HRM 532 Talent Management

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From the Goldsmith & Carter textbook, select either the Avon Products (Chapter 1) or GE Money Americas (Chapter 6) case study for this assignment.

 

Write a five to seven (5-7) page paper in which you:

 

1.Provide a brief description of the status of the company that led to its determination that a change was necessary.

2.Identify the model for change theory typified in the case study of your choice. Discuss what led you to identify the model that you did.

3.Illustrate the types of evaluation information that were collected and how they are used to benefit the company.

4.Speculate about success of the changes within the next five (5) years and how adjustments could be made if the results become less than ideal.

5.Use at least five (5) quality academic resources in this assignment. Note: Wikipedia and other Websites do not quality as academic resources.

Your assignment must follow these formatting requirements:

The Army Bands and the Israeli Song Festival

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HW Assignment #1

Due Sunday, January 29 at 11:55pm (Late assignment will be accepted until February 5, for partial credit)

In this assignment we will discuss the Army Bands (chapter 5), the Israeli Song Festival (chapter 6), and the early Israeli rock bands (pp. 137-141). • Please answer ALL three questions below separately, listed as 1, 2, and 3. Do NOT

combine them into one paragraph. • These are short-answer questions (NOT more than 100-150 words per question) • Submit as an attached PDF (preferred) or Word document. Do NOT submit links to

Google Docs. • If you are quoting from the textbook, use In-Text Citation (see MLA In-Text Citation

guide) • Plagiarism includes copying and pasting from Wikipedia, an encyclopedia, or any

other sources not quoted or cited and paraphrased. It will not be tolerated, and you will not receive credit for the assignment.

1. Can the social changes alluded to in the movie ha-Lahakah (The Troupe – discussed

in chapter 5) be applied in the case of the relationship between the state of Israel (i.e. the establishment), Israeli society, and the EARLY Israeli rock bands (pp. 137-141)? Explain why. For those who missed the screening in class, the movie is available at the library (at the Media Center). Call #: DVD6822

2. Looking at the evolution of the Israeli Song Festival from its initial purpose to what

became of it at the end, would you consider it to be a successful endeavor, a failure, or both? Explain why.

3. The Army Bands and the Israeli Song Festival caused political and social changes in

Israel in the late 1960s and early 1970s. Compare the changes caused by the Army Bands to those caused by the Israeli Song Festival. Points to consider:

a. Social or political debate during their time or later b. The political repercussions of some of the army bands songs c. Social demands made by some sectors of Israeli society as a reaction

Difficulties in Responsible Stakeholder Management

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“The biggest corporation, like the humblest citizen, must be held to strict compliance with the will of the people.”

–Theodore Roosevelt

 

 

“A business that makes nothing but money is a poor kind of business.”

Henry Ford, founder of Ford Motor Company

 

 

 

 

Managing and Prioritizing Stakeholders

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Organizational Issues

 

All organizations are faced with challenges or issues.

 

An issue is any event, trend, controversy, or public policy development that might affect the corporation.

 

An issue can also be understood as a gap between stakeholder expectations and the actual performance of a business.

 

Some important contemporary issues: domestic partner benefits, environmental performance, genetically modified food, affirmative action….the list can go on and on.

 

 

 

 

 

 

 

 

 

 

 

Stakeholders

Stakeholder theory argues that organizations need to identify and resolve issues in light of all their various stakeholders.

 

Stakeholder: Any group that has a vested interest in the operations of the firm

 

Include: employees, suppliers, stockholders, customers, the government, local communities, and society as a whole

 

 

 

 

 

 

 

 

 

 

 

 

Why Partner with Stakeholders?

Instrumental Perspective (“Do it because it will pay off in the end”)

Enhanced ability to predict/control the external environment .

Higher percentage of successful new product/service introductions Higher levels of operating efficiency .

Fewer incidents of damaging moves by stakeholders (i.e., boycotts, strikes, bad press).

Less conflict with stakeholders resulting in fewer legal suits.

More favorable legislation/regulation .

More reasonable contracts .

Higher entry barriers leading to more favorable competitive environment Higher levels of trust.

Higher levels of profitability?

Greater organizational flexibility.

 

Normative Perspective (“Do it because it is the right thing to do”)

Moral and philosophical basis for recognition of stakeholder interests.

 

 

 

 

 

 

 

 

 

 

Moral Manager

Defines a managers response to stakeholders – three approaches.

Immoral

Not only does not care how his/her decisions impact the stakeholders, but the actions are actively counter to what is the right and ethical thing to do.

Focus only on the goals of the of the company.

Considers laws as constants or barriers that are ignored in the company.

Amoral

Manager who is considered ethically neutral.

Ethical considerations are not contemplated in the decision making process.

Moral

Those managers who understand the relevance of considering ethical issues when they are making decisions.

 

 

 

 

 

 

 

 

 

 

 

What moral responsibilities – economic, legal, ethical, and philanthropic – does our firm have to its stakeholders?

Philanthropic Responsibilities Be a good corporate citizen.

 

Ethical Responsibilities Be ethical.

 

Legal Responsibilities Obey the law.

 

Economic Responsibilities Be profitable.

Copyright 2001 Harcourt, Inc.

 

 

 

 

 

 

 

 

 

Performing a Stakeholder Analysis:

1. Map your stakeholder relationships.

 

2. Assess the nature of each stakeholder’s interest.

supporter/opportunity, opposition/threat, uncommitted?

 

3. Assess the nature of each stakeholder’s power.

voting, political, economic?

 

4. Assess the nature of each stakeholder’s moral responsibility.

economic, legal, ethical, discretionary?

 

5. Create a diagnostic typology of your stakeholders.

 

6. Develop specific strategies and actions.

 

 

 

 

 

 

 

 

 

 

Issue Management

 

Step 1: Identify stakeholder issues.

 

Step 2: Analyze and prioritize the issues.

 

Step 3: Plan response to the issue.

 

Step 4: Evaluate and monitor results.

 

 

 

 

 

 

 

 

 

 

What strategies or actions should our firm take to best manage stakeholder challenges and opportunities?

 

Should we deal directly or indirectly with stakeholders?

 

Should we collaborate, involve, defend, or monitor?

 

Should we employ a combination of the above strategies or pursue a singular course of action?

 

 

 

 

 

 

 

 

 

 

Identifying Stakeholder Accountability

 

 

Power: the extent to which the organization can influence or impose its will on the stakeholder group.

 

Legitimacy: the assumption that the actions of the corporation are desirable, proper or appropriate within the limits of the corporation.

 

Urgency: the degree to which the issues raised by the stakeholder must be dealt with in a time sensitive manner.

 

 

 

 

 

 

 

 

 

 

Stakeholder Impact on Organization

Stakeholders establish expectations (explicit or implicit) about corporate performance.

 

Stakeholders experience the effects of corporate behaviors.

 

Stakeholders evaluate the effects of corporate behaviors on their interests or reconcile the effects of those behaviors with their expectations.

 

Stakeholders act upon their interests, expectations, experiences, and evaluations.

 

 

 

 

 

 

 

 

 

 

Strategic Response to Social Issues

Varies from firm to firm.

 

Constant debate about who the corporation should be responsible to and what the corporation is responsible for.

 

Challenge is determining what extent of responsibility should be to each of stakeholder groups.

 

Feelings of trust and confidence must be established with stakeholder groups.

 

 

 

 

 

 

 

 

 

 

Ten Commandments of Socially Responsible Stakeholder Management

Thou shalt be proactive in taking action to correct problems before they impact the company.

Thou shalt seek input from all impacted stakeholders in any problem that needs to be addressed.

Thou shalt use industry standards as a benchmark and voluntarily internally regulate our corporate behavior.

Thou shalt admit to the public when mistakes have taken place.

Thou shalt be active in supporting community social programs.

 

 

 

 

 

 

 

 

 

 

Ten Commandments of Socially Responsible Stakeholder Management (con’t)

Thou shalt be active in ensuring environmental sustainability in the actions of the company.

Thou shalt be aware of any changes that occur in the corporate social environment.

Thou shalt establish and maintain a formal corporate code of conduct.

Thou shalt be committed to publicly supporting social causes.

Thou shalt be profitable to financially support the company’s social responsibility agenda.

 

 

Copyright 2009. Pearson Education, Inc.

 

 

 

 

 

 

 

 

 

Potential Benefits of Stakeholder Management

Better risk and crisis management.

Good relations with stakeholders and interested communities.

Increased worker commitment.

Increased productivity.

Reduced operating costs.

Enhanced brand value and reputation.

Long term sustainability for the company and society.

 

 

 

 

 

 

 

 

 

 

Difficulties in Responsible Stakeholder Management…

How to monetize/quantify socially responsible issues?

 

Does responsible stakeholder management mean

sacrificing profits?

 

How do you know if you’re doing enough?

 

How do you prioritize among your stakeholders?

 

Do you include all potential stakeholders in your analysis? (all primary stakeholders? all secondary stakeholders?)

 

 

 

 

 

 

 

 

 

 

Some Pitfalls of Socially Responsible Stakeholder Management…

Where do you draw the line?

 

Media will watch you for signs of hypocrisy.

 

Employee expectations can be hard to meet.

 

Employees hold different ideals and values.

 

The “nice guy” image is tough to maintain.

 

Pay off can take a long time.

 

 

 

 

 

 

 

 

 

 

Lessons to be Learned from Stakeholder Theory

Corporations are facing increasing pressures to respond to their stakeholders.

 

Corporations have a legal basis for responding to a wide range of stakeholders.

 

Some corporations are being led by executives no longer guided by the principles of their professions.

 

Corporations respond to powerful stakeholders with legitimate, urgent claims.

 

Corporations can improve the bottom line by responding to stakeholder concerns.

 

 

 

 

 

 

 

 

 

Conclusion

Stakeholder management has its weaknesses, but, given the power and influence of contemporary corporations combined with the increasingly complex needs of 21st century society, it is clear that a fundamental ascription to the profit motive is too limited and short-sighted. The stakeholder theory holds significant potential for reducing the ecological and social impacts of business.

Excel’s Multiple Worksheet Abilities

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Question

Devry BIS155 Week 5 Quiz Latest 2015 November

1. Question : (TCO 5) Excel’s multiple worksheet abilities can do all of the following EXCEPT:

create Pivot Charts.

group worksheets together to enter data.

display worksheets side by side.

create links among the worksheets.

Question 2. Question : (TCO 5) In Excel, which of the following would you perform to group nonadjacent worksheets?

Click the first tab, hold Shift, and then click the last tab.

Click the first tab, hold Ctrl, and then click last tab.

Right-click a worksheet tab, then select Select All Sheets.

Right-click a worksheet tab, then select Group.

Question 3. Question : (TCO 5) If the active cell is in column A, but not in row 1, when you click the Split command, the worksheet will appear in two ________ panes.

horizontal

vertical

diagonal

square

Question 4. Question : (TCO 5) In Excel, which of the following is NOT a method for removing a split window?

Drag a split bar to the edge of the worksheet.

Double-click a split bar.

Click Split in the Window group on the View tab.

Right-click in the active cell and click Remove.

Question 5. Question : (TCO 5) Which of the following functions do NOT work with 3D formulas?

SUM

VLOOKUP

AVERAGE

COUNT

Question 6. Question : (TCO 5) Before you can create an external reference you must first __________.

select the cell or cells to hold the external reference.

open the destination workbook and all source workbooks.

switch to the source workbooks and click the cells.

click on Insert Function on the Formulas tab.

Question 7. Question : (TCO 5) If A1 contains the hourly pay rate of $10.25, A2 contains the hours worked (40), and A3 contains =A1*A2, which cell is the dependent cell(s)?

A1

A2

A3

A1 & A2

Question 8. Question : (TCO 6) A one-variable data table must have at least ________ blank row(s) and ________ blank column(s) between the dataset and the data table.

two, two

two, one

one, two

one, one

Question 9. Question : (TCO 6) A two-variable data table returns ________ result(s) for each combination of two variables.

one

two

three

four

Question 10. Question : (TCO 6) Which What-If Analysis tool would be best at determining how much you can borrow for a car loan while paying only $350 a month?

Scenario Manager

Solver

Data Table

Goal Seek

Question 11. Question : (TCO 6) The value you want to achieve in Goal Seek needs to be entered in the ________ box in the Goal Seek dialog box.

Set cell

By changing cell

To value

Goal

Question 12. Question : (TCO 6) After creating a scenario summary report, it is recommended that you do all the following EXCEPT:

delete blank row 1 and blank column A.

change the colors of the title row.

replace cell references with descriptive labels in the first column.

replace the explanatory paragraph below the table with a narrative explaining the report.

Question 13. Question : (TCO 6) Which of the following is NOT one of the three parameters in Solver?

Constraints

Objective cell

Changing variable cells

Input value

Question 14. Question : (TCO 6) Which of the following is NOT required for Solver to generate a solution?

Constraints

A formula that produces a value to be optimized

Precedent values

Variables that change within the specified limitations

Question 15. Question : (TCO 6) Which of the following has to be loaded onto Excel?

Goal Seek

Solver

Scenario Manager

Data Tables