In the following scenarios, suggest the appropriate conflict resolution style(s). Explain your rationale for the choice and the anticipated outcome.

In personal and workplace settings, conflicts inevitably occur. It is important that conflicts are resolved as soon as they are recognized. Conflict resolution styles, such as avoidance, competition, accommodation, compromise, and collaboration are used to address conflict situations. In the following scenarios, suggest the appropriate conflict resolution style(s). Explain your rationale for the choice and the anticipated outcome.

  1. Laura has planned to take a day off this week. Her supervisor Tara noticed that work demands will be high on the day of her request. She wants Laura to reschedule her day off with the promise to allow her flex time and leave as soon as the job is accomplished. 
  2. Two talented but aggressive teammates want to show off their skills during a project meeting. One wants to take credit for the work he has done and the other tries to advance his ideas front and center. The team leader wants these two to work together well. 
  3. A company picnic is being planned. Two subgroups are tasked to come up with a fun and enjoyable program for the employees and their families. One group has its own set of group activities while the other group leans more toward individual participation. At a recent communication meeting, the two groups have expressed their desire to work together. 
  4. Responding to the rumor mill, Mary confronted Alyssa at a coffee break for spreading lies about her love life. Mary was relentless and fuming mad about the situation. Entering the cafeteria, coworker Latisha witnessed the entire argument.
  5. Mario who works as a front-line employee in a packing company is one of the most reliable in the group. One day, he received a phone call from his wife informing him that the babysitter for their two sons fell sick. He would have to come home because the wife must leave for work within the next hour. The line is short-staffed and supervisor Mark wants Mario to complete his duties.  

The Portfolio Activity entry should be a minimum of 400 words and not more than 750 words. Use APA citations and references if you use ideas from the readings or other sources.

Which of the following is a potential threat to effective interviewing?

Read each question and select the correct answer.

1. Susie has never felt comfortable with her therapist. While she has no reason for her feelings, she is easily angered by his questions and feels as though he is judging her. Susie has often thought that the therapist reminds her of her father. This is a case of

a. An ego defense mechanism

b. Countertransference

c. Transference

d. Insight

2. Choose the correct development process for Freud’s mental structures.

a. Id, superego, ego

b. Ego, superego, id

c. Ego, id, superego

d. Id, ego, superego

3. Choose the example of operant conditioning.

a. Anxiety when an abusive person walks into the room

b. Hesitance to touch a light switch because of previous shocks

c. Children rising from their seats to go outside when a bell rings

d. Improvement in writing skills from praise and positive coaching

4. Choose the example of classical conditioning.

a. Continuing to play the slot machine after hitting a small jackpot

b. Staying on a diet

c. Walking out of an elevator when the door opens, regardless of the floor

d. Driving the speed limit after getting a ticket

5. An effective interviewing behavior during an assessment includes the following.

a. Paraphrasing

b. Confirming

c. Probing

d. Silence

6. Which of the following is a multicultural issue for any of the psychological instruments customarily used in the United States?

a. Level of acculturation

b. Preconceived notions

c. Theoretical orientation

d. Distortion of information

7. One of the common concerns associated with IQ testing is that

a. a wide variety of human behaviors is being measured

b. a person’s performance is compared against others’ performances

c. testing is used to learn about cognitive strengths and weaknesses

d. there is a possibility of racial bias

8. Larry is a single, 40-year-old male who runs his own business. Lately, he feels tired all the time, lacks motivation and appetite, and is not enthusiastic about anything. Based on his symptoms, which type of interview is most appropriate to use?

a. Termination

a. Crisis

b. Mental status

c. Diagnostic

9. Which of the following is a potential threat to effective interviewing?

a. Time of day

b. Interviewer bias

c. Structured interviews

d. Self-monitoring

10. Examples of objective personality tests include all but this test.

a. MMPI

b. Rorschach

c. MMPI- 2

d. Sixteen Personality Factors

What potential effects would themes such as the client’s culture, ethnicity, family, education, and gender have on the situation and recommendation(s)?

Prior to completing this discussion, please read the American Psychological Association’s Ethical Principles of Psychologists and Code of Conduct  (Links to an external site.)(2010) and Fact Sheet on End-of-Life Care (Links to an external site.) (2014), as well as the Block, et al. (2006), Kwak, & Haley (2005), and Torbic (2011) articles required for this week.

You are working at an area hospital dealing primarily with end-of-life decisions and palliative care. For this discussion, you will be reviewing the PSY605 End-of-Life Case ScenariosPreview the document document and making recommendations based on the information provided in the scenarios.

All end-of-life choices and medical decisions have complex psychosocial components, ramifications, and consequences that have a significant impact on suffering and the quality of living and dying. The issues involved in this process of decision making are based on issues of developmental stage, gender, race, ethnicity, culture, health, family, and physical, cognitive, and psychosocial states. For your initial post, you will apply concepts from developmental psychology to create your recommended courses of action for either Roger or Geri.

To begin, carefully review the PSY605 End-of-Life Case ScenariosPreview the document document, select one of the cases, then create a recommended course of action for the scenario selected by addressing the following questions:

  • What is the best recommended course of action for the client at this time, and why?
  • What potential effects would themes such as the client’s culture, ethnicity, family, education, and gender have on the situation and recommendation(s)?
  • How does the client’s developmental stage factor into your recommendation?
  • How do the client’s physical, cognitive, and psychosocial states affect your recommendation(s)?
  • How might the developmental stage(s) of the client’s family member(s) affect your recommendation?
  • How will you present your recommendation(s) to both the patient and family member(s)?
    • What consideration(s) would affect your manner of presentation?
  • Are there considerations that cannot be processed at this time because of lack of information in the written scenario?

Next, analyze and comment on the ethical considerations related to the scenario. Note how the APA’s Ethical Principles of Psychologists and Code of Conduct (Links to an external site.) might provide guidance.

Remember to evaluate the unique scholarly perspectives presented in your reading to support your recommended course of action and analysis of ethical considerations.

What are some of the limitations of this code for multicultural professional practice? In what ways do you believe this code is culturally biased and culturally encapsulated?

Week 2 Assignment

Week 2 Assignment

Due: Jan 9, 2018 at 12:59 AM

Diversity and Ethical Codes

A manager at your company overhears another employee who is Caucasian directing the N-word at an African-American employee. When she confronts him, he claims that he was using it as a term of endearment—a claim that is not explicitly contested by the “friend” to whom he’s directing it. The manager, concerned that her being Caucasian and in a position of authority, fears her intervention may escalate things, so she chose to accept the explanation and move on. The manager has come to you, the Human Resources Manager, for advice.

In a  4-page) paper (excluding references and title page), discuss the following:

Your company’s diversity code states: “As team members, we have a responsibility to:

Do our part to help Acme to serve and earn business from a wide variety of communities and stakeholders.

Integrate diversity into our sourcing processes.

Help create an environment in which all team members can contribute, develop, and fully use their talents.

Keep an open mind to new ideas, and listen to different points of view.

What are some of the limitations of this code for multicultural professional practice? In what ways do you believe this code is culturally biased and culturally encapsulated? What evidence is there that this code is culturally sensitive? If you believe there is no evidence that the code is culturally sensitive, what evidence is there that the code is not culturally sensitive? Discuss the importance of cultural sensitivity, and explain what you believe are the implications for ethical professional practice. In addition to the required readings, cite at least two additional references that include examples of a better ethical code.

Point Value: 9 Points

Weekly Learning Outcome Alignment: 3

Course Learning Outcome Alignment: 1, 2, 3, 4

Click here for instructions on how to submit your assignment.

Assignment Rubric