) Which of the following functions of management is focused on delivering strategic value? A. Planning B. Organizing C. Leading D. Controlling

1) Which of the following functions of management is focused on delivering strategic value?

A. Planning

B. Organizing

C. Leading

D. Controlling

2) Which of the following best characterizes the controlling function of management?

A. Motivating people to be high performers

B. Assigning job responsibilities and allocating resources

C. Monitoring performance and implementing changes as necessary

D. Analyzing current situations and formulating business strategies

3) __________ involves analyzing a situation, determining goals to be pursued, and deciding upon the actions that will be taken to achieve these goals.

A. Staffing

B. Leading

C. Organizing

D. Planning

4) Robert was recently hired as the workplace safety compliance officer at ABC Power Company. Robert will have the responsibility to monitor regulations from which of these government agencies?

A. Federal Communications Commission

B. Environmental Protection Agency

C. National Labor Relations Board

D. Occupational Safety and Health Administration

5) Which of the following is the first step in effective delegation?

A. Give the person the authority needed.
B. Define the goal succinctly.

C. Select the person to do the task.

D. Solicit ideas from subordinates.

6) The assignment of different tasks to different people or groups is the

A. strategic plan

B. organization structure

C. division of labor

D. value chain

7) Plans are

A. actions taken to achieve goals

B. targets a manager wants to reach

C. specific to differing industries

D. inappropriate when resources are scarce

8) The outcome of situational analysis is

A. the identification of alternative plans of action

B. the identification of contingency plans to be followed under various scenarios
C. the identification of planning assumptions, issues, and problems

D. the identification of the consequences of alternatives under consideration

9) What is management’s function in strategic planning?

A. To outline the goals and objectives of the organization

B. To give specific directions as to how each department is operated

C. To begin the selection and hiring process for the organization

D. To set-up tight controls on how each function in the organization is to be structured

10) Which of the following would provide the best information for the manager on factors that influence the company’s strategic, tactical, operational, and contingency plans?

A. Recently released government regulations

B. Statistical data regarding market share

C. SWOT analysis

D. Prior year’s financial performance of the company

11) __________ plans might be referred to as “what-if” plans.

A. Single-use

B. Strategic

C. Contingency
D. Standing

12) A plan that focuses on ongoing activities and may become a more permanent policy or rule is a

A. standing plan

B. single-use plan

C. strategy

D. mission statement

13) Which type of program should management implement to have a culture of ethics that prevent, detect, and punish legal violations?

A. Sarbanes-Oxley Act Training

B. Ethics program

C. Compliance-based ethics program

D. Integrity-based ethics program

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