COMM 1034 – Professional Correspondence Assignment (20%) Due WEEK 4 – Sept.28 (b

COMM 1034 – Professional Correspondence Assignment (20%)
Due WEEK 4 – Sept.28 (by 11:59:59pm). Submit on Blackboard
Please note: late assignments are subject to a 10% per day late penalty (up to one week,
after which assignments will not be graded). Please see the missed assignment policy.
Academic Policy violations (i.e. plagiarism) will be awarded a grade of zero.
Instructions:
The purpose of this assignment is to evaluate your ability to understand your audience and
purpose, as well as select the right approach. Working individually, you will write two concise,
appropriate emails. You will be evaluated on your tone, content, format, and writing skills.
You will submit this assignment through Blackboard. If you have any questions about submitting
assignments through Blackboard, please ask for help.
Situation:
As a manager in your department, you have organized an important conference in Toronto that
will be attended by film industry professionals from across North America. As a gesture, you have
invited and paid for five department interns to attend the conference.
However, a few weeks before the conference, you noticed at a department luncheon that several
of your interns were acting inappropriately. Specifically, some were holding a loud conversation
that included lewd, unprofessional jokes about several co-workers. You also noticed that their
clothing is consistently sloppy, and at lunch one day, you saw one intern lift his bowl to his lips to
slurp his soup while another belched loudly and laughed.
You have become increasingly concerned that your interns will act inappropriately at the
conference events and will damage your reputation.
Thus, you’ve decided to organize an etiquette workshop for your entire department to not only
improve the interns’ behaviour in the workplace, but also to ensure your entire department is
prepared for acting professionally at the conference.
You did some research and discovered a company called Decorum Business Training. Decorum
runs workshops on a variety of areas pertaining to business etiquette, including everything from
dress to elocution.
You need to write two emails: one to Decorum’s business contact, Lucinda Leplastrier, to
inquire about arranging a workshop for your department; you also need to send a second email
to your department making them aware of the upcoming workshop.
Step One: Plan
In your department, discuss what the content of your e-mails should include.
For the first email, what kind of specific questions will you need to ask Lucinda Leplastrier? What
kind of information will she need to provide? What tone should you use in your email?
For the second email, what will your employees need to know about the etiquette workshops?
What kind of information do you need to provide for them? What information should you
exclude? What tone should you use?
Step Two: Write
Email One: Write an email to Lucinda Leplastrier asking specific questions about Decorum’s
services. Be sure to provide information that will allow her to understand your department’s
needs. Remember to choose your questions carefully; phrase your questions to be as specific as
possible to help ensure you receive all the information you require. Invent details as necessary.
Email Two: Based on your correspondence, Lucinda Leplastrier has designed a workshop for
teaching workplace etiquette to your department. She’ll be leading the workshop on a date prior
to the conference. Now, you need to email your department and let them know about the
upcoming workshop. Be sure to be specific when you provide them with all the information
they’ll need to attend. Invent details as necessary.
Use Microsoft Word to type your assignment (just format the page it as if it were an email).

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Due WEEK 4 – Sept.28 (b appeared first on homework handlers.