Describe and critically analyze at least 5 contemporary best practices to improve customer loyalty in a healthcare organization.

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You have been hired as an outside consultant for a large durable medical equipment and medical supply company. The company specializes in a wide range of medical supplies and equipment. Some of its most profitable offerings include hospital bed rental to private residents, wheelchairs, walkers, scooters, and other mobility equipment. However, the company has come to realize that competition is increasing and its market share is shrinking. The company noted that most of its customers are new customers, and very few are repeat customers. The company is concerned with customer loyalty. The medical supply company owner has asked you to develop a plan to improve customer loyalty. Complete the following: Create a plan of 3-4 pages, not including title page and reference page that includes the following: Describe and critically analyze at least 5 contemporary best practices to improve customer loyalty in a healthcare organization. Be sure to discuss the (multiple) benefits that loyal, repeat customers offer to health care organizations. Develop and defend at least 4 recommendations for the medical supply company based on your research on how to improve customer loyalty. Include a brief overview of how each recommendation would be implemented at the company

Imagine that a family friend or colleague has just been diagnosed with cancer. Explain how the American Cancer Society might provide education and support. What ACS services would you recommend and why?

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The American Cancer Society (ACS) is a nationwide, community-based, voluntary health organization dedicated to eliminating cancer as a major health problem. Together with its supporters, ACS is committed to helping people stay well and get well by finding cures and by fighting back.Critical Thinking Questions:
1. Imagine that a family friend or colleague has just been diagnosed with cancer. Explain how the American Cancer Society might provide education and support. What ACS services would you recommend and why?
2. According to statistics published by the American Cancer Society, there will be an estimated 1.5 million new cancer cases diagnosed each year over the next decade. What factors contribute to the yearly incidence and mortality rates of various cancers in Americans? What changes in policy and practice are most likely to affect these figures over time
3. Select a research program from among those funded by the American Cancer Society. Describe the program and discuss what impact the research will have on the prevention or treatment of cancer

Explore what you learned (or are learning) from the experience Explain how has studying lifespan development helped you understand the experience Formatting is as follows: 5-8 pages

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write about a personal experience you have experienced or are experiencing related to Erikson’s psychosocial stages in Chapter 7 (Identity vs. Role Confusion) or 8 (Intimacy vs. Isolation). It is very important that you do not choose an experience that is painful or overly personal. I do not want you to explore a topic that may cause psychological distress for you. Here are some topics that would be appropriate to explore, assuming you feel comfortable doing so: Education/career plans as you entered college or after a first career — my career is I’ve been in the health care field for about 10 years now. I work at Providence Hospital and I am finishing up my bachelors degree in health care administration in May. I am now considering to start a nursing program. Once you have determined your topic: Connect the personal experience to your chosen stage Explore what you learned (or are learning) from the experience Explain how has studying lifespan development helped you understand the experience Formatting is as follows: 5-8 pages

Do individuals have the right to self-determination, the right to have access to health education and medical treatment and/or nursing care? Is freedom to live without fear of stigma, discrimination, and violence a right that should be expected and protected? What, if any, obligation do resource-rich countries and governments have to respond to disease and poverty in resource-limited regions?

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The authors of chapter 8 discussed disclosure of HIV/AIDS status in regard to human rights. They posed these questions, which serve as starters for discussion: “Do individuals have the right to self-determination, the right to have access to health education and medical treatment and/or nursing care? Is freedom to live without fear of stigma, discrimination, and violence a right that should be expected and protected? What, if any, obligation do resource-rich countries and governments have to respond to disease and poverty in resource-limited regions? Acknowledging the overwhelming data that link HIV/AIDS-related stigma, discrimination, and punitive sanctions to the spread of HIV infection (UNAIDS, 2007b, 2008c), does the need to stigmatize and isolate those who are viewed as “other” serve the global public health?”
In the 1990’s HIV/AIDS was a topic of great concern to people in the U.S. As information was disseminated, fears about HIV/AIDS decreased. Many people in the U.S. no longer consider HIV/AIDS a serious health threat. What do current statistics reveal? Has HIV/AIDS been eradicated in the U.S.? Are those with HIV/AIDS in the U.S. today only those considered marginalized? What would health care in the U.S. today be like if HIV/AIDS had become the pandemic it is in other countries?