Assessing a Contemporary Ethical Dilemma

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Discuss the different forms of incivility that may occur at work and provide examples. Address how

incivility affects relationships and work productivity. Discuss how uncivil people justify their behavior that

has negative consequences and how negative behavior can spread through an organization and its

culture. What are the implications for corporate social responsibility if organizational culture is infused

with incivility and negativity?
How might a manager deal with uncivil workplace behavior? Recommend how managers can stop the

uncivil behavior before it starts. How might a manager engage a worker, build ownership, and move

toward more collegial workplace relationships and healthier conflict management?

Sample Solution

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The process of immuno-suppression

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A 42-year-old man comes to clinic with chief complaint of pain, redness, and swelling of his right calf. He

states that he had been working in his yard using a string trimmer when the trimmer slipped and cut his

leg. He cleaned the wound with water from the garden hose and covered the wound with a large Band-Aid.

Several days later, he developed fever to 100.6° F and chills and noticed that his leg was swollen and red.

He comes to the emergency department for definitive care.

THE ASSIGNMENT
Develop a 1- to 2-page case study analysis in which you:

Explain why you think the patient presented the symptoms described.
Identify the genes that may be associated with the development of the disease.
Explain the process of immunosuppression and the effect it has on body systems.

Sample Solution

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Leadership, Operations Management and the Impact of Fraud

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Create an Executive Summary of Leadership, Operations Management and the Impact of Fraud
Healthcare leadership is often tasked with some of the most difficult challenges when it comes to leading.

As a leader in D’Wellington Healthcare Group (DWHCG), which is a health plan, you are asked to assess

and develop a strategic SWOT analysis that will help lead the organization into a company that will be able

to compete on a national basis in the next 3-5 years.
For this assignment, you will focus on an in-depth path of leadership, operations management, and the

impact of fraud and abuse in healthcare; then create an executive summary.
Explain what particular type of leadership style is needed to begin a robust leadership that contributes to
growing the healthcare organization.
Describe what leadership is.
Discuss some leadership styles used in healthcare.
Compare and contrast leadership styles in healthcare.
Design and create the role of your Operations Manager, so that person can be empowered to be more

effective in that role.
Decisions support systems.
Communication availability and use.
Technology availability and use.
Put a system in place to limit the likelihood of being able to commit fraud.
Focus on efficiency using decision support system resources.
Describe technology software that could add value to an anti-fraud system.
Explain the compliance and regulatory rulings regarding healthcare fraud.

Sample Solution

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How healthy is your business?

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1.Read How healthy is your business? 6 ways to take its ‘temperature’ and Why 70% of companies paid

zero in corporate taxes: They had zero profits. Hisco’s owner, Stan Sloane, would like to know what

you’ve learned so far in the process of running the company that might benefit other employees/students

concerning pre-tax income and its importance. Meet with two other employees/students and share ideas

that could help others in a similar employment position as you. (Pre-Tax Net Income Chart Explanation )
Biery, M. E. (2013, September 1). How healthy is your business? 6 ways to take its ‘temperature.’ (Links to

an external site.) Forbes. Retrieved from https://www.forbes.com/sites/sageworks/2013/09/01/how-

healthy- is-yourbusiness-using-industry-data-to-check-the-temperature/#26ca43e1704a
2.Prior to beginning work in this discussion thread, read pages 51 through 80 of Understanding Corporate
Annual Reports, Voluntary disclosures in corporate annual reports – More than meets the eye, and

Integrated
Performance Report. This is the time to share in discussion format your critical learnings and any details

from your AOR. These thoughts should be qualitative, quantitative, generic, and specific. The learnings

should be related to your AOR and what you can put to work in the short- and long-term in the real world.
Stanko, B., & Zeller, T. L (2003). Understanding corporate annual reports: A user’s guide [PDF file].

Hoboken, N.J.: John Wiley & Sons

Sample Solution

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