Business and Management

Your tutor has asked you to support him with the induction of new students to the Business Studies programme. He is planning an Induction Day. He wants to ensure the students know about the programme of study and the level of commitment this requires. On the day students will be involved in business games, which will help them to understand how businesses work. In addition, the Induction Day will show the new students how they should behave and present themselves in the business world as work experience and/or visits to businesses are part of the programme of study. Your tutor has asked you to focus on effective business communication and you will need to produce materials for the Induction Day and demonstrate best practice.

Your tutor has given you 6 tasks.

Task 1
Produce an informative handbook to guide the business students. The title of the document is “How to communicate well at work”. You should ensure the document is professionally presented, with appropriate headings and

(AC 1.1, 1.3, 1.4, 1.5, 2.1, 3.1, 3.2).
Task 2 – Problem solving
Communication is just one of the skills business students need. Another is problem solving. Sometimes detailed analysis of problems is needed. She has asked you to produce a handout which includes examples and explains:
a) the nature of common business problems
For a Merit grade your handout must also explain:
b) the six-step process of analysing a problem and finding the right solution

LO6, AC 6.1, 6M1

Task 3
When working in business, some people will be required to make telephone calls, run meetings, make presentations and produce documents. Your tutor was pleased with your work to date so she now wants you to produce appropriate guidance for each of these scenarios. Produce a series of ‘How to … ‘guides:
a) “How to make a telephone call effective”.
Make sure you:
o describe the key elements of effective listening
o describe the factors that make a telephone call effective

b) “How to run an effective Business meeting”.
Make sure you include information about the characteristics of a good meeting:
o Describe the factors that differentiate a productive meeting from an unproductive one. Explain how you can make a positive contribution to any meeting.
o Differentiate between a formal and an informal agenda.
o Describe the purpose and contents of the Minutes of a meeting.
o Describe the responsibilities of a Chairperson.

c) “How to make an effective Business presentation”.
Make sure you:
o Describe the different occasions which require information to be presented to others
o Explain the characteristics of an effective presentation, including the difference between an effective and ineffective visual aid.

(AC 1.2, 1.6, 4.1, 4.2, 4.3, 4.4, 4.5, 5.1, 5.2, 5.3)
Additional extension activities for Merit and Distinction grades
Task 4 – Presentations
Your tutor is planning to run a series of workshops on the Induction Day and they will relate to the work you did in task 1. She would like students to give presentations to others in the group and has asked you to help prepare the materials.
You need to produce a variety of visual aids for two of the workshops which will be headed ‘Understanding the key principles and methods of verbal communication in business contexts’ and broken down into the 4 areas below. Use points 1 and 2 for presentation 1 and points 3 and 4 for presentation 2.

  1. Importance of clear communications and the impact of unclear communications
  2. Different communication styles
  3. Use of communication skills to build rapport
  4. The purpose of different types of questioning
    You could include handouts, PowerPoint slides, posters etc.

a) Once you have done this, you can deliver the two presentations to make sure they are interesting and appropriate for your audience

b) After your presentations make sure you ask for questions so that you can demonstrate your own communication and listening skills. You must show you can:
o communicate clearly and assertively
o demonstrate effective listening and appropriate questioning skills
(AC 5M1, 5D1, 1D1 and1D2)

Task 5 – Effective written communication
You need to collate examples of effective business communications to show to the new students. Examples could include the handouts, reports from previous tasks PowerPoint slides, Minutes from a meeting; emails to employers,
(AC 2M1)

subheadings so that the information is clear.

Sample Solution

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Rising incidence of HIV&AIDS amongst people

Concept note

Rising incidence of HIV&AIDS amongst people

Background:

The raising number of infected People in Sierra Leona on raise. And that due to many reason such as Stigma and cultural beliefs preventing people at risk from HIV&AIDs from getting tested and treated, e.g. commercial sex workers, cross-border lorry drivers , Few people to access HIV specialized clinics and Low awareness amongst people of the HIVAIDS prevention, contraction, spread, treatment.

This solution to the problem should be carried out very quickly. Because the raising number of infections on raise and it is getting carried to the new generation. Which is a major factor to the poverty. And this infection is a serious threaten. Specially among the young men’s, when they are migrating between Freetown and the mining area of Kono , and cross-border lorry drivers.

An NGO’s called “Safe Salone “working in and around the Dovecot Market to raise awareness About the HV/AIDS.
Safe Salone carried out a survey that revealed most people heard of condoms, only about a quarter of sexually active adults had ever used them.
This applies to married people and those with multiple partners. Most people say they learn about HIV AIDS issues mainly from the radio. The government has only one health clinic on Dovecot

Post to the civil war (1998 and 1999) Many public buildings got destroyed including Hospitals, schools banks etc. which resulted in conflict between government forces, international peace keepers and rebels.

This result in a rare and poor access to medical access also which result in high rate of infections. Also due to the difficulties in getting a poor education

Objectives:

The Impact for long run is to have new virus free generation and prevent the infection to the the minimum and improve the health of the village people also, raise awareness.

The Outcome the rate of infected people with the virus HIVAIDS will be low. And people will be more careful in their sexual intercourse.

The Output

  1. Corporation between the local government and NGO’s to stop the spread the infections of the virus in the country
  2. Provide access to the health care centers (specialized clinic)
  3. Raise the awareness
  4. Provide condoms
    Activities
    The activities of the project will be:
  5. Workshops to make the people more aware about the infections and the effects of the virus
  6. Partnerships between the local government, doners and NGO’s on building hospitals and clinics
  7. Involve the organization and institution

Inputs
Government
Well qualified trainers and health providers
Mothers and the leaders in the society

Sample Solution

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‘Character’s Persona’

Part One- You will expand on what you originally wrote by creating a Narrative and an Avatar for your character. In other words, you’ll be writing a day in the life of this character in the Game.

Sample work: https://sites.google.com/a/scarletmail.rutgers.edu/villanofinalportfolio215/home/gamer-persona

Sample Solution

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Models of Grieving

The death of a loved one is a significant event that everyone experiences. An individual’s social environment, including societal and familial cultural factors, may influence how an individual approaches death or grieves the loss of someone else who dies. You can anticipate addressing grief in your social work practice and, therefore, should develop an understanding of the grieving process.

Models of grieving may identify stages through which an individual progresses in response to the death of a loved one; however, these stages do not necessarily occur in lockstep order. People who experience these stages may do so in different order or revisit stages in a circular fashion. Understanding the various ways individuals cope with grief helps you to anticipate their responses and to assist them in managing their grief. Select one model of grieving to address in this assignment.

Addressing the needs of grieving family members can diminish your personal emotional, mental, and physical resources. In addition to developing strategies to assist grieving individuals in crisis, you must develop strategies that support self-care.

In this Assignment, you apply a grieving model to work with families in a hospice environment and suggest strategies for self-care.

Submit a 2- to 4-page paper in which you:

Explain how you, as a social worker, might apply the grieving model you selected to your work with families in a hospice environment.
Explain why you selected to use the grieving model you selected versus other models of grief.
Identify components of the grieving model that you think might be difficult to apply to your social work practice. Explain why you anticipate these challenges.
Identify strategies you might use for your own self care as a social worker dealing with grief counseling. Explain why these strategies might be effective.