hotel reservation management system.

Create a 5 pages page paper that discusses hotel reservation management system. The major UML diagrams are:

1) Use Case Diagram: This represents the system as a group of Actors and Use Cases. Here, actors are the people or external entities that use the system. Each action an actor can perform is called a use case.

2) Class Diagram: A system can be segregated as a group of classes. Each class is an independent logical unit in the system. Classes have relationships such as direct dependency, aggregation, generalization etc depending on how the classes interact together.

3) Sequence Diagram: Sequence diagrams represent a system’s behavior over a time series.

4) State Chart Diagram: This diagram is used to represent the different states a system transitions into.

5) Activity Diagram: As the name represents, this diagram is used to represent the system as a series of activities and actions.

The series of activities for booking a hotel room end to end are as follows:

a) Customer places a call to the receptionist.

b) Receptionist greets and takes customer’s demographic information.

c) Receptionist takes the dates for which the room is required.

d) Receptionist takes the room requirements.

e) Receptionist checks for availability of customer’s specific rooms for the dates mentioned:

&nbsp. &nbsp. &nbsp.- If room is unavailable, Receptionist suggests alternative date / room combination.

&nbsp. &nbsp. &nbsp.- If customer is not satisfied, the order process is terminated.

&nbsp. &nbsp. &nbsp.- If customer is satisfied, then proceed.

f) Once customer is satisfied, the receptionist prepares the bill:

&nbsp. &nbsp. &nbsp.- If price is not agreeable to customer, Receptionist suggests other alternatives.

&nbsp. &nbsp. &nbsp.- If customer is not satisfied, the order process is terminated.

&nbsp. &nbsp. &nbsp.- If customer is satisfied, then proceed.

g) Once the customer is satisfied, receptionist books the room.

h) Customer is invoiced.

creating a thesis and an outline on National Student Survey

I need help creating a thesis and an outline on National Student Survey. Prepare this assignment according to the guidelines found in the APA Style Guide. An abstract is required. The qualitative research involves only a small number of respondents, statistical significances and the confidence levels are usually not performed on the raw data for this type of research.

The quantitative research mostly uses a random sample and usually involves a large number of respondents. This type of research is undertaken to draw conclusion about the whole population. (Smith, 2000)

The advent of the internet and the falling costs of personal computers have expanded the realms of possibilities for the researcher in their choice of research techniques, and in particular, methods for conducting research surveys. (Schonlau, Fricher et al. 2001). It wasn’t very long ago that online surveys weren’t considered an effective means of data collection and were seen with suspicion within the marketing research community, mainly, because the online population was not considered sufficiently representative of the population at large. Perceptions have changed overtime with the increase in internet penetration, online research has now become increasingly prominent and is considered as effective as other mail surveys, and interviews (face-to-face and telephone interviews). Advocates of online survey argue that they have distinct advantages over traditional data collection methods.

In today’s information age, customers have access to various digital platforms to access and share information. Customers also use these platforms to communicate with service providers, share opinions, and provide feedback

In today’s information age, customers have access to various digital platforms to access and share information. Customers also use these platforms to communicate with service providers, share opinions, and provide feedback

In today’s information age, customers have access to various digital platforms to access and share information. Customers also use these platforms to communicate with service providers, share opinions, and provide feedback. Therefore, it is important for product owners and service providers to be ready with a response plan for all communications over digital platforms.

 

You are a regional marketing director of a theme park and responsible for designing marketing strategy for the reopening of the park. Each department is helping you with the relevant and required information. As the date of reopening of the parks gets closer, the business intelligence unit of the organization in the scenario has noticed a surge of negative opinions among consumers. This is evident not only on social media platforms but also across a host of other digital media platforms, such as the organization’s websites and other digital information sources. A major cause of concern is that the organization’s ethics are being questioned in most of these negative opinions.

 

The business intelligence unit has sent a memo to share their concerns. The CMO has asked you to respond to this memo by creating a recommendation report.

 

Prompt

Write a recommendation report, in a memo format, to the CMO of the organization in the course scenario, describing the strategies to minimize the negative opinion from consumers. Refer to the Business Intelligence Memo to ensure adjustments and additions to the plan for stopping negative publicity. In your memo, emphasize the need for cross-functional effort alignment, crisis management, social media response methods, and CSR communications.

 

Specifically, you must address the following criteria:

 

Describe strategic changes in the plan to stop negative publicity.

Which two steps will you take to effectively address the negative publicity related to the park re-opening?

Describe the cross-functional effort alignment.

How can the organization’s sales and operations departments help address the negative publicity?

How can you use marketing channels to communicate the safety measures to the customers?

Explain how a crisis communication plan can improve the organization’s image, when aligned with ethical practices.

How would you use your public relations efforts in crisis communication?

How would you use your corporate website for crisis communication?

Describe the social media response methods to be used in this scenario.

How would you address negative comments?

How would you answer the safety-related questions?

Describe the corporate social responsibility (CSR) communications strategy in this scenario.

What are the key CSR initiatives and policies for the organization?

What are the key channels of communicating the CSR initiatives?

 

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Difficult Volunteers and Resolution Techniques

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