Healthy Conflict Resolution

Critical Thinking 
Healthy Conflict Resolution 
First read Case Study 14-7, Healthy Conflict Resolution, on page 322 of Organizational Behavior in Health Care.
Write a paper that addresses the following questions:

What is the conflict?
What is the basis/cause of this conflict?
If you were the manager in this case, how would resolve the situation?

Your well-written paper should meet the following requirements:

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Be 4-6 pages in length, not including the required cover and reference pages
APA writing guidelines Formatted 
Provide support for your statements with in-text citations from a minimum of three scholarly articles from peer-reviewed journal articles.

the case study is attached and example in word file