You will just be adding on to the document attached below and making sure everything looks right 2 pages will need to be added to finish it
Summary of Steps
- Research the last IS-related solution you chose during Module 3.
- Edit your research paper document based on the feedback you received after submitting it in Module 7.
- Following the instructions below, finish writing and editing your research paper, including the fifth IS-related solution, conclusion, abstract, and references.
- Submit your document for grading.
Detailed instructions for this assignment are below and in the Research Project Requirements section, which describes the complete project.
Overview
Suggestions
Some suggestions on the types of data that you might include to build your paper are as follows:
- Describe how the information systems will benefit your company.
- Provide details and examples of applications and solutions offered by retail vendors.
- Describe the framework for each solution that the internal staff of your company might develop and implement.
- Present an account of the strengths, weaknesses, and cost considerations for those solutions.
- Identify and describe how a solution can provide a competitive advantage, influence strategy, affect organizational performance, and increase operational efficiency.
There’s a rumor going around the coffee break room that if you conduct thorough research on the five selected IS topics and submit a scholarly, well-reasoned and composed document, the “powers that be” are certain to promote you into that management position for which you have labored and worked so diligently. If you can produce some critical analyses that will give the upper management folks a clear picture of the bottom line with respect to which IS solutions could greatly benefit the company, you will be certain to receive an offer of a larger office along with a hefty pay raise. This is all part of the career plan that you first developed at ERAU.
Detailed Instructions
The requirements for Project Submission 4 are similar to Project Submission 3. The following are the submission requirements for this assignment:
- Submit researched scholarly data for the fifth of the IS-related solutions that you selected.
- Submit a minimum of TWO full pages of double-spaced text in the Body of the Text section for the fifth of the IS-related solutions that you selected. The total number of pages in the Body of the Text section is TEN full pages. The Title, Abstract, and Reference List pages are not considered part of the “TEN full pages” in the Body of the Text section.
- A minimum of FIVE primary reference sources outside of the course textbook are required to be cited and referenced in the document submission.
- As you do your research and compose data for each of the IS-related solutions in each assignment, keep up the Reference List page and make notes for the data in the Conclusion page section that you will compose of in your final draft document.
Allow enough time after researching the last topic to complete the Abstract page, the Conclusion section, and the Reference List page of your paper.
5
Importance of IS-Related Solution in the Business World
Name: Gideon Aryertey
MGMT221
Stasia Biggs
Embry Riddle Aeronautical University
09/13/2018
Abstract
Information Systems have tremendously transformed the business world. The rapid technological evolvement has played a fundamental role in this through the invention of various software which have made numerous operations especially processing simplest and accurate. Companies have exploited the capacities of the information systems and ended gaining maximum profits. The importance of IS emanates from the data processed for the company to produce information utilized to manage their various operations (Brodersen & Lim, 2000). There are ways of increasing the effectiveness of the IS like adding extra data or using the available in a different way. Information Systems can be used for various purposes in an organization such as communication, making decisions, keeping records, and operations management. Information Systems solutions can be used in communication to gather and distribute the information. This ensures efficient flow of information. It is also used to support decisions making which ensures the outcomes are better and all the prerequisite information has been delivered. For instance Decision Support System is highly used in such cases to support this essential process. Electronic Record Management is used to ensure that all the organizations records are secure and free from damage. Cases of loss are also minimized through use of ERM (Sprague, 1986). This project will tackle five IS-related solutions which are used often in companies. They are Decision Support System, Electronic Records Management, Cloud Computing, Transaction Processing System and Database Management System (Ali & Vasilakos, 2015). The above mentioned solutions have highly benefitted companies and we expect more to be unveiled due to technological advancement.
Introduction
Information system (IS) can be described as organization of the system used in obtaining, organizing, storing as well as communication of data. Additionally, it can involve all the network that organizations on individual uses in collecting, filtering, processing, creating and distributing data. Therefore, through interaction, they are capable of producing data. It has main focus on the internal organization instead of external environment of an organization. For an organization to have a successful business, it will have to process all the information as well as statistics. In this regard, there are various organizations that have suffered data problems. Therefore, IS’s are important in ensuring that the organization can be able to gain optimum maximum benefits in the business. This is carried out through processing all the data in the organization so that the company can be able to produce data that is important in running its business. Effectiveness of the business can only be ensured through producing more information that will be important in running the business. Therefore, the accuracy of the information and reliability should be ensured at all costs. Further, the IS can be important in collection and distribution of data. This can in turn ensure that effective communication is ensured in the company among the managers. Third, the information can ensure that there are easy decision making in the company (Drucker, 2012). An organization which is faced with the problem of quick decision can spend a lot of time and energy in doing so without IS. However, with IS, the managers have been able to come up with strategic plans and informed decisions which has ensured the growth of various organizations in different parts of the world. Through evaluation of various data, ISs are able to bring into being various conclusions concerning growths in economy and provides steps that should be taken by the company. ISs system are also important in providing planning solution to different companies in the world. In this regard, proper planning of the business cannot be conducted without good information systems. This can in turn ensure that the organization is able to rival other organizations in the market. With proper ISs, the organization can ensures that there is data control which will be important in ensuring safety as well as stability of the IS. Therefore, IS can be able to provide control to data and can give the information that is required by a company. Lastly, the organization employing the use of IS can avoid crisis that might emerge into their organization. Through the use of high IS, the organization can be able to analyze stocks and reminisce on the past performances and thus, prediction of future problems are easy (Laudon, 2016). This will be done without negative influences from erring.
Decision Support System (DSS)
DSS can be described as various computer programs that are important in the analysis and decision making in company. DSS has a main purpose of presenting the information to clients in terms that they could easily understand. In this regard, it provides analysis to company’s data and thus, presenting it to the top notch managers who will have to come up with informed decisions. DSS employs the use of data summary, exceptions as well as patterns during the decision making process and it is not a must for DSS to provide information itself. In this case, it will be the work of the decision makers to come up with informed decision concerning the operation of the company (Dulisic & Silic, 2012). In most cases, a leader needs to make effective decisions after consideration of various factors hence must consider various sources of information. The system makes the activity easier and quick hence avoiding delays that may hamper overall performance.
Management Information System (MIS)
A Management Information System (MIS) refers to a computer database who main function entails organizing financial information at an organization. In the 21st century, business organizations are looking for real-time financial information which guides the manner in which decisions relating to finances are made. During normal operations, MIS produces regular reports on various organizational operations on nearly all levels of managerial responsibilities (Karim, 2011). When adopted, its main purpose is to give feedbacks regarding performance hence a manager is able to fully monitor financial performance and progress of an organization. Accountants and clerks may not be able to provide real-time information hence the system can support their decision-making and provision of detailed financial reports.
Practically, an MIS system receives data from the various functions and units in the organization. These sources may be automated through use of check-out counters that relays data at periodic intervals. Also, the system can receive data that is keyed in manually also at periodic intervals by the workers at specific units. For managers, the MIS have query languages and display functions that are in-built into the system to enable managers access needed information and display easily (Karim, 2011). This kind of a system is beneficial to an organization as it is able to manage financial information more easily while relating it to performance. It can guide managers in making decisions in line with organizational and corporate goals.
Electronic Records System (ERM)
Similarly to DSS, Electronic Record Systems are computer programs that have been used in tracking and storing of information or records for a company. Its computer software employed in managing as well as maintaining the records, controlling the access and use of the information. Based on this understanding, the Electronic Record System must be able to track and store all records created by the company systems and applications (Van, 2015). Various forms of evolution have happened to ERM. Previous ERM had little records management compared to the current ERM which have been able to keep the authentic records of data as well as protecting it from changes that might occur to them. This has been made organizations to keep track records of data (Bodnar & Hophood, 2012). Further, ERM acts as a source of important and actionable information to a business organization.
A Customer Relationship Management System (CRM) refers to a system that contains a set of technological applications that help in the organization and determination of needs of the customers. The CRM system enables the organization to manage, organize, and track the needs and preferences of the customers who are important stakeholders to every business organization (AL-Weshah, Al-Qatawneh & Al-Manasrah, 2017). The system enables employees to easily undertake catalog and order entry, payment processing, and account management among others. It can also serve as an important platform upon which an organization and its clients can communicate. It is also an important source of information regarding the customer’s preferences and needs hence an organization can better them.
Essentially, the system can help manage customer information, track their habits, organize interactions, and manage customer service requests in a manner that aligns with organizational and corporate goals. Moreover, it is worth noting that the system can be modified to accommodate additional needs meaning that an organization can be able to meet any new needs and trends in customer management (Haislip & Richardson, 2017). It can be seen that a CRM system can offer support to an organization when it comes to keeping up with trends in customer management hence being able to satisfy their needs and preferences.
Conclusion
IS-related solutions have greatly benefitted the business world. The solutions have made various operations simpler, cheaper, accurate and cost-effective. Due to their variety, companies/businesses have an opportunity to choose the solution they demand based on their needs. With the increased technological advancement, we expect more solution to be invented in due time (Harris, 2015). More so, 21st century has presented business with more complex needs especially when it comes to customer relationship and management of information. IS-related solutions can help address any issues in a manner that aligns with business objectives and goals.
References
Ali, M., Khan, S. U., & Vasilakos, A. V. (2015). Security in cloud computing: Opportunities and challenges. Information sciences, 305, 357-383.
AL-Weshah, G. A., Al-Qatawneh, M., & Al-Manasrah, E. (2017). Customer relationship management systems and organizational performance: Quantitative evidence from the Jordanian telecommunication industry. Journal of Marketing Communications , 171-197.
Bodnar, G. H., & Hopwood, W. S. (2012). Accounting information systems. Pearson Higher Ed.
Brodersen, R. A., Chatterjee, P., & Lim, P. S. (2000). U.S. Patent No. 6,092,083. Washington, DC: U.S. Patent and Trademark Office.
Dulcic, Z., Pavlic, D., & Silic, I. (2012). Evaluating the intended use of Decision Support System (DSS) by applying Technology Acceptance Model (TAM) in business organizations in Croatia. Procedia-Social and Behavioral Sciences, 58, 1565-1575.
Drucker, P. (2012). Managing in a time of great change. Routledge.
Haislip, J., & Richardson, V. J. (2017). The effect of Customer Relationship Management systems on firm performance. International Journal of Accounting Information Systems 27(1), 16-29.
Harris, R. C., Altobelli, D. J., Blucke, R. W., Wilson Jr, R. M., & Wyle, S. C. (2015). U.S. Patent No. 5,517,406. Washington, DC: U.S. Patent and Trademark Office.
Karim, A. J. (2011). The Significance Of Management Information Systems For Enhancing Strategic And Tactical Planning. Journal of Information Systems and Technology Management 8(2), 459-470.
Laudon, K. C., & Laudon, J. P. (2016). Management information system. Pearson Education India.
Sprague, R. H., & Watson, H. J. (Eds.). (1986). Decision support systems: putting theory into practice. Englewood Cliffs, NJ.: Prentice-Hall.
Van Ryzin, J. M. (2015). U.S. Patent No. 5,909,689. Washington, DC: U.S. Patent and Trademark Office.
