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25 May Stakeholder Satisfaction

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Week 9 Assignment – Stakeholder Satisfaction

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• From Business Ethics: Ethical Decision Making and Cases, read “Case 11: Zappos: Taking Steps toward Maximizing Stakeholder Satisfaction.”

• Use Strayer Library to locate at least three academic resources for this assignment.

o Note: Wikipedia and other similar websites do not qualify as academic resources.

Instructions

Write a 4–6 page paper in which you:

• Analyze the manner in which Zappos’s leadership has fostered a culture of ethics in the company.

o Suggest two actions that other companies can take in order to mimic this culture.

• Determine the major impacts that Zappos’s leadership and ethical practices philosophy have had on its stakeholders.

• Examine three of the ethical challenges that Zappos faces. Recommend three actions that Zappos’s leadership should take in order to address these ethical challenges.

• Evaluate the effectiveness of the core values in relation to developing a culture of ethics.

o Determine the manner in which the core values support the stakeholder’s perspective.

• Analyze the major ethical challenges that Zappos has faced.

o Determine whether or not you would have resolved these challenges differently than Zappos’s management.

o Provide a rationale for your response.

This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course. Check with your professor for any additional instructions.

The specific course learning outcome associated with this assignment is:

• Propose actions leadership should take to address ethical challenges and develop a culture of ethicalness.

2. By submitting this paper, you agree: (1) that you are submitting your paper to be used and stored as part of the SafeAssign™ services in accordance with the Blackboard Privacy Policy; (2) that your institution may use your paper in accordance with your institution’s policies; and (3) that your use of SafeAssign will be without recourse against Blackboard Inc. and its affiliates.

3. Institution Release Statement

WEEK 9 ASSIGNMENT – STAKEHOLDER SATISFACTION