Use the CTU Library to research the topic of interest that you selected in this unit’s Discussion Board.

Assignment Details

Part I 

EndNote is the software tool provided by  to help you store and organize bibliographic references both on your computer and online and will assist you in developing an annotated bibliography. By now, you should have downloaded EndNote. If you need assistance with downloading EndNote, please contact Technical Support.
For Part I of this assignment, you must provide screenshots of the steps you followed to retrieve EndNote, and you must put a caption under each screenshot to illustrate how you retrieved it. You will use EndNote throughout your library research to manage all of the references that you find and to manage your annotated bibliography and literature review. You will demonstrate the use of EndNote in this course.

Part II 

Use the CTU Library to research the topic of interest that you selected in this unit’s Discussion Board. Identify 4 articles, and then complete the following in a Word document:

  • Provide a      screenshot of the first page of each of the articles from your Library      search.
  • Provide a      paragraph summary of each article you chose, and write it under the      screenshot.
  • Based on      the CTU Librarian’s presentation, outline how you found each article and      why you selected it.
  • List your      references using APA format, and include the URL or DOI for each      article.
  • Submit      your IP assignment.

ist an accident prevention control hierarchy that can be applied to fire department incident handling

Week 1 – Review Questions 

Provide complete responses to the following:

  • Chapter 1 – Review Questions (page 14).
  • Chapter 2 – Review Questions (page 27).

Post as a Microsoft Word attachment.  Indicate which chapter and question you are answering in your responses.  Be sure to include your name on your submission.  To receive maximum points, you should cite references in-text and list them on a reference page per APA.

Chapter 1

1.  What is the difference between an incident safety officer (ISO) and a health and safety officer (HSO)?

2.  In general terms, explain the history of today’s safety officer in the industrial world as well as in the fire service.

3.  List and discuss the NFPA standards related to the ISO.

4.  What was the significance of the Williams-Steiger Act?

5.  Discuss current firefighter injury and death trends and the need for ISO response.

6.  How is the firefighter image affected by injuries and deaths of fellow firefighters?

7.  What is meant by “hazard MEDIC” as it relates to the ISO’s responsibilities?

8.  Describe the safety responsibilities that are commensurate with the following positions:

•  Incident commander

•  Incident safety officer

•  Company officer

•  Firefighter

References and Additional Resources

Fire Protection Publications. Incident Command System. Stillwater, OK: Oklahoma State University, 1983. pp. 19–20, 61. National Interagency Incident Management System. Type 1/Type 2 Safety Officer, Task Book; PMS 311-04. Boise, ID: National Wildfire Coordinating Group, 2009. NFPA 1500, Standard on Fire Department Occupational Safety and Health Program. Quincy, MA: National Fire Protection Association, 2013. NFPA 1521, Standard on Fire Department Safety Officer. Quincy, MA: National Fire Protection Association, 2015. NFPA 1561, Standard on Emergency Service Incident Management System and Command Safety. Quincy, MA: National Fire Protection Association, 2014 NFPA Firefighter injury and death reports and data are available at www.nfpa.org/research/reports-and-statistics/the-fire-service. NIOSH firefighter fatality reports are available at www.cdc.gov/niosh/fire. U.S. Fire Administration firefighter injury and death reports are available at www.apps.usfa.fema.gov/firefighter-fatalities/fatalityData.

Chapter 2

1.  List the three elements that make up the operational safety triad.

2.  Explain the difference between formal and informal processes.

3.  Describe four qualities of a well-written procedure.

4.  List and describe the external influences that can affect safety equipment design and purchase.

5.  List and briefly describe the three factors that influence a person’s ability to act safely.

6.  Define risk management.

7.  List and explain the five steps of classic risk management.

8.  What is the difference between mitigation and countermeasure?

9.  List an accident prevention control hierarchy that can be applied to fire department incident handling.

References and Additional Resources

Federal Emergency Management Agency. Risk Management Practices in the Fire Service, FA-166. Emmitsburg, MD: U.S. Fire Administration, 1996. Kipp, Jonathan D., and Murrey E. Loflin. Emergency Risk Management. New York: Van Nostrand Reinhold, 1996. NFPA 1250, Recommended Practice in Fire and Emergency Service Organization Risk Management. Quincy, MA: National Fire Protection Association, 2015. Safeopedia provides articles, definitions, and more information on safety concepts and the accident prevention hierarchy. It is available at http://www.safeopedia.com. Stephans, R. System Safety for the 21st Century. Hoboken, NJ: John Wiley and Sons, 2004. U.S. Fire Administration. Developing Effective Standard Operating Procedures for Fire and EMS Departments. Washington DC: Federal Emergency Management Agency, 1999.

Enterprise Systems”

“Enterprise Systems” 

The executive management team of a medium-sized business wants to be more customer focused in the marketplace. Because you oversee the CRM, you have been assigned to support the newly-created social media marketing plan:

  • What are the best steps to identify customers and the different ways they use to contact your company? Defend your answer.
  • Explain to the executive management team how the steps you recommended will be incorporated in the organization’s ERP.

Develop a  list of 5–6 topics that interest you and are related to your chosen degree  program and concentration.  

Unit 1 – Discussion Board 2 

  • Develop a  list of 5–6 topics that interest you and are related to your chosen degree  program and concentration.
  • From this  list of 5–6 topics, select 1 topic, and describe why this topic deserves  to be researched.
    • The topic  should be presented succinctly and supported with literature from  peer-reviewed and scholarly sources.

Include at least 2 scholarly references and cite them using APA format.