Read the scenario below and complete the tasks that follow.
Scenario
You just accepted a role as medical administrator at a podiatrist medical office. There are many responsibilities associated with this position including managing the office, patient registration, insurance verification/referrals, and scheduling following up appointments. As you navigate through your first day at work, the waiting room is full and a patient with a severe foot infection is seeking treatment without an appointment. As part of your new position and responsibilities, you will be required to review, assess, and participate in all medical administrative duties that will support this patient.
As the new medical administrator, you have will complete an encounter form of the new patient with a severe foot infection.
Identify and summarize the steps for registering this patient by completing the encounter form as the patient and the registration form as the medical administrator, which includes verification of the patient insurance. HIPAA privacy rule should be adhered when registering the patient.

In order to successfully complete the Outpatient Encounter Form and the Patient Registration Form below, please use the information contained in the following document:
Patient and Outpatient Information
- Patient Welcome/Managing Wait Time
- In one page summarize how to greet the patient and manage the waiting room
- Include a brief outline describing how to verify the patient’s insurance
- Outpatient Encounter Form
- Complete this form as the medical administrator: Outpatient Encounter Form
- Patient Registration Form
- Complete this form as the patient: Patient Registration Form
- Apply HIPAA rules when documenting patient information
- Outline the five steps under the HIPAA privacy rule to ensure patient information is protected while registering the patient. The summary should follow the “Guidelines for Ensuring” patient privacy isn’t breached in the reception areaOutpatient Encounter Form
Patient Information |
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Billing Information |
|
Visit Information |
|
Patient ID number |
|
Primary |
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Visit date |
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Patient name |
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Primary ID number |
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Visit number |
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Address |
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Primary group number |
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Rendering physician |
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City/State |
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Secondary |
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Referring physician |
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Social Security number |
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Secondary ID number |
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Reason for visit |
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Phone number |
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Secondary group no. |
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|
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Date of birth |
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Cash/credit card |
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|
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Age |
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Other billing |
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|
|
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E/M Modifiers |
Procedure Modifiers |
Other Modifiers |
24 — Unrelated E/M service during postop. |
22 — Unusual, excessive procedure |
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25 — Significant, separately identifiable E/M |
50 — Bilateral procedure |
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57 — Decision for surgery |
51 — Multiple surgical procedures in same day |
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52 — Reduced/incomplete procedure |
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55 — Postop. management only |
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59 — Distinct multiple procedures |
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CATEGORY |
CODE |
MOD |
FEE |
CATEGORY |
CODE |
MOD |
FEE |
Office Visit — New Patient |
|
|
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Wound Care |
|
|
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Minimal office visit |
99201 |
|
|
Debride partial thick burn |
11040 |
|
|
20 minutes |
99202 |
|
|
Debride full thickness burn |
11041 |
|
|
30 minutes |
99203 |
|
|
Debride wound, not a burn |
11000 |
|
|
45 minutes |
99204 |
|
|
Unna boot application |
29580 |
|
|
60 minutes |
99205 |
|
|
Unna boot removal |
29700 |
|
|
Other |
|
|
|
Other |
|
|
|
Office Visit — Established |
|
|
|
Supplies |
|
|
|
Minimal office visit |
99211 |
|
|
Ace bandage, 2” |
A6448 |
|
|
10 minutes |
99212 |
|
|
Ace bandage, 3″-4” |
A6449 |
|
|
15 minutes |
99213 |
|
|
Ace bandage, 6” |
A6450 |
|
|
25 minutes |
99214 |
|
|
Cast, fiberglass |
A4590 |
|
|
40 minutes |
99215 |
|
|
Coban wrap |
A6454 |
|
|
Other |
|
|
|
Foley catheter |
A4338 |
|
|
General Procedures |
|
|
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Immobilizer |
L3670 |
|
|
Anascopy |
46600 |
|
|
Kerlix roll |
A6220 |
|
|
Audiometry |
92551 |
|
|
Oxygen mask/cannula |
A4620 |
|
|
Breast aspiration |
19000 |
|
|
Sleeve, elbow |
E0191 |
|
|
Cerumen removal |
69210 |
|
|
Sling |
A4565 |
|
|
Circumcision |
54150 |
|
|
Splint, ready-made |
A4570 |
|
|
DDST |
96110 |
|
|
Splint, wrist |
S8451 |
|
|
Flex sigmoidoscopy |
45330 |
|
|
Sterile packing |
A6407 |
|
|
Flex sig. w/ biopsy |
45331 |
|
|
Surgical tray |
A4550 |
|
|
Foreign body removal—foot |
28190 |
|
|
Other |
|
|
|
Nail removal |
11730 |
|
|
OB Care |
|
|
|
Nail removal/phenol |
11750 |
|
|
Routine OB care |
59400 |
|
|
Trigger point injection |
20552 |
|
|
OB call |
59422 |
|
|
Tympanometry |
92567 |
|
|
Ante partum 4–6 visits |
59425 |
|
|
Visual acuity |
99173 |
|
|
Ante partum 7 or more visits |
59426 |
|
|
Other |
|
|
|
Other |
|
|
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Other Visit Information: Fees:
Lab Work to Order: Total Charges: $
Referral to: Copay Received: $
Provider Signature: Other Payment: $
Next Appointment: Total Due: $
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