prepare a 750–1000 word executive report that describes the steps in your change management plan, including the following:

  • Diagnosis: A summary of AGC’s problems, how they were diagnosed, and your conclusions regarding the root causes.
  • Intervention: A description of human capital management strategies that you recommended to create change at AGC and how they were implemented.
  • Evaluation: How did you measure the effectiveness of your change management plan? What were the effects on the employees and the organization’s market performance?  (750 – 1,000 words)

Unit 5 IP

Part 2

 

The Changing Role of Global Human Capital Managers and Sustaining the Competitive Edge

You and Shawn are now ready to meet with John and AGC’s investor group. Shawn calls to check in with you about the executive report. You need to add one more section of information that will help ensure that AGC remains proactive and competitive in a quickly changing global environment. You have enjoyed working with Shawn on the change management project and know that you will soon have fond memories of helping AGC be more aware of the value of human capital.

Review the AGC scenario for this course, revise Part 1 of the Key Assignment based on your instructor’s feedback, and add an additional 750–1000 words to the executive report that addresses the following:

  • Now that the change management plan has been completed, describe AGC’s new leadership styles and organizational culture.
  • Are there any potential internal or external threats that AGC should be prepared to address in its business environment?
  • How can AGC detect these potential internal and external threats?
  • What are some methods that AGC can use to protect the organization from these internal and external threats?
  • (750–1,000 words)

These are to separate assignments.

Discuss how you can involve the children’s family or community to extend the learning for one of your strategies you proposed above.

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Analyzing Children’s Cognitive Development [WLOs: 2, 3] [CLOs: 1, 3]

Prior to beginning work on this discussion,

  • Read Chapter 6: Cognitive Development: Piagetian, Core Knowledge, and Vygotskian Perspectives
  • Read Chapter 7: Cognitive Development: An Information-Processing Perspective
  • Complete the Analyzing Children’s Cognitive Development Pre-Activity
  • Complete the Cognitive Development Self-Check
  • Watch the VLS video: Cognitive Development: Infant Block Play (Links to an external site.) (Virtual Lab School, n.d.).

As presented in your text, there are several perspectives which attempt to explain how learning occurs; but regardless of the theoretical perspective, cognitive development is highly dependent on experiences for development. You have been assigned by the Analyzing Children’s Cognitive Development Pre-Activity to one theoretical perspective of cognitive development: Piagetian, Vygotskian, or information-processing.

In your discussion post,

  • Provide a brief analysis of the behaviors you observed in the Cognitive Development: Infant Block Play (Links to an external site.) video based on the theoretical perspective to which you’ve been assigned. Refer to the table below for some of the key ideas or terms that are associated with each perspective. These should be included in your initial post.
  • Propose at least two strategies or activities that could be used to support development and is consistent with the theoretical perspective to which you were assigned.
  • Discuss how you can involve the children’s family or community to extend the learning for one of your strategies you proposed above.

Theoretical Perspective

Key Ideas or Terms

Piagetian Perspective

schemata, assimilation, accommodation, equilibrium

Vygotskian Perspective

private speech, scaffolding, intersubjectivity, zone of proximal development

Information-Processing Perspective

attention, short and long-term memory, information storage and retrieval, metacognitive knowledge, cognitive self-regulation

Required Resources

Text

Berk, L. E. (2013). Child development (9th ed.). Retrieved from https://content.ashford.edu

  • Chapter 6: Cognitive Development: Piagetian, Core Knowledge, and Vygotskian Perspectives
  • Chapter 7: Cognitive Development: An Information-Processing Perspective
  • Chapter 9: Language Development

Article

Oliva-Olson, C., Espinosa, L. M., Hayslip, W., & Magruder, E. S. (2018/2019). Many languages, one classroom. Teaching Young Children, 12(2), 4-7. Retrieved from https://www.naeyc.org/resources/pubs/yc

  • The full-text version of this article is available through the ProQuest database in the Ashford University Library. This article provides information about effective strategies for teaching in classrooms with children who speak multiple languages and will assist you in your Dual-Language Dilemma assignment this week.

Multimedia

Virtual Lab School. (n.d.). Cognitive development: Infant block play (Links to an external site.). Retrieved from https://stream.virtuallabschool.org/cognitive/3545/3545-480.mp4

  • This video shows infants playing with blocks and is required to complete your Analyzing Children’s Cognitive Development discussion this week.
    Accessibility Statement does not exist.
    Privacy Policy (Links to an external site.)

Web Page

Centers for Disease Control and Prevention. (2018, February 22). Basic Information (Links to an external site.). Retrieved from https://www.cdc.gov/ncbddd/childdevelopment/facts.html

  • This website provides information about basic developmental milestones for children, along with links to resources for educators and parents. This will assist you in your Cognitive and Language Development Milestones Picture Book assignment this week.
    Accessibility Statement (Links to an external site.)
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Identify empathy skills in interpersonal and group settings (e.g., one-on-one client interaction, facilitating a group session, etc.) that you might use as a human services professional.

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Listening in Human Services

How many times have you either asked or been asked, “Are you listening?” While we might think we know what it means to be an effective listener, different skills are needed to suit different situations. In the human services field, listening is a multi-faceted task that must take into account the needs of the client and the situation being addressed. In this first discussion, you will consider a range of listening skills and how they may be used in a human services setting. Specifically, you will identify active listening skills used within interpersonal and group settings.

Read Chapter 6 of The Interpersonal Communication Book; review the five human service career paths from Human Service Careers (Links to an external site.) provided by Films on Demand:

  • Early Child Development & Services (03:01)
  • Counseling and Mental Health Services (04:17)
  • Family & Community Services (07:00)
  • Personal Care Services (03:54)
  • Consumer Services (04:11)

Consider the stages and skills associated with effective listening and reflect on the essential responsibilities associated with one human service career path.

Initial Post: Prepare a 300-word minimum reply that sufficiently addresses each of the items below. Don’t forget that it is critical to cite your sources of information, including the textbook, using APA formatting.

  • What listening styles might this particular professional use in their work with clients, and how might they use them?
  • Identify active listening skills (specifically, the three techniques of active listening identified on page 165) that the professional would apply in both interpersonal and group settings (e.g., one-on-one client interaction, facilitating a group session, etc.). Describe how and why they would be used.
  • Using the Basic Counseling Skills (Links to an external site.) website, identify two to three interviewing skills, other than active listening, that the professional would apply in both interpersonal and group settings (e.g., one-on-one client interaction, facilitating a group session, etc.). Describe how and why they would be used.

Communicating Messages

In the field of human services, it’s not uncommon to work with clients who are encountering a range of challenges that arouse feelings of sadness, anger, and frustration. Would you know how to engage appropriately with a client under such conditions? In this second discussion, you will identify and reflect on various elements related to conveying effective messages to clients.

Read Chapters 7 and Chapter 8 of The Interpersonal Communication Book and review the following five human service career paths from the Human Service Careers (Links to an external site.)video:

  • Early Child Development & Services (03:01)
  • Counseling and Mental Health Services (04:17)
  • Family & Community Services (07:00)
  • Personal Care Services (03:54)
  • Consumer Services (04:11)

Initial Post: Imagine that you are a human service professional working in a career path that is different from the one you selected in the first discussion forum and prepare a reply that sufficiently addresses each of the items below,. Don’t forget that it is critical to cite your sources of information, including the textbook, using APA formatting.

  • What are some ways in which effective means of emotional expression is used to engage with a client experiencing a problem (e.g., loss of job, homelessness, health concerns, etc.)?
  • Identify empathy skills in interpersonal and group settings (e.g., one-on-one client interaction, facilitating a group session, etc.) that you might use as a human services professional.
  • Describe one communication theory (i.e., constructivist, attachment, communication accommodation, attribution) that can apply to this situation as it relates to communicating messages (e.g., how messages are communicated, processes related to communicating messages, etc..). See Week One’s required website readings.
  • Under what conditions might you, as a human service professional, use self-disclosure as a means of interacting with clients? Would it be appropriate or inappropriate in this specific situation? Why or why not?

Required Text

DeVito, J. A. (2016). The interpersonal communication book (14th ed.). Retrieved from https://content.ashford.edu

  • This text is a Constellation™ course digital materials (CDM) title.

Required Resources

Articles

Burrell, T. (2018). Don’t interru.. New Scientist Archive, 237(3168), 34. Retrieved from https://www.newscientist.com/issues/

Lakshmi, R. (2017). Effective Listening Enhances the Process of Communication. IUP Journal of English Studies, 12(1), 7. Retrieved from https://iupindia.in/default.asp

Matsudaira, K. (2017). Resolving Conflict. Communications of the ACM, 60(1), 42–44. http://dx.doi.org/10.1145/3009834

Matsumoto, D., & Hwang, H. C. (2016). The cultural bases of nonverbal communication. In APA handbook of nonverbal communication. (pp. 77–101). Washington, DC: American Psychological Association. https://doi-org.proxy-library.ashford.edu/10.1037/14669-004

Multimedia

Halula, W. (Writer, Director, & Producer), & Halula, J. (Writer & Producer). (2011).Human services careers (Links to an external site.) [Video file]. Retrieved from https://secure.films.com/OnDemandEmbed.aspx?token=44026&aid=18596&plt=FOD&loid=0&w=560&h=315&fWidth=580&fHeight=365

Jennings, J. (Writer & Producer), & Vandiver, P. (Director). (2008).The power of family: Types of families and family development (Links to an external site.)[Video file]. Retrieved from https://secure.films.com/OnDemandEmbed.aspx?token=41239&aid=18596&plt=FOD&loid=0&w=420&h=315&fWidth=440&fHeight=365

Quarry, P. & Ash, E. (Writers & Producers). (1998). People skills: Communicating without words (Links to an external site.) [Video file]. Retrieved from https://secure.films.com/OnDemandEmbed.aspx token=49948&aid=18596&plt=FOD&loid=0&w=560&h=315&fWidth=580&fHeight=365

Rstafffordjr. (2012, April 26).Genderlect theory by Deborah Tannen (Links to an external site.)[Video file]. Retrieved from Genderlect Theory by Deborah Tannen (Links to an external site.)

Understanding Body Language [Video file]. (2001). Retrieved June 28, 2019, from https://digital.films.com/PortalPlaylists.aspx?wID=100753&xtid=49912

Supplemental Materials

Basic Counseling Skills (Links to an external site.) (http://www.basic-counseling-skills.com/)

Changing Minds. (n.d.). Genderlect (Links to an external site.). (n.d.). Retrieved from http://changingminds.org/explanations/gender/genderlect.htm

ConstructivismPreview the document. (2001). Retrieved from http://www.uky.edu/~drlane/capstone/interpersonal/construct.html

National Organization for Human Services. (n.d.). Ethical standards for human service professionals (Links to an external site.). (n.d.). Retrieved from http://www.nationalhumanservices.org/ethical-standards-for-hs-professionals

Web Page

Bernstein, R. (2017, March 28). 7 cultural differences in nonverbal communication (Links to an external site.). Retrieved from https://online.pointpark.edu/business/cultural-differences-in-nonverbal-communication/

Websites

Changing Minds. (2002). Attachment Theory (Links to an external site.). (n.d.). Retrieved from http://changingminds.org/explanations/theories/attachment.htm

Changin Minds. (2002). Attribution Theory (Links to an external site.). (n.d.). Retrieved from http://changingminds.org/explanations/theories/attribution_theory.htm

Changing Minds. (2002). Communication Accommodation Theory (Links to an external site.). (n.d.). Retrieved from http://changingminds.org/explanations/theories/communication_accomodation.htm

Personality Tests:  (Links to an external site.)Open Sex Role Inventory (Links to an external site.) [Measurement instrument] (n.d.). Retrieved from http://personality-testing.info/tests/OSRI/

Explain how you see the principles expressed in the statemenst manifested in each company’s public reputation, and how they trreat their employees in the services they provide, their marketing, ect.

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This assignment asks you to analyze various companies’ mission or organizational vision statements to determine how such statement guide leadership practices within an organization.

Select a mission statement or organizational vision statement from one company that professers to practice servant leadership and one that practices a tandard leadership model. Some well known companies that practice servant leadership are southwest airlines, REI, and AFLAC. Conduct additional research to locate others.

Once you have selected teo companies, write a 1,000-1,250 word analysus that addresses the following:

1. Compare and contrast the mission and/or orgnaizational visions statements of the two companies. What are the similarities and differences? How do you think these statements impact the culture of each organization?

2. What servant leadership principles or values are either explicitylu ot implicitly apparent in the mission/vision statement of company that professes to be servant-led?

3. Explain how you see the principles expressed in the statemenst manifested in each company’s public reputation, and how they trreat their employees in the services they provide, their marketing, ect. Provide a few specific examples to demonstrate your points.

4. Do you think each company is living out the values/ Principles expressed in their statements? Why or why not? If the more traditionally led company adopted a servant leadership model, what revisions to their mission/values statement would be warranted? Be sure to comment on your understanding of how such mission/vision statements can or should guide a company’s treatment of its employees and clients.

Include the mission or organizational vision statements of the companies you selected in your analysis.

You are required to locate four articles that support you selected organization’s mission or vision statement. Two of the selected articales must be peer reviewed journal articles. Include information from the articles in your disscussion.

Prepare this assinment according to the APA guidlines. An abstract is not required.

You are required to submit this assinment to be checked against plagerism.

Use attached rubric for guidence on assignment.