CUSTOMER SERVICE MANAGEMENT

The Doctor
Starring William Hurt, 123 minutes
He was a doctor who thought he knew it all
until he became a patient

After viewing the movie, consider the following types of questions and write up your thoughts and key lessons in any format you want.

5ENG

write paper of approximately 3900 words ( the references not include )

relate academic concepts, theories and professional practice to the way organisations operate, in a critical and informed way, and with reference to key texts, articles and other publications and by using organisational examples for illustration.

All reference sources should be acknowledged correctly, and a bibliography provided where appropriate (these should be excluded from the word count).

3025dq6 main post

As you have read, pain perception is extremely complex. For example, Walch and colleagues (2005) randomly assigned hospital patients to either bright or dim hospital rooms after back surgery. They found that patients in the brighter rooms used 22% less pain analgesic medication per hour than those that were staying in the dimmer rooms. Thus, exposure to natural sunlight appeared to affect pain tolerance!

For this discussion, please give an example of how pain is more than a simple sense. Describe how another variables affects pain perception. Examples of other variables might include the weather, stress, trauma history, hospital window view, insomnia, etc. Share a primary source (research study) and discuss its findings with the class.

Walch, J.M., Rabin, B.S., Day, R., Williams, J.N., Choi, K., & Kang, J.D. (2005). The effect of sunlight on postoperative analgesic medication use: A prospective study of patients undergoing spinal surgery. Psychosomatic Medicine, 67, 156-163.

Antigone

In regard to Antigone – the play.

Describe the character and motivation of Antigone vs. Ismene and Creon vs Haemon.  How are their characters revealed? What is disclosed through their interactions and confrontations? What does Creon reveal about his opinions of women? What does Antigone reveal about her feelings on family and religion.
In the end, what does the reader think/feel about Creon?  Is Creon a tragic figure? Do you feel sympathy for him at the end as someone who initially tried to do good yet was overwhelmed by circumstance, or do you believe that he is a bullying, misogynistic control-freak who gets what he deserves? Does he represent the human need for an orderly, stable society? On the other hand do you think Antigone was justified in her opposition of Creons orders? Why/ Why not?