The Difficult Conversations Guide to assess the conflict in the case.

Use the textbook  for credit INTERPERSONAL CONFLICT, NINTH EDITION

Using the course materials and the Unit case study Eye to Eye, write a response paper between 700-900 words. Assess the conflict in the case study using the systems theory approach. Specifically, choose any three questions from either the Wilmot-Hocker Conflict Assessment Guide or The Difficult Conversations Guide that appear to apply to the case study, “Eye to Eye,” for this unit.

For example, from the Conflict Assessment Guide (recommended), you might discuss the I. Nature of the Conflict, IV. Power, and V. Styles.

From the Difficult Conversations Guide, you might put yourself into the case study and discuss I. What happened – my story, IV. The Feelings Conversation – the other’s story, and V. The Identity Conversation.

Assignment specifics

1. The paper must adhere to APA guidelines for citing references.
2. Include a cover page.
3. Include an introduction with a summary of the case study, and identify which conflict assessment guide and the specific questions will be used to assess the conflict.
4. Use three questions from either the Conflict Assessment Guide or The Difficult Conversations Guide to assess the conflict in the case.
5. Include specific examples from the case study and the textbook to support your analysis.
6. Include at least three in-text citations from the case study or the text materi
   

   Unit 7 Assignment Rubric	Possible Points
   Applies assessment tool appropriately to case study including unit principles and vocabulary	5/25
   Illustrates understanding of conflict theory through case study analysis with specific case study examples	5/35
   Addresses three specific questions from either the Conflict Assessment Guide or The Difficult Conversation Guide assessment guides	10/10
   Demonstrates understanding of key issues in the case study conflict through conflict assessment guide questions	5/10
   Paper flows logically with introduction, well organized body paragraphs with supporting detail, and conclusion	2/7
   Uses college-level spelling, grammar, punctuation, sentence structure; follows APA page formatting standards; approximates required word range (700-900 words)	5/8
   Provides correct APA references and parenthetical citations for the text and case study	2/5
   TOTAL Yolanda, thanks for your work here. In your paper, you needed to explain the case study and summarize what is happening between Monica and Enrique. In your summary, you did not mention the key issues of this conflict, however. Your summary did not address their relationship or content of the conflict accurately. Be sure to read the case study again so that you fully understand the issues involved. Also, you needed to write your assignment as an essay with an introduction, body and conclusion. Cite the source and the case study often throughout the assignment. You listed the textbook as a reference, but you did not provide citations. Watch for grammatical errors and make your ideas clear. Fully develop your answers and explain your ideas carefully. Again, using support from the case study to show what they were saying and doing is important. See my comments in your paper below. Susan	34/100

    

    

    

    

    

   Student Name: Yolanda Coale

   Course: CM 310 Communication & Conflict

   Professor Name: Professor Susan Mcllwain

    

    

    

    

    

    

    

    

    

    

   Introduction and summary of the case study

   The assessment of conflict that is being assed here is between Enrique and his lover Monica. There has been a conflict here since he was ready to be more serious while his lover was more about the commitment. To Monica she viewed such kind of commitment s losing a part for herself and she also thought that she might regret being with somebody long term at that age of hers. The conflict went head to head while they couldn’t take it more and the broke up since there was no solution. After a certain while Monica thought she would come back and try to work things out better. Comment by Susan McIlwain: assessed Comment by Susan McIlwain: They are a married couple Comment by Susan McIlwain: The conflict dealt with how to spend their day. He wanted to visit his friend, and she wanted to clean the house and spend time together.

   The conversation seemed to be complicated but after a length conversation there was a reestablishment of the communication about the topic and they come to entering terms with it. Monica feels much better about everything and her lover does not pretend that everything is running quite well.

   Conflict assessment guide and the specific questions that will be used to assess the conflict.

   There are quite a number of questions that have been left out because they are not applicable to the conflict that is being discussed. Some of them are:

   1. Nature of the conflict

   i. What are the events that trigger this kind of conflict into mutual awareness?

   In relation to this question, the triggering events that were the upcoming year anniversary. This is preceded by the speaking of words such as “I love you”… I’d love to spend time with my new husband!”

   ii. Does the two parties have assumptions on the conflict that are discernible by the behavior patterns, metaphors of conflict or the expressions that are clear of the attitudes about the conflict. Under this one the two parties had a tendency to look at the conflict as a loose or win situation. The two parties became better at thinking out that they can be on the same as well as win together. Comment by Susan McIlwain: How so? Explain further and be more specific

   iii. The elements of conflict.

   · How is struggle being expressed by the conflict parties? There was an expression of the statement in an understanding manner. Monica took another router. She had known that there was a problem but she ignored it. “Not getting a response from Enrique, Monica decided to change the subject altogether” Comment by Susan McIlwain: Explain. A router was not in the case study Comment by Susan McIlwain: What was the subject they were discussing?

   · What are the scarce resources? Under this scenario the scarce resources are independence for Monica and time. But for her lover is that there is the fear of not having enough love. Comment by Susan McIlwain: This information does not relate to the case study. To support your ideas, you need to give specific information from the case study and the textbook.

   iv. Is the conflict. At no any point the conflict was destructive. There have been those moments when the conflict was not progressive in any of the direction or being avoided but it is majorly a constructive one. Comment by Susan McIlwain: In what areas was it constructive? Explain

   2. Styles of conflict

   i. What kind of styles that the two use? Enrick used a style of compromising while Monica used a style of avoiding. This made the conflict to be worse up to the time kit started to be collaborative. Comment by Susan McIlwain: When did they use these styles? Give specific information about this

   ii. How the styles were kept changing in the event of the conflict? When the conflict became more and more intensive as he became less willing in compromising and it might not be avoided and the parties were forced to change to the collaborative style. Comment by Susan McIlwain: When did this happen? Give support from the case study

   iii. How did each person perceive the other one’s style? The two parties were aware and open on their styles and the time they changed. They did not use the major words that is being used in the book but they know what the style each person had. Comment by Susan McIlwain: Which words? Explain

   iv. Were the choices of style complementary or symmetrical? The choices were more complimentary the styles were different but there was a reinforcement of each other. Comment by Susan McIlwain: Be more specific throughout. When and how were they complimentary?

   v. From external perspective where could this system of conflict be placed in terms of adaptability and cohesion? He was forced to adapt since his lover never wanted to communicate on the conflict.

   3. Power

   i. Is power discussed or do they talk openly about power? Power is not discussed often. There is a knowledge on each person’s power and have talked about it but it is not talked often. Comment by Susan McIlwain: What did they say about power?

   ii. What do the two parties see as their own and other’s dependent that they do not list? Everybody depends on love, friendship, affection like any other couples living together. Monica depends on him currently as he has a job. Hence if they could want to go out to eat as well as seeing a movie it depends on him. “I have a real craving for pizza tonight. Or maybe we could go to the movies.”

   iii. What power currencies do the conflicting parties see themselves and the other possessing? He has money and his lover does not have. Hence he has that power currency. Comment by Susan McIlwain: Where in the case study does it say that Monica has no money? Be sure to give information that supports your ideas.

    

    

    

   References

   Wilmot, W., Hocker. (2013). Interpersonal Conflict, 9th Edition. [Purdue University Global Bookshelf]. Retrieved from https://purdueuniversityglobal.vitalsource.com/#/books/1259819302/