What problems or conflicts arose during the teaming process?

In 1965, psychologist Bruce Tuckman created his now classic model of group dynamics, identifying and describing four stages of group development: “Forming,” “Storming,” “Norming,” and “Performing.” In later years, he added a fifth stage to the model, called “Adjourning.”

In this Application Assignment, you will use the Tuckman Model of Group Dynamics to describe a team experience.

To prepare for this Application Assignment, review the week’s Required Resources, particularly those relating to the Tuckman model.

To complete this Application Assignment, write a 1- to 2-page paper that summarizes a team experience you’ve had and relate it to the Tuckman Model of Group Dynamics. It could be work-related or a personal project, such as building a cabinet with a friend.

· Describe the stages the group experienced in the context of Tuckman’s stages. Please describe the situations involved.

· What problems or conflicts arose during the teaming process?

· At what stage did the conflicts arise?

· How did the group deal with the problems? What was the outcome?

· What would have made the process go smoother?

Be sure to support your work with specific citations from this week’s Learning Resources and additional scholarly sources as appropriate. Refer to the Essential Guide to APA Style for Walden Students to ensure that your in-text citations and reference list are correct.

Learning Resources

Required Resources

Media

• BNET.com (Producer). (n.d.) Tuckman’s model: Fight right. Retrieved from
  http://www.cbsnews.com/video/watch/?id=10220824n?tag=bnetdomain

  In this video, Edward Muzio discusses Tuckman’s four stages of teamwork and how conflict can be productive if it is guided by the team’s shared goals.

  If you have trouble viewing the video, there is a complete transcript on the same page.

• Robert Wood Johnson Foundation. (2011). Cedars-Sinai Medical Center, Los Angeles, Implements Transforming Care at the Bedside with a Focus on Communication Between Nurses and Physicians. Retrieved from the Robert Wood Johnson Foundation website:
  http://www.rwjf.org/content/dam/farm/reports/program_results_reports/2011/rwjf70624

• This webpage contains a summation of the Cedars-Sinai Medical Center’s effort to improve staff, physician, and patient satisfaction through collaborative unit meetings and the TCAB program.

• Health Media Ventures (Producer). (2010). Building a “health team.” Retrieved from
  http://www.health.com/health/condition-video/0,,20193555,00.html

  This brief clip presents the personal experience of a fibromyalgia patient who recognized the need for a team approach for her care and then took the initiative to create her own.

Readings

• Course Text: Interdisciplinary Perspectives in Healthcare
• • Chapter 3, “Fostering Interdisciplinary Collaboration in Healthcare Organizations” (pp. 53-63, from “Case Studies” to the “Conclusion”)

    Exemplary case studies of interdisciplinary collaboration at a California hospital are recounted. Although each addresses a different issue, the experience at this institution demonstrates the effectiveness and utility of an interdisciplinary approach.

  • Chapter 4, “Doctors Are From Mars, Patients Are From Venus”

    This chapter focuses on the history and nature of the traditional doctor-patient relationship and how it is evolving into a collaborative one. Specific responsibilities and skills required of both doctor and patient in creating and supporting a successful collaboration are discussed.

  Note: To access this week’s required library resources, please click on the link to the Course Readings List, found in the Course Materials section of your Syllabus.

• Article: Baldwin Jr., D., & Baldwin, M. (2007). Interdisciplinary education and health team training: A model for learning and service. Journal of Interprofessional Care, 21(S1), 52-69. Retrieved fromthe Walden Library databases.

This article presents an account of the effort to promote and foster interdisciplinary primary care team experiences into the curriculum of the School of Medical Sciences at the University of Nevada, Reno.

• Article: Chimaera Consulting Limited. (2001). Famous models: Stages of group development. Retrieved from
  http://www.chimaeraconsulting.com/tuckman.htm

  This page provides a succinct and useful explanation of the four (later five) stages of group development identified by psychologist Bruce Tuckman in his landmark article in 1965.

• Article: Davidson, J., & Wood, C. (2004) A conflict resolution model. Theory Into Practice, 43(1), 6-13. Retrieved from the Walden Library databases.

  Read the first two pages of the article.

  The origins, principles, and stages of a conflict resolution model based on achieving a win-win result are described. Rather than an adversarial approach in which one side wins and the other loses, this model promotes a cooperative problem-solving process based on the expectation that a win-win solution is desirable and achievable.

• Article: Davis, K., Schoenbaum, S., & Audet, A. (2005). A 2020 vision of patient-centered primary care. Journal of General Internal Medicine, 20(10), 953-957. Retrieved from http://www.ncbi.nlm.nih.gov/pmc/articles/PMC1490238/pdf/jgi_178.pdf

  In this article, the authors identify and describe essential characteristics of patient-centered primary care, including attributes such as access, engagement, information, and others. Additionally, there is a discussion of what will be required in order to achieve the vision of care they describe.

• Article: Essary, A. (2009). The PCMH: A model for primary care. JAAPA: Journal of the American Academy of Physician Assistants, 22(9), 16, 21. Retrieved from the Walden Library databases.

  An approach to primary care called the Patient-Centered Medical Home (PCMH) is described. The model emphasizes a multidisciplinary team approach and is demonstrated to improve patient outcomes and lower medical costs.

• Article: The Foundation Coalition. (n.d.). Understanding conflict and conflict management. Retrieved from
  http://www.foundationcoalition.org/publications/brochures/conflict.pdf

  This monograph, tailored for a student audience, explores conflict and conflict management, typical responses to conflict, five common conflict “modes,” and the factors that affect which mode we adopt. It also offers suggestions for students to improve their own conflict management skills.

• Article: Liedtka, J., & Whitten, E. (1997). Building better patient care services: A collaborative approach. Health Care Management Review, 22(3), 16-24. Retrieved from the Walden Library databases.

  The authors identify different kinds of outcomes made possible by a collaborative approach. They also identify specific “enablers of collaboration” at the organizational, group, and individual levels, describing how they are manifest in both successful and unsuccessful collaborations.

• Article: Texas A&M University. (2003, October 9). Patient-centered approach just what the doctor ordered for healthcare industry. Science Daily. Retrieved from
  http://www.sciencedaily.com/releases/2003/10/031009065353.htm

  A professor of marketing at Texas A&M University makes a case for a patient-centered approach to health care that would promote improved outcomes, greater efficiency, and improved economy.