Euro Disneyland

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In the Euro Disneyland case study, many of the issues Disney had from the start related to cultural differences between the United States and France. Using the Business Problem Solving Model outlined this week in the course content and video, how would you make the following decisions?

  1. Discover-Identify the problem: What were the main issues described in the case that were problematic?
  2. Investigate-Gather information to define the problem: In managing Euro Disney operations, what were some of the mistakes Disney made?
  3. Brainstorm-Produce Alternatives: How could Disney have resolved these mistakes?
  4. Implement-Put the best solution into effect: Of your alternatives, which one do you think would work out best? Why?
  5. Review-Assess the effects of the solution: Based on Disney’s experience, what are the lessons the company should have learned about how to deal with diversity? Describe each.

Sample Solution

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Monroe’s Motivated Sequence

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Scenario 1: Imagine that you have been invited to an upper-level management meeting at the company that you work for (currently or one you hope to work for). You are going to deliver a persuasive speech to persuade the management team to either change a policy or add a specific resource to their company budget.
or
Scenario 2: Imagine that you have been invited to deliver a speech at a town hall meeting. You are going to deliver a persuasive speech to persuade citizens in your community to vote yes toward the allocation of city funds towards a project or cause that you believe will benefit all members of your community.

Sample Solution

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Bacon’s rebellion

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Write a 500-word MLA-style essay that answers the following question: What did King Phillip’s War, Bacon’s Rebellion, and the Salem Witch Trials have in common? In what ways did they represent a widespread crisis in British North America in the late seventeenth century?

Sample Solution

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Applying a model

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Burke discusses three key models: Weisbord (see figure 9.2) and identifies questions for each box of the model; Nadler-Tushman (see figure 9.3); and Tichy’s TPC framework (see figure 9.4). Pick one model and explain how it would have applied to one of the cases mentioned in any of our readings.

Easier said than done?
What would you say would be the biggest challenge in implementing the Burke-Litman model in an organization?

Culture change
What might the Tichy’s TPC Framework or the Nadler-Tushman Congruence Model have suggested to help with the culture change at British Airways?

Sample Solution

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