Course Name

Student’s Name

Instructor’s Name:

Date:

Introduction

As media have become a primary source for public information , media credibility has received increased scrutiny, with the majority of online information results are compared to television and newspaper Gaziano & McGrath(1986). In this postmodern world many are exposed to a bunch of information which might and may not be reliable as more credible sources become harder to distinguish from less credible sources Andie(1997). There are many ways in which one will be able to distinguish between credible and unreliable information. There many factors to check in before concluding if an information is credible this includes checking if the information has got an author this is so because when an article is authored obviously there is a little credibility although this is not the basis for credibility since the author might not be qualified. Other factors  to consider include publisher, accuracy and objective, timeliness, footnotes and bibliographies and sponsorship. Therefore by going through any online information in a website one should ensure the following factors are present so that to prove the credibility of the information provided in that website. This paper will therefore try to look at how credible an online information source is and some of the factors to look at in ensuring the information provided is credible.

Credibility of Online Information

It can be challenging to exactly know if the information one is exposed to is credible but there are factors that one can look at to ensure the credibility of an information. Nowadays traditional new provides age subjected to some regulations that ensure they present information that is credible but with the internet’s free and unregulated information providers of these platforms have created a dire situation to those who seek and trust the internet as source of information. This are the few tips that one should have look at when checking for information in a website.

One should ensure that a website provides the author of the information. The fact that the author is willing to back up the information indicates that the information is credible. Not only should one check the name of the author but also one should be able to check for the credentials , this should be done by running a number of research on the name of the author in order to identify his credentials , this include occupation, years of experience, position or education. This credentials if provided on the website are much easier but if they are not provided on that particular website then one should make an effort of ensuring that he/she finds them. One should also research and find out if the author is qualified to write about that particular topic, by looking at his/her credentials one will find out the area of specialization and through this one can see this. There are many factors that the author can look at in the author to ensure credibility, this include a link to a homepage should be provided and contact information for example email address.

The other consideration that one will look at when looking at the credibility of an online information is the date or timeline. The date of any information is very crucial. This is so because when the date is provided the website gives the readers the opportunity to make decisions about whether that particular information is recent enough to fulfill their purposes. One should be very careful when the page was created and its recent updates, there should be an indication concerning the last time the website was updated. If for instance an article cites a study done  10 years ago, it brings into question the reliability of the information. Outdated information and broken links will indicate that the page is not well maintained and therefore the information might be false.

The other important factor to check is the domain of the website. In determining the credibility of the website one will try to look at the purpose of the website which can be learned from the ending of the site’s address since every website usually ends with Top Level Domain for example, meandyou.com, the .com enables one to realize that it is a commercial website. This can therefore be used by any business person or any other entity. Most of the business sites usually have the websites I order to market their products and therefore when one is visiting the websites one should be able to look at the biasness of the information provided since they are eager for anybody who visits their website to have some interests of their products and services. Also a domain that ends with, .eddo, is an educational website and therefore in these websites one should ensure that citations are provided in any writing to ensure credibility.

One should also look at the purpose of the website, that is the information provided in the website a fact, try digging deeper to find out if the opinions provided by the writer are based on facts. One should also ask him/herself if the author’s point of view is objective and impartial, meaning that the information provided should not be subject to biasness for example if the website is providing information about the government the information should be displayed in such a way that it looks like it is criticizing the government but should provide facts about the government. There are many other factors that one should check when investigating the credibility of the information among them is the accuracy of the information provided, that is are the sources provided factual, can one verify any of the information provided and is the information free from grammatical and typing errors.

The purpose of the information should also be clear Georgetown University Library (2017). The purpose of the information should be clear is it to teach, is to explain or enlighten or sell a product. When one is capable of knowing the reason behind a page’s creation then one will be able to judge its contents.

Researching the Credibility of Information

Dr. David M. Jacobs, historian

The above links have got very different URL ending with different domain. The first link is Wikipedia which ends with .org. The link might provide concrete information about David M Jacobs. The other link is the Amazon and ends with .com. This domain indicates that website is provided for commercial purposes. To my assumptions this website might be biased. This is so because business websites that are trying to sell products will do everything in order to capture the interests of potential customers and therefore in ensuring that they capture the interest of potential customers they will try to provide information that will show their products are the best. There are also links that end with the domain.org meaning that they belong to organizations.

From the above links there are sources which are completely unfamiliar for is Greg Sandow which aims at reviewing David Jacob’s book the “the threat”. This source has a domain of .com. Reviewing is for educative purposes and therefore this means that it is for educative purpose or rather enlighten and the domain should be .eddo. Though the source is unfamiliar but it provides basis for knowing if the information provided is credible. This is so because it provides the name of the author.

Wikipedia provides informational background of David Michael Jacobs as a retired Associate Professor of History at Temple University. The site has provided an extensive information concerning Jacobs including his career, multiple occupations such as ufology and also criticism of his work. The website seems to meet the requirements of a credible information source like the purpose, the purpose of the information here is to  enlighten one about Jacobs. Ranging from his early life to his achievements. Wikipedia has got a series of sources that are credible too and one can clearly use the information. The problem with the information provided is that it does not have a specific author. It is clear from the domain provided that the site is an organization since it ends with .org but on the other hand there are many organizations that provide the name and the contact of the  user. Therefore this questions the credibility of the information, this is so because without the name of the author then it means that the information provided might be written by even a student, for example Donald (1998), carried out a deep evaluation on medically oriented internet sites, MEDLINE and Grateful Med and there were more than 70million searches that occurred in these websites.

According to his research where he used questioners to get  who responded to the questions of the about that 30% of the respondent were either students or from the general public and this therefore raises the red flag on why the information provided on Wikipedia lacks an author whom they sponsor.

Let us now compare other websites that provide information about Jacobs and see if they are more credible as compared to Wikipedia. The Amazon website provides information about Jacobs but it has got a domain ending with.com and therefore thus means that the website is based on commercial purposes. One think about the website is that is provides a clear description of the products on the website. The website also provides  information about the publisher which is very credible. Amazon is an American electronic commerce but it started as a book store but later on diversified to sell electronics. Amazon has got various retail websites for the United States, United Kingdom and Ireland, France, Canada, Germany, Italy, China and Japan among others and from the domain of the URL provided it is clear that the website is meant for business purposes and clearly in the website the books of Jacob’s are being advertised. Therefore this shows that the website providing the information about Jacob’s books is very true since the company is well known in most countries. The other thing that makes the information provided in the website more credible is due to the fact that the website provides contact information at the end. This is very useful since one is able to trace the original location of the website and acquire specific information for clarification. The website aims at marketing the products, mainly the books written by Jacobs and there is one thing is for sure there is no biasness in the way the books are marketed. There are many websites that seem to very bias when marketing their books but on the other hand this specific website gives information based on what customers who had already bought the book had to say about the book. Therefore the website seems to be very impartial. The screenshot below gives the contact information of the Amazon source.

There is this one source that seems unfamiliar to me but on the other hand the source provides the name of the author who is Greg Sandow. Greg Sandow is an American music and critic and a graduate from Harvard University. Therefore in writing the review of the book written by David Jacobs Greg qualifies to be a critic as he as a degree of the same from Harvard University. Therefore this means that the source is credible although it lacked contact information and citations.

Dr. Joe Nickell

The above are the links which pop out when searching for Joe Nickell. The second link with the URL www.joenickell.com/ seems to unfamiliar. Most of the links provided ends with the domain ,.org meaning that the websites are mainly owned by organizations. From the look of things there are sources that appear to reliable for example the second  link seems to present a reliable source. In this second source it seems like it is Nickell himself who is trying to explain himself. To prove that it is the official website of Nickell there is a patent right provided at the end of the article indicating Nickell’s name. The information appears to very credible since it has got an outright purpose this is providing enlighten about Nickell and his prowess when it comes to security matters or dealing with criminals. The information provided clearly lists the target audience which is the general public. Nickell’s here provides how is capable of dealing with crime activities and preventing them from happening. The source has got objectives, to make any visitor understand who Nickell is and what he does. The most important think about the website that makes it credible enough is due to the fact that there are contacts provided and the name of the author himself is provided. Te content is also very appropriate as it shows how exactly Nickell carries on his investigative activities. To support the credibility of the website is the fact that there is an in depth understanding of the related issues that shows the author’s familiarity with the subject. Below is the screenshot of the website.

There are other sources that try to provide information about Nickell which to whose credibility is good. This is the mail online company in the UK. The first thing about the source that makes it credible is that it has got a timeline or the date which is very important. The date is very recent which implies that the information provided is reliable and not outdated. The website also provides contact information at the end which is something good. Mail Online which appears to have the authority of the article is a renown company based in the United Kingdom and therefore there is no doubt that the credibility of the information provided is not questionable. The information presents facts and one can easily verify the information in independent sources and it is also free from grammatical , spelling and typographical errors. The website has got almost all the factors that are required to enhance the credibility of the information. This ranges from the author, the date published, the purpose of the article which is very clear and finally is the contacts available.

Wikipedia is the website whereby the credibility of the information is questionable. The website provides a really good and extensive research concerning Nickell. The purpose is very correct since there is very extensive history about Nickel. In the website it might appear that almost all the requirements for a website are met , since even the citations are very credible. The only problem with the website is that there is nobody to stand behind the information and defend it in case of anything. Therefore a website without an author is not qualified to provide credible information despite the fact that it meets all other requirements that are needed for a website to be credible. When it comes to timeline the website is very keen since it updates the contents provided therefore meaning that the reliability  of the information is not questionable since it means that information provided is current which suits the needs of the user and also conversant with current events.

Conclusion

From the above essay it is evident that there are  some websites which provide credible information and there are others whose credibility is questionable. There are others which are more credible while others are less credible. There are a number of factors which should be  considered when checking the credibility of any website and this includes the author, that is it is important to know the person behind the writing and if he/she is qualified in the specific area he/she is writing about. The other thing to consider in a website is the purpose, that is the motive behind the writing and if really the opinions presented are factual. There are also many other factors to check which includes the domain, the domain gives one a hint on what he/she is going to get in that particular website, for example a website with the domain .com, means the website is meant for commercial purposes, a domain with .eddo means the information provided is based on education. The other factors that one should also consider include the timeline, objective and impartiality. From the above essay, the identification of credible websites has been based on these factors, this is there are  websites such as Wikipedia which has almost all the qualities that are required for the website to be credible but it lacks a concrete information about the author of the articles provided. Therefore for any website to be  credible and proves that the information provided is true is should be capable of providing all the qualities discussed in the paper and the author and when providing the author I t should not just be a name but a  qualified personnel.

Work cited

Andie, T.1997. Why web warriors might worry. Columbia journalism Review, 36(2), 35-39.

Gaziano, C, & Mc Grath, k.1986. Measuring the concept of credibilility.journalism quarterly, 

Donald, a, Lindenberg, B, & Humphreys, L.1998.Medicine and health on the Internet: The  good, the bad, and the ugly, journal of American Medical Association.

Georgetown University Library (2017).Evaluating Internet Sources.

 

Case Study: Calveta Dining Service

After reading the case, describe the major problems or challenges that Calveta is facing. What information within the case led you to these conclusions?

Calveta is facing both internal challenges and external threats as it endeavors to maintain its culture, customer loyalty, their reputation of quality food service, cost–control model, grow its revenue, and venture into other segments. For instance, Frank ,the chief executive officer , had struggled for two years to come up with perfect strategy that could help double the company’s revenue in five years while keeping the company’s culture and reputation for quality food service .But all was unfruitful .He considered extending their business beyond the senior living facilities(SLF) segment , particularly, into the hospital segment , which had been dominated by the several wealthy competitors and even expressed fears that many hospitals would be closed down after the 2008-2009 recession. Also, he was torn between the option of Calveta venturing into education, and acquisition of Facility Service Solution (FSS).

Worth noting, Calveta frequently rotated its employees from one account to another and elevated successful food service directors into regional or corporate management .Though, Calveta had higher retention rate than its competitors, 40% more, its lost contracts were typically because of frequent changes of management at the SLF. For example, one of the Calveta’s signature accounts in New Jersey defected to another service provider because it was dissatisfied with quality of food and service that resulted from such management changes. Seaside Common Senior Living Center put across that in every new manager’s break-in period , quality slipped – the service was less efficient and new managers we not sure of what they doing and assures to shift to another service provider if their account manager is changed. Frank was puzzled by the fact that the vice president of account management had not effectively dealt with such kind of attritions or defections, which had worsened over the years.

In addition, considering Calveta’s aggressive growth, it may be difficult to maintain its culture. In fact, the communication from top to down has become difficult due Calveta’s organizational structure and the fast spread or growth of the company. Jenifer, the chief operating officer, proposes that it is better to maintain the company’s culture than spread rapidly.

On the side of the external threats, Calveta faces high competition from large companies. In particular, Calveta has only a total revenue of $2.0 billion and 10% of the market share .Large competitors have a bigger market and more than five times Calveta’s total revenue. Culinair, Robertson, and Pinehurst have total revenues of $22.00 billion, $20.4 billion and $13,1 billion respectively. In fact, these service provider in the food market have the financial ability to implement business strategies and to venture into many segments. Calveta does not have the financial strength to effectively compete in the industry by venturing into many segments and rapidly gain a bigger market share.

The case discusses “Antonio’s Way” at great length. How could Calveta use these values to help them improve their staffing, training, and development of their human resources?

Calveta can maintain its aggressive growth as well as preserve the core values to help them improve their staffing, training, and development of their human resources. Firstly, they should implement the new organizational structure .Frank should gather more insights and inputs by rigorously discussing with the top management .He should improve the structure he outlined. Emphasize should laid on how to best enhance communication as soon as possible. The company should evaluate its internal communications. Calveta should adopt briefing system and therefore, information would be relayed through the ranks of the organization.

On the side of human resource policies, there is need to curb the frequent changes of the account managers that are assigned to signature accounts. Though, Calveta view a promotion as moving to a larger account, the company should, however, commence linking performance to pay rise instead of account size. In this regard, facilities should maintain same employees and as a result the retention rate will increase.

Does Calveta’s approach to operations provide them a sustainable competitive advantage?

Yes. Calveta is fourth ranked in the SLF food market .It has only 10% of the market share and a total revenue of $2 billion .The large competitors are Culinair (with total revenue of $22.00 billion),Robertson(with revenue of $20.4 billion), and Pinehurst( with revenue of $13,1 billion).In 2008,Calveta had posted a revenue growth of 52 % in the last three years which was greatly above the industry above .Notably , the company has very low customer attrition rate or very few lost contracts .In addition , it has no debt since its operations are financed by its own cash flows. The combination of these aspects of Calveta’s operating approach provides a sustainable competitive advantage. Calveta’s culture and values offer competitive advantage as the company can venture into new market and face the high competition from its large and global competitors,

Reference

Heskett J. & Girardi R. (2001). Calveta Dining Services, Inc: A Recipe for Growth? Retrieved from:https://services.hbsp.harvard.edu/services/proxy/content/49466263/49466289/b98edb36b321c1155f475506979d8eb9

Course Name

Student’s Name

Instructor’s Name:

Date:

Introduction

As media have become a primary source for public information , media credibility has received increased scrutiny, with the majority of online information results are compared to television and newspaper Gaziano & McGrath(1986). In this postmodern world many are exposed to a bunch of information which might and may not be reliable as more credible sources become harder to distinguish from less credible sources Andie(1997). There are many ways in which one will be able to distinguish between credible and unreliable information. There many factors to check in before concluding if an information is credible this includes checking if the information has got an author this is so because when an article is authored obviously there is a little credibility although this is not the basis for credibility since the author might not be qualified. Other factors  to consider include publisher, accuracy and objective, timeliness, footnotes and bibliographies and sponsorship. Therefore by going through any online information in a website one should ensure the following factors are present so that to prove the credibility of the information provided in that website. This paper will therefore try to look at how credible an online information source is and some of the factors to look at in ensuring the information provided is credible.

Credibility of Online Information

It can be challenging to exactly know if the information one is exposed to is credible but there are factors that one can look at to ensure the credibility of an information. Nowadays traditional new provides age subjected to some regulations that ensure they present information that is credible but with the internet’s free and unregulated information providers of these platforms have created a dire situation to those who seek and trust the internet as source of information. This are the few tips that one should have look at when checking for information in a website.

One should ensure that a website provides the author of the information. The fact that the author is willing to back up the information indicates that the information is credible. Not only should one check the name of the author but also one should be able to check for the credentials , this should be done by running a number of research on the name of the author in order to identify his credentials , this include occupation, years of experience, position or education. This credentials if provided on the website are much easier but if they are not provided on that particular website then one should make an effort of ensuring that he/she finds them. One should also research and find out if the author is qualified to write about that particular topic, by looking at his/her credentials one will find out the area of specialization and through this one can see this. There are many factors that the author can look at in the author to ensure credibility, this include a link to a homepage should be provided and contact information for example email address.

The other consideration that one will look at when looking at the credibility of an online information is the date or timeline. The date of any information is very crucial. This is so because when the date is provided the website gives the readers the opportunity to make decisions about whether that particular information is recent enough to fulfill their purposes. One should be very careful when the page was created and its recent updates, there should be an indication concerning the last time the website was updated. If for instance an article cites a study done  10 years ago, it brings into question the reliability of the information. Outdated information and broken links will indicate that the page is not well maintained and therefore the information might be false.

The other important factor to check is the domain of the website. In determining the credibility of the website one will try to look at the purpose of the website which can be learned from the ending of the site’s address since every website usually ends with Top Level Domain for example, meandyou.com, the .com enables one to realize that it is a commercial website. This can therefore be used by any business person or any other entity. Most of the business sites usually have the websites I order to market their products and therefore when one is visiting the websites one should be able to look at the biasness of the information provided since they are eager for anybody who visits their website to have some interests of their products and services. Also a domain that ends with, .eddo, is an educational website and therefore in these websites one should ensure that citations are provided in any writing to ensure credibility.

One should also look at the purpose of the website, that is the information provided in the website a fact, try digging deeper to find out if the opinions provided by the writer are based on facts. One should also ask him/herself if the author’s point of view is objective and impartial, meaning that the information provided should not be subject to biasness for example if the website is providing information about the government the information should be displayed in such a way that it looks like it is criticizing the government but should provide facts about the government. There are many other factors that one should check when investigating the credibility of the information among them is the accuracy of the information provided, that is are the sources provided factual, can one verify any of the information provided and is the information free from grammatical and typing errors.

The purpose of the information should also be clear Georgetown University Library (2017). The purpose of the information should be clear is it to teach, is to explain or enlighten or sell a product. When one is capable of knowing the reason behind a page’s creation then one will be able to judge its contents.

Researching the Credibility of Information

Dr. David M. Jacobs, historian

The above links have got very different URL ending with different domain. The first link is Wikipedia which ends with .org. The link might provide concrete information about David M Jacobs. The other link is the Amazon and ends with .com. This domain indicates that website is provided for commercial purposes. To my assumptions this website might be biased. This is so because business websites that are trying to sell products will do everything in order to capture the interests of potential customers and therefore in ensuring that they capture the interest of potential customers they will try to provide information that will show their products are the best. There are also links that end with the domain.org meaning that they belong to organizations.

From the above links there are sources which are completely unfamiliar for is Greg Sandow which aims at reviewing David Jacob’s book the “the threat”. This source has a domain of .com. Reviewing is for educative purposes and therefore this means that it is for educative purpose or rather enlighten and the domain should be .eddo. Though the source is unfamiliar but it provides basis for knowing if the information provided is credible. This is so because it provides the name of the author.

Wikipedia provides informational background of David Michael Jacobs as a retired Associate Professor of History at Temple University. The site has provided an extensive information concerning Jacobs including his career, multiple occupations such as ufology and also criticism of his work. The website seems to meet the requirements of a credible information source like the purpose, the purpose of the information here is to  enlighten one about Jacobs. Ranging from his early life to his achievements. Wikipedia has got a series of sources that are credible too and one can clearly use the information. The problem with the information provided is that it does not have a specific author. It is clear from the domain provided that the site is an organization since it ends with .org but on the other hand there are many organizations that provide the name and the contact of the  user. Therefore this questions the credibility of the information, this is so because without the name of the author then it means that the information provided might be written by even a student, for example Donald (1998), carried out a deep evaluation on medically oriented internet sites, MEDLINE and Grateful Med and there were more than 70million searches that occurred in these websites.

According to his research where he used questioners to get  who responded to the questions of the about that 30% of the respondent were either students or from the general public and this therefore raises the red flag on why the information provided on Wikipedia lacks an author whom they sponsor.

Let us now compare other websites that provide information about Jacobs and see if they are more credible as compared to Wikipedia. The Amazon website provides information about Jacobs but it has got a domain ending with.com and therefore thus means that the website is based on commercial purposes. One think about the website is that is provides a clear description of the products on the website. The website also provides  information about the publisher which is very credible. Amazon is an American electronic commerce but it started as a book store but later on diversified to sell electronics. Amazon has got various retail websites for the United States, United Kingdom and Ireland, France, Canada, Germany, Italy, China and Japan among others and from the domain of the URL provided it is clear that the website is meant for business purposes and clearly in the website the books of Jacob’s are being advertised. Therefore this shows that the website providing the information about Jacob’s books is very true since the company is well known in most countries. The other thing that makes the information provided in the website more credible is due to the fact that the website provides contact information at the end. This is very useful since one is able to trace the original location of the website and acquire specific information for clarification. The website aims at marketing the products, mainly the books written by Jacobs and there is one thing is for sure there is no biasness in the way the books are marketed. There are many websites that seem to very bias when marketing their books but on the other hand this specific website gives information based on what customers who had already bought the book had to say about the book. Therefore the website seems to be very impartial. The screenshot below gives the contact information of the Amazon source.

There is this one source that seems unfamiliar to me but on the other hand the source provides the name of the author who is Greg Sandow. Greg Sandow is an American music and critic and a graduate from Harvard University. Therefore in writing the review of the book written by David Jacobs Greg qualifies to be a critic as he as a degree of the same from Harvard University. Therefore this means that the source is credible although it lacked contact information and citations.

Dr. Joe Nickell

The above are the links which pop out when searching for Joe Nickell. The second link with the URL www.joenickell.com/ seems to unfamiliar. Most of the links provided ends with the domain ,.org meaning that the websites are mainly owned by organizations. From the look of things there are sources that appear to reliable for example the second  link seems to present a reliable source. In this second source it seems like it is Nickell himself who is trying to explain himself. To prove that it is the official website of Nickell there is a patent right provided at the end of the article indicating Nickell’s name. The information appears to very credible since it has got an outright purpose this is providing enlighten about Nickell and his prowess when it comes to security matters or dealing with criminals. The information provided clearly lists the target audience which is the general public. Nickell’s here provides how is capable of dealing with crime activities and preventing them from happening. The source has got objectives, to make any visitor understand who Nickell is and what he does. The most important think about the website that makes it credible enough is due to the fact that there are contacts provided and the name of the author himself is provided. Te content is also very appropriate as it shows how exactly Nickell carries on his investigative activities. To support the credibility of the website is the fact that there is an in depth understanding of the related issues that shows the author’s familiarity with the subject. Below is the screenshot of the website.

There are other sources that try to provide information about Nickell which to whose credibility is good. This is the mail online company in the UK. The first thing about the source that makes it credible is that it has got a timeline or the date which is very important. The date is very recent which implies that the information provided is reliable and not outdated. The website also provides contact information at the end which is something good. Mail Online which appears to have the authority of the article is a renown company based in the United Kingdom and therefore there is no doubt that the credibility of the information provided is not questionable. The information presents facts and one can easily verify the information in independent sources and it is also free from grammatical , spelling and typographical errors. The website has got almost all the factors that are required to enhance the credibility of the information. This ranges from the author, the date published, the purpose of the article which is very clear and finally is the contacts available.

Wikipedia is the website whereby the credibility of the information is questionable. The website provides a really good and extensive research concerning Nickell. The purpose is very correct since there is very extensive history about Nickel. In the website it might appear that almost all the requirements for a website are met , since even the citations are very credible. The only problem with the website is that there is nobody to stand behind the information and defend it in case of anything. Therefore a website without an author is not qualified to provide credible information despite the fact that it meets all other requirements that are needed for a website to be credible. When it comes to timeline the website is very keen since it updates the contents provided therefore meaning that the reliability  of the information is not questionable since it means that information provided is current which suits the needs of the user and also conversant with current events.

Conclusion

From the above essay it is evident that there are  some websites which provide credible information and there are others whose credibility is questionable. There are others which are more credible while others are less credible. There are a number of factors which should be  considered when checking the credibility of any website and this includes the author, that is it is important to know the person behind the writing and if he/she is qualified in the specific area he/she is writing about. The other thing to consider in a website is the purpose, that is the motive behind the writing and if really the opinions presented are factual. There are also many other factors to check which includes the domain, the domain gives one a hint on what he/she is going to get in that particular website, for example a website with the domain .com, means the website is meant for commercial purposes, a domain with .eddo means the information provided is based on education. The other factors that one should also consider include the timeline, objective and impartiality. From the above essay, the identification of credible websites has been based on these factors, this is there are  websites such as Wikipedia which has almost all the qualities that are required for the website to be credible but it lacks a concrete information about the author of the articles provided. Therefore for any website to be  credible and proves that the information provided is true is should be capable of providing all the qualities discussed in the paper and the author and when providing the author I t should not just be a name but a  qualified personnel.

Work cited

Andie, T.1997. Why web warriors might worry. Columbia journalism Review, 36(2), 35-39.

Gaziano, C, & Mc Grath, k.1986. Measuring the concept of credibilility.journalism quarterly, 

Donald, a, Lindenberg, B, & Humphreys, L.1998.Medicine and health on the Internet: The  good, the bad, and the ugly, journal of American Medical Association.

Georgetown University Library (2017).Evaluating Internet Sources.

 

Case Study: Calveta Dining Service

After reading the case, describe the major problems or challenges that Calveta is facing. What information within the case led you to these conclusions?

Calveta is facing both internal challenges and external threats as it endeavors to maintain its culture, customer loyalty, their reputation of quality food service, cost–control model, grow its revenue, and venture into other segments. For instance, Frank ,the chief executive officer , had struggled for two years to come up with perfect strategy that could help double the company’s revenue in five years while keeping the company’s culture and reputation for quality food service .But all was unfruitful .He considered extending their business beyond the senior living facilities(SLF) segment , particularly, into the hospital segment , which had been dominated by the several wealthy competitors and even expressed fears that many hospitals would be closed down after the 2008-2009 recession. Also, he was torn between the option of Calveta venturing into education, and acquisition of Facility Service Solution (FSS).

Worth noting, Calveta frequently rotated its employees from one account to another and elevated successful food service directors into regional or corporate management .Though, Calveta had higher retention rate than its competitors, 40% more, its lost contracts were typically because of frequent changes of management at the SLF. For example, one of the Calveta’s signature accounts in New Jersey defected to another service provider because it was dissatisfied with quality of food and service that resulted from such management changes. Seaside Common Senior Living Center put across that in every new manager’s break-in period , quality slipped – the service was less efficient and new managers we not sure of what they doing and assures to shift to another service provider if their account manager is changed. Frank was puzzled by the fact that the vice president of account management had not effectively dealt with such kind of attritions or defections, which had worsened over the years.

In addition, considering Calveta’s aggressive growth, it may be difficult to maintain its culture. In fact, the communication from top to down has become difficult due Calveta’s organizational structure and the fast spread or growth of the company. Jenifer, the chief operating officer, proposes that it is better to maintain the company’s culture than spread rapidly.

On the side of the external threats, Calveta faces high competition from large companies. In particular, Calveta has only a total revenue of $2.0 billion and 10% of the market share .Large competitors have a bigger market and more than five times Calveta’s total revenue. Culinair, Robertson, and Pinehurst have total revenues of $22.00 billion, $20.4 billion and $13,1 billion respectively. In fact, these service provider in the food market have the financial ability to implement business strategies and to venture into many segments. Calveta does not have the financial strength to effectively compete in the industry by venturing into many segments and rapidly gain a bigger market share.

The case discusses “Antonio’s Way” at great length. How could Calveta use these values to help them improve their staffing, training, and development of their human resources?

Calveta can maintain its aggressive growth as well as preserve the core values to help them improve their staffing, training, and development of their human resources. Firstly, they should implement the new organizational structure .Frank should gather more insights and inputs by rigorously discussing with the top management .He should improve the structure he outlined. Emphasize should laid on how to best enhance communication as soon as possible. The company should evaluate its internal communications. Calveta should adopt briefing system and therefore, information would be relayed through the ranks of the organization.

On the side of human resource policies, there is need to curb the frequent changes of the account managers that are assigned to signature accounts. Though, Calveta view a promotion as moving to a larger account, the company should, however, commence linking performance to pay rise instead of account size. In this regard, facilities should maintain same employees and as a result the retention rate will increase.

Does Calveta’s approach to operations provide them a sustainable competitive advantage?

Yes. Calveta is fourth ranked in the SLF food market .It has only 10% of the market share and a total revenue of $2 billion .The large competitors are Culinair (with total revenue of $22.00 billion),Robertson(with revenue of $20.4 billion), and Pinehurst( with revenue of $13,1 billion).In 2008,Calveta had posted a revenue growth of 52 % in the last three years which was greatly above the industry above .Notably , the company has very low customer attrition rate or very few lost contracts .In addition , it has no debt since its operations are financed by its own cash flows. The combination of these aspects of Calveta’s operating approach provides a sustainable competitive advantage. Calveta’s culture and values offer competitive advantage as the company can venture into new market and face the high competition from its large and global competitors,

Reference

Heskett J. & Girardi R. (2001). Calveta Dining Services, Inc: A Recipe for Growth? Retrieved from:https://services.hbsp.harvard.edu/services/proxy/content/49466263/49466289/b98edb36b321c1155f475506979d8eb9

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Introduction

As media have become a primary source for public information , media credibility has received increased scrutiny, with the majority of online information results are compared to television and newspaper Gaziano & McGrath(1986). In this postmodern world many are exposed to a bunch of information which might and may not be reliable as more credible sources become harder to distinguish from less credible sources Andie(1997). There are many ways in which one will be able to distinguish between credible and unreliable information. There many factors to check in before concluding if an information is credible this includes checking if the information has got an author this is so because when an article is authored obviously there is a little credibility although this is not the basis for credibility since the author might not be qualified. Other factors  to consider include publisher, accuracy and objective, timeliness, footnotes and bibliographies and sponsorship. Therefore by going through any online information in a website one should ensure the following factors are present so that to prove the credibility of the information provided in that website. This paper will therefore try to look at how credible an online information source is and some of the factors to look at in ensuring the information provided is credible.

Credibility of Online Information

It can be challenging to exactly know if the information one is exposed to is credible but there are factors that one can look at to ensure the credibility of an information. Nowadays traditional new provides age subjected to some regulations that ensure they present information that is credible but with the internet’s free and unregulated information providers of these platforms have created a dire situation to those who seek and trust the internet as source of information. This are the few tips that one should have look at when checking for information in a website.

One should ensure that a website provides the author of the information. The fact that the author is willing to back up the information indicates that the information is credible. Not only should one check the name of the author but also one should be able to check for the credentials , this should be done by running a number of research on the name of the author in order to identify his credentials , this include occupation, years of experience, position or education. This credentials if provided on the website are much easier but if they are not provided on that particular website then one should make an effort of ensuring that he/she finds them. One should also research and find out if the author is qualified to write about that particular topic, by looking at his/her credentials one will find out the area of specialization and through this one can see this. There are many factors that the author can look at in the author to ensure credibility, this include a link to a homepage should be provided and contact information for example email address.

The other consideration that one will look at when looking at the credibility of an online information is the date or timeline. The date of any information is very crucial. This is so because when the date is provided the website gives the readers the opportunity to make decisions about whether that particular information is recent enough to fulfill their purposes. One should be very careful when the page was created and its recent updates, there should be an indication concerning the last time the website was updated. If for instance an article cites a study done  10 years ago, it brings into question the reliability of the information. Outdated information and broken links will indicate that the page is not well maintained and therefore the information might be false.

The other important factor to check is the domain of the website. In determining the credibility of the website one will try to look at the purpose of the website which can be learned from the ending of the site’s address since every website usually ends with Top Level Domain for example, meandyou.com, the .com enables one to realize that it is a commercial website. This can therefore be used by any business person or any other entity. Most of the business sites usually have the websites I order to market their products and therefore when one is visiting the websites one should be able to look at the biasness of the information provided since they are eager for anybody who visits their website to have some interests of their products and services. Also a domain that ends with, .eddo, is an educational website and therefore in these websites one should ensure that citations are provided in any writing to ensure credibility.

One should also look at the purpose of the website, that is the information provided in the website a fact, try digging deeper to find out if the opinions provided by the writer are based on facts. One should also ask him/herself if the author’s point of view is objective and impartial, meaning that the information provided should not be subject to biasness for example if the website is providing information about the government the information should be displayed in such a way that it looks like it is criticizing the government but should provide facts about the government. There are many other factors that one should check when investigating the credibility of the information among them is the accuracy of the information provided, that is are the sources provided factual, can one verify any of the information provided and is the information free from grammatical and typing errors.

The purpose of the information should also be clear Georgetown University Library (2017). The purpose of the information should be clear is it to teach, is to explain or enlighten or sell a product. When one is capable of knowing the reason behind a page’s creation then one will be able to judge its contents.

Researching the Credibility of Information

Dr. David M. Jacobs, historian

The above links have got very different URL ending with different domain. The first link is Wikipedia which ends with .org. The link might provide concrete information about David M Jacobs. The other link is the Amazon and ends with .com. This domain indicates that website is provided for commercial purposes. To my assumptions this website might be biased. This is so because business websites that are trying to sell products will do everything in order to capture the interests of potential customers and therefore in ensuring that they capture the interest of potential customers they will try to provide information that will show their products are the best. There are also links that end with the domain.org meaning that they belong to organizations.

From the above links there are sources which are completely unfamiliar for is Greg Sandow which aims at reviewing David Jacob’s book the “the threat”. This source has a domain of .com. Reviewing is for educative purposes and therefore this means that it is for educative purpose or rather enlighten and the domain should be .eddo. Though the source is unfamiliar but it provides basis for knowing if the information provided is credible. This is so because it provides the name of the author.

Wikipedia provides informational background of David Michael Jacobs as a retired Associate Professor of History at Temple University. The site has provided an extensive information concerning Jacobs including his career, multiple occupations such as ufology and also criticism of his work. The website seems to meet the requirements of a credible information source like the purpose, the purpose of the information here is to  enlighten one about Jacobs. Ranging from his early life to his achievements. Wikipedia has got a series of sources that are credible too and one can clearly use the information. The problem with the information provided is that it does not have a specific author. It is clear from the domain provided that the site is an organization since it ends with .org but on the other hand there are many organizations that provide the name and the contact of the  user. Therefore this questions the credibility of the information, this is so because without the name of the author then it means that the information provided might be written by even a student, for example Donald (1998), carried out a deep evaluation on medically oriented internet sites, MEDLINE and Grateful Med and there were more than 70million searches that occurred in these websites.

According to his research where he used questioners to get  who responded to the questions of the about that 30% of the respondent were either students or from the general public and this therefore raises the red flag on why the information provided on Wikipedia lacks an author whom they sponsor.

Let us now compare other websites that provide information about Jacobs and see if they are more credible as compared to Wikipedia. The Amazon website provides information about Jacobs but it has got a domain ending with.com and therefore thus means that the website is based on commercial purposes. One think about the website is that is provides a clear description of the products on the website. The website also provides  information about the publisher which is very credible. Amazon is an American electronic commerce but it started as a book store but later on diversified to sell electronics. Amazon has got various retail websites for the United States, United Kingdom and Ireland, France, Canada, Germany, Italy, China and Japan among others and from the domain of the URL provided it is clear that the website is meant for business purposes and clearly in the website the books of Jacob’s are being advertised. Therefore this shows that the website providing the information about Jacob’s books is very true since the company is well known in most countries. The other thing that makes the information provided in the website more credible is due to the fact that the website provides contact information at the end. This is very useful since one is able to trace the original location of the website and acquire specific information for clarification. The website aims at marketing the products, mainly the books written by Jacobs and there is one thing is for sure there is no biasness in the way the books are marketed. There are many websites that seem to very bias when marketing their books but on the other hand this specific website gives information based on what customers who had already bought the book had to say about the book. Therefore the website seems to be very impartial. The screenshot below gives the contact information of the Amazon source.

There is this one source that seems unfamiliar to me but on the other hand the source provides the name of the author who is Greg Sandow. Greg Sandow is an American music and critic and a graduate from Harvard University. Therefore in writing the review of the book written by David Jacobs Greg qualifies to be a critic as he as a degree of the same from Harvard University. Therefore this means that the source is credible although it lacked contact information and citations.

Dr. Joe Nickell

The above are the links which pop out when searching for Joe Nickell. The second link with the URL www.joenickell.com/ seems to unfamiliar. Most of the links provided ends with the domain ,.org meaning that the websites are mainly owned by organizations. From the look of things there are sources that appear to reliable for example the second  link seems to present a reliable source. In this second source it seems like it is Nickell himself who is trying to explain himself. To prove that it is the official website of Nickell there is a patent right provided at the end of the article indicating Nickell’s name. The information appears to very credible since it has got an outright purpose this is providing enlighten about Nickell and his prowess when it comes to security matters or dealing with criminals. The information provided clearly lists the target audience which is the general public. Nickell’s here provides how is capable of dealing with crime activities and preventing them from happening. The source has got objectives, to make any visitor understand who Nickell is and what he does. The most important think about the website that makes it credible enough is due to the fact that there are contacts provided and the name of the author himself is provided. Te content is also very appropriate as it shows how exactly Nickell carries on his investigative activities. To support the credibility of the website is the fact that there is an in depth understanding of the related issues that shows the author’s familiarity with the subject. Below is the screenshot of the website.

There are other sources that try to provide information about Nickell which to whose credibility is good. This is the mail online company in the UK. The first thing about the source that makes it credible is that it has got a timeline or the date which is very important. The date is very recent which implies that the information provided is reliable and not outdated. The website also provides contact information at the end which is something good. Mail Online which appears to have the authority of the article is a renown company based in the United Kingdom and therefore there is no doubt that the credibility of the information provided is not questionable. The information presents facts and one can easily verify the information in independent sources and it is also free from grammatical , spelling and typographical errors. The website has got almost all the factors that are required to enhance the credibility of the information. This ranges from the author, the date published, the purpose of the article which is very clear and finally is the contacts available.

Wikipedia is the website whereby the credibility of the information is questionable. The website provides a really good and extensive research concerning Nickell. The purpose is very correct since there is very extensive history about Nickel. In the website it might appear that almost all the requirements for a website are met , since even the citations are very credible. The only problem with the website is that there is nobody to stand behind the information and defend it in case of anything. Therefore a website without an author is not qualified to provide credible information despite the fact that it meets all other requirements that are needed for a website to be credible. When it comes to timeline the website is very keen since it updates the contents provided therefore meaning that the reliability  of the information is not questionable since it means that information provided is current which suits the needs of the user and also conversant with current events.