You are the newly hired Director of Performance Improvement at the Brownville Memorial Hospital. You were hired to improve the hospital’s compliance with federal, state, and local regulations.

You are the newly hired Director of Performance Improvement at the Brownville Memorial Hospital. You were hired to improve the hospital’s compliance with federal, state, and local regulations. Additionally you are responsible to ensure that all standards related to quality assurance, patient protections, infection control, safety, risk management, and staff education are followed. You report directly to the hospital Chief Executive Officer (CEO) and you oversee the Quality Assurance and Performance Improvement (QAPI) staff.
The CEO wants the hospital to upgrade to a higher patient centered medical home (PCMH) recognition level in 18 months. He has given you your first project which is to improve patient and family ratings on the hospital satisfaction survey. As you review previous Press Ganey Satisfaction Surveys you note that patients and families consistently rated the hospital staff poorly on providing information that made it easy to understand and improve their health. Many survey comments stated that patients “found the health information they were given confusing and did not know how to act on it.”
Brownville is a 500 bed hospital situated in a large metropolitan area with more than 750,000 residents, many of whom are Black, Asian, and Hispanic. 35% of the residents are foreign-born and speak a language other than English at home. The median household income is $35,000 per year and more than 30% of residents did not graduate from high school. The hospital provides primary care, specialty care, and support services to area residents with a large direct patient care staff (including physicians, nurses, physician assistants, medical assistants, nursing assistants, social workers, therapists, technologists, technicians, phlebotomists, and pharmacists).
To begin your first project, you have decided to develop and implement a long-term staff education program that will focus on “health literacy.” You and your staff will be rolling out this program to all hospital staff members. The first activity will be a workshop for all existing and new staff. You will deliver the workshop in person to small groups (40 staff members) over the next 2 months.
Your key areas of concern are that all staff (address 2 key areas for assignment):
● communicate clearly with patients
● utilize the patient friendly health education materials available and disseminate take-home materials
● address language and cultural differences (with support from translation services available through telephone)
● help patients to remember how and when to take their medicines
● encourage patients to ask questions
Therefore, you will develop a 20-minute (maximum) workshop presentation that clearly explains health literacy, key communication principles, and addresses 2 of your key areas of concern. You have decided to give the CEO a preview of your workshop at your next meeting so that he knows that you are dedicated to performance improvement.

Focus on summarizing the current regulations (such as, Equal Employment Opportunity [EEO] laws and Equal Employment Opportunity Commission [EEOC] regulations, Americans with Disabilities Act [ADA], Occupational Safety and Health Administration [OSHA],

Individually critique the organization’s policies and/or practice based on the information presented in your readings, experience, and personal research. Focus on summarizing the current regulations (such as, Equal Employment Opportunity [EEO] laws and Equal Employment Opportunity Commission [EEOC] regulations, Americans with Disabilities Act [ADA], Occupational Safety and Health Administration [OSHA], minimum wage, Family and Medical and Leave Act [FMLA], etc.), how they affect decisions in the area, and what ultimate mandates they require a training department/organization to address. Individually present your findings to the group in written form to the small group area.

Evaluate the relationship between the strategic plan and your organization’s mission, vision, and values

By definition, a strategic plan is designed to be used for 3 to 5 years or more. For your individual Strategic Plan project, you will write a strategic plan using the following outline. You may choose a health care organization you would like to focus on or develop a new health care business. Choose something you are passionate about and may implement in the future. It is recommended that if you choose to work with an existing organization that you add a new program or project to your plan. Suggestions for appropriate new projects include a new program or service for an existing organization, a new product line for an existing business, a new joint venture or acquisition, a new health care payer model for a state, or a new health care business.
Read the entire document. This is a multi-week assignment that has five components:
Part I: The Organizational Structure (Week Two) Part II: Environmental Analysis (Week Three) Part III: Financial Planning (Week Four) Part IV: Implementation (Week Six) Part V: Evaluation and control (Week Six) Select a health care organization you would like to focus on.
Research your chosen organization’s governing structure.
Write a 1,400- to 1,750-word report on your findings that address the following:
Identify the organization’s mission, vision, and key values. Analyze the framework of a strategic plan. Describe the strategic planning model your chosen organization uses. Evaluate the relationship between the strategic plan and your organization’s mission, vision, and values. Describe the organizational structure of your chosen organization. Identify the current key leaders in your chosen organization and describe their roles. Describe the change management model your chosen organization uses. Evaluate the impact of governance on implementation of strategic goals. Consider the role of the Board of Directors on formation of strategic goals. Analyze the organization’s major service delivery and support activities in its value chain. At a minimum, include the following: Location Target market Programs and services Clinical operations Marketing Billing Follow-up Organizational culture Strategic resources Analyze how the organization uses its value chain to implement its strategic plan. Cite at least 3 peer-reviewed, scholarly, or similar resources to support your information.

Describe at least two career options someone with an accounting education can pursue.

Accounting is the study of how businesses track their income and assets over time. Accountants engage in a wide variety of activities besides preparing financial statements and recording business transactions. These activities include computing costs and efficiency gains from new technologies, participating in strategies for mergers and acquisitions, quality management, developing and using information systems to track financial performance, tax strategy, and health care benefits management.
Use the Internet or the Strayer Online database to research career options within the accounting field and accounting job postings in your local area to respond to the questions in the assignment.
Write a one to two (1-2) page paper in which you:
1. Describe at least two (2) career options someone with an accounting education can pursue. Be sure to reference sources such as the Bureau of Labor Statistics and the American Institute of Certified Public Accountants.
2. Describe one (1) researched accounting position, and explain the essential skills that would make a candidate successful in the position. Articulate the primary manner in which the researched accounting positions could add value to the company seeking candidates.