Assignment 2: Religious Health
Care
Due Week 8 and worth 200 points
Religious Health Care
operates in a community of 225,000, called Middleville. Summary statistics on
Religious and its competitors, from the AHA Guide, are shown in Table 1. All of
the organizations in the area are not-for-profit. Although Samaritan Hospital
and Protestant Hospital have religious origins, they now view themselves as
secular, not-for-profit organizations.
Table 1: Middleville Health Care
Systems

The
governing board of Religious hired a consulting company to evaluate its
strategic performance. As part of the consultant’s evaluation, several leaders
of Religious’ units were asked their perspective of the organization’s
performance.
You are working for the consultant. Your job is to identify
the issues from the response that should be considered further by the consultant
team and possibly discussed with the governing board and the CEO. The firm has a
rule, “Never offer a criticism or negative finding without suggesting how the
client organization can correct it,” so you must indicate what sort of
correction would be recommended as part of your list. Because you know there
were about two dozen other interviews, you decide you should rank your issues in
importance, to make sure the most critical are discussed.
Write a six to
eight (6-8) page paper in which you:

1. Describe the five (5) important elements of the governing board’ s agenda
   for areas of improvement in core functions.
2. Many organizations now use a balanced scorecard or multiple dimensions of
   performance measurement, such as productivity, profit, market trends, quality,
   patient satisfaction, and worker satisfaction. Describe three (3) key
   performance dimensions (other than those mentioned here) and include specific
   measures that Religious Health Care could use to improve overall institutional
   performance.
3. Determine the performance measures Religious Health Care could use to
   evaluate nursing staff performance in its Emergency Room. Explain the rationale
   for each performance measure.
4. Suggest the steps that should be taken next by Religious Health Care to get
   better at managing specific patient groups. Explain the rationale for each
   step.
5. Decide what strategies Religious Health Care could implement to enhance its
   public image and increase market share. Explain the rationale for each
   strategy.
6. Describe two (2) technology-based data-collection strategies that Religious
   Health Care could use to conduct an internal management audit.
7. Use at least three (3) quality resources in this assignment. Note: Wikipedia and similar Websites do not
   qualify as quality resources.

Your assignment must follow these
formatting requirements:

• Be typed, double spaced, using Times New Roman font (size 12), with one-inch
  margins on all sides; references must follow APA or school-specific format.
  Check with your professor for any additional instructions.
• Include a cover page containing the title of the assignment, the student’s
  name, the professor’s name, the course title, and the date. The cover page and
  the reference page are not included in the required page length.

The
specific course learning outcomes associated with this assignment are:

• Explain how public policy has shaped the development of the U.S. healthcare
  system.
• Examine how healthcare management concepts and theories are applied to
  critical issues in healthcare organizations.
• Analyze the critical management issues, purpose, functions, and performance
  measures of different departments within healthcare organizations.
• Use technology and information resources to research issues in health
  services organization management.
• Write clearly and concisely about health services organization management
  using proper writing mechanics.

Grading for this assignment will be
based on answer quality, logic / organization of the paper, and language and
writing skills, using the following rubric.
Click here to view the grading rubric.

Part 1 (3-4 pages) Please Cite References
A mother brings her daughter into the emergency room during an asthma attack. Though both of her parents work, they cannot afford medical insurance for themselves or her. They also earn too much money to qualify for state or federal aid. She is treated with medication for her asthma attack at the hospital and she and her mother leave. Two weeks later, they return to the hospital in a virtually identical scenario.
In a 3-4 page paper, consider the following questions and explain your position of the issues:
Do you think that this girl is receiving adequate care?
Should she be able to see a primary-care physician before her condition gets so acute that she must visit the ER?
Should everyone be entitled to a basic minimum of health care or to the exact same health care?
Do you think that health care is a right? If so, is everyone forced to honor this right?
Is this right relative or universal?
Does this right exist because of the wealth of the United States, or is it applicable everywhere?
Is health care a luxury?
Does having money entitle a person to better health care?

Part 2 (3-4 paragraphs) Please Cite References
Respondeat superior is a legal concept that deals with the liability of a health care organization. It states that an employer may be liable for the actions of its employee and, in some cases, for the wrongful acts the employee performed.
Discuss the following:
What 2 legal elements must be present for the employer to be considered liable for an employee’s wrongful act(s)?
Give an example of a situation in which an assisted-living facility might be liable for the actions of one of its employees for a wrongful act he or she committed.
Note: Your example must exemplify both components of liability previously identified.