Case Management Unit 2 Quiz

1. Ecological models of case management (e.g., socioecological model) help the case management professional to (Points : 2)

assess the client for specific substance use and mental health needs to make an immediate referral for emergency treatment        evaluate the people involved in the client’s life to ensure that they are supportive for the client during treatment        influence the client’s motivation for accepting treatment and auxiliary services        create a balanced perspective of the client according to the context of the client’s life


Question 2. 2. What are the characteristics of the micro level of assessment? (Points : 2)

medical needs such as medicine for chronic conditions (e.g., asthma)        ability to access services such as job training and treatment        personality traits and level of motivation to make changes        addictions and/or mental health needs



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Question 3. 3. The Clinical/Rehabilitation model is used to (Points : 2)

create a comprehensive case management package of services        responds to crises particularly when a client is need of immediate mental health of addiction treatment        provides ongoing support for clients who are in a residential treatment program        assesses client risk for relapse once released from treatment



Question 4. 4. Why do case management professionals assess clients using a three level intervention model? (Points : 2)

the model helps the professional create a holistic perspective of the client’s needs according to their biological/psychological, personal, and social context        the model helps the professional assess which social services will be easiest for the client to access for treatment and/or intervention        the model helps the professional evaluate the client’s basic needs according to primary, secondary, and tertiary goals        the model helps the professional to evaluate all of the client’s support systems, disorders, and medical disorders using one model



Question 5. 5. Why is culture important to consider when assessing client’s needs? (Points : 2)

the service plan goals should consider the clients’ personal belief system to ensure that the client is comfortable with making the proposed changes        if the client’s culture differs from that of the local area, the client will need to be trained to develop new ideals and beliefs so that he/she can fit in better        if the case manager holds different beliefs than the client, the case manager should find another professional to work with the client        the client should understand his own culture to determine which beliefs are useful and which are no longer valid to his/her situation



Question 6. 6. What are the characteristics of the mezzo level of assessment? (Points : 2)

professionals explore the client’s family history including religious affiliation and values        professionals explore the needs of the client’s spouse and children        professionals explore the larger cultural setting of the client (e.g., community values and laws where the client lives)        professionals explore the levels of social stratification in the client’s city to determine appropriate level of service for referrals



Question 7. 7. Sometimes clients remind the professional of someone else (e.g., past clients). The professional makes assumptions about the client based on his/her recollections of the other client. This is an example of (Points : 2)

countertransference        transference        boundary violation        false attributions Short Answer: In a few sentences, respond to the following questions



Question 8. 8. What are the characteristics of the macro level of assessment? (Points : 2)

professionals evaluate the medical and psychological needs of the client        professionals create service plans that include referrals for food, shelter, and psychiatric/addiction care        professionals assess the influence of the larger community and culture on the client’s options for work or treatment        professionals assess the client’s mental health and risk for addiction according to where they live in the community



Question 9. 9. Explain the benefits of one of the case management models (e.g., Assertive Community Treatment, Clinical/Rehabilitation, Broker/Generalist, or Strengths Based) (Points : 2)




Question 10. 10. Why is it important to understand a client’s cultural background when working on a service plan with him/her? (Points : 2)