Discuss the GAPS model of service quality, and use it to diagnose some possible causes of gaps in service quality in a management consultancy and a hospital.

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1, I will upload you detailed instructions, stick  on them please. 2, Keep plagiarism rate no more than 15% please.

Question 1:

Discuss the GAPS model of service quality, and use it to diagnose some possible causes of gaps in service quality in a management consultancy and a hospital. Consider how these gaps could be addressed.

Question 2:

Effective perceptions management can enhance the satisfaction levels of the customers waiting to be served. Evaluate managerial applications of queue psychology using examples from a theme park and a bank.

This assignment is designed to give students a taste of what it is like to be a researcher/clinical health psychologist.

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This assignment is designed to give students a  taste of what it is like to be a researcher/clinical health psychologist. Students will complete daily diaries (to be discussed in week 2), which require simple information regarding amount and quality of sleep, food and drink intake and exercise. This will be carried out for one week. Following this, students will form pairs and participate in a health psychology intervention based on behaviour modification principles. Specifically, in the tutorial (week 3), students will interview each other to identify a particular behaviour that they would  like to modify. This will be done using a standard interview guide. They will also identify antecedents and consequences of the behaviour. Diaries will then be collected for a further week and any changes in behaviour will be quantified using a Single-Systems Design (to be discussed in the “Healthy Behaviours” Lecture). 

After completion of the diaries, students  will code, enter and explore the data from the diaries (e.g. making graphs). Only a basic, but  thorough, level of data analysis is required. Use of multivariate statistics to support descriptions of results is not compulsory, but may be included if desired. Please note however, that complicated statistics are not a substitute for well-interpreted descriptive statistics (e.g. means, standard deviations etc). This will form the basis of the practical report. Students will have a choice on the specific aspects of data they present in their practical report. 

Your assignment should be word-processed on A-4 size paper, font size 12, with a 3cm margin, and with 1.5 line spacing, and using only one side of each page. All pages must be numbered. 

Consider: — Is it effective in the light of its context of use? — In what way has it considered the audience or has it fallen short? Is it contextually appropriate? How and why?

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The learning outcomes achieved upon  completion of this assignment task demonstrate your ability to fulfill all three course objectives: 1) discussing the development of design practice in relation to its history and theoretical concepts; 2) identifying significant social and technological factors that have shaped design practice in historical eras; 3) demonstrating a critical awareness of past and present issues influencing current practice.
Aim :
To produce a piece of written work that is an informed critical analysis of an existing published piece (or body of work) of visual communication. Place that work in its social and historical context to analyse its relevance, purpose, and effectiveness within that context as well as the intent and position of the work, the client and the designer through the discourses that surround and are interwoven in relation to the selected work. Demonstrate, in a written essay, a theoretical approach to and critical awareness of social conditions, technological factors and/or historical circumstances that have influenced and/or are reflected in design practice and design discourse.
Method :
Investigate several pieces of contemporary visual communication that interest you and then settle on one to examine in depth. Consider when and for whom it was produced and in what ways that may have impacted the design process, the designer’s position and the outcome.
Consider: — Is it effective in the light of its context of use? — In what way has it considered the audience or has it fallen short? Is it contextually appropriate? How and why? — Is it evident that the designer used valid research methods? How? What may have informed and/or limited these methods (e.g. psychology, linguistics, sociology, history, cultural factors, social and economic conditions)? — Is the designer present in the work? In what way? What might this positioning imply about her/his role and/or approach, or place in history?
To write a coherent and well-structured essay, you must use an outline. Use your outline to build and present your argument in a logical way. Initial drafts of your outline are likely to be short and state only your basic framework. Build up your argument by adding more specific claims and include the evidence used to support your claims in your outline. Be sure to support all claims with evidence and consider how you might refute contradictory arguments. The more detail you include in your outline as you produce subsequent drafts, the easier it will be when you begin drafting your final essay.

Controversial Statements in Psychology

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Introduction to psychological appraisal and  treatment: Controversial Statements in Psychology

Controversial Statements in Psychology
Viewpoints vary greatly on the causes of different mental disorders and mental health problems. What people believe about these issues at the fundamental level is very likely to influence many other aspects of how they respond to the needs of those thought to be suffering with a mental health problem or mental disorder. In this Discussion, you analyze a controversial statement in psychology from a historical perspective, as well as the biological, psychological, and social factors that contribute to the psychological diagnosis or mental health problem in that controversial statement. Then argue for or against the statement’s validity. 
In order to prepare for this Discussion, review this week’s Learning Resources.

Controversial Statement:
Personality is formed in early childhood, and the root causes of mental health problems can be traced back to events during that period.

Discussion Question: 
1. Explain why the statement might have been thought to be true at the time in history when it was made. 
2. How has such a view changed over time? Provide a current argument for or against the statement based on biological, psychological, and social factors that contribute to the diagnosis or problem mentioned in the statement. 
3. Consider the importance of psychological appraisal and treatment for disputing or affirming the controversial statement, and note how your views may impact your use of psychological appraisal and treatment in such an instance.

Instructions: 

1). Label the post with the name of the controversial statement.

2). Support the Assignment with specific references to all resources used in its preparation (including URL where applicable).

3). All sources must be scholarly.

4). Include In-text citations and references ALL in the APA format.