Situational Analysis: Flight 232

Assignment 1: LASA 2: Situational Analysis: Flight 232

Effective leadership negotiation strategies are helpful in building a sphere of influence, especially in times of emergency or a crisis. In this assignment, you will analyze a case study video and perform a situational analysis. The activity will allow you to assess the crisis situation and examine factors that affect the final resolution of the problem.

The purpose of this assignment is to develop your leadership and crisis management skills by using a real-life case study example.

Case Study: On July 19, 1989, United Airways Flight 232 DC 10 was en route from Denver to Philadelphia, Pennsylvania, via Chicago. The plane had to make an emergency crash landing in Sioux City, Iowa, because of an engine failure that occurred 1 hour into the flight. Approximately 296 passengers including business people, vacationers, and children were on board.

Access the video about the air crash investigation for United Airlines, Flight 232 byclicking here. View at least the first 28 minutes of the clip. You may view the entire clip (44:01 minutes) if you wish.

Part 1: Personal Profile
The case study includes several characters such as the captain, the copilot, a DC-10 flight training instructor, and a senior flight attendant who play a crucial role in the final outcome of the crisis.

  1. Captain Al Haynes
  2. The copilot, Bill Records
  3. DC-10 flight training instructor, Denny Fitch
  4. Senior flight attendant, Jan Brown-Lohr

Select two of the characters involved in this case study and create a personal profile of each including their title, work type, position in job, education, training, and personality type. Include both of the personal profiles as appendices in your research paper.

Use your assigned readings, information from the Argosy library, the Internet and the case study video clip provided to develop a research paper that answers the questions below in Part 2.

Part 2: Choose one of the two characters you profiled and answer these questions in a 5-7 page research paper.

  • Critically examine the role of the crew on board and explain situations that needed more attention and that could have been addressed within the given constraints.
  • Describe at least three factors that affected the resolution of the problem.
  • What is the main goal of the character you are analyzing? Support your response.
  • How effective or ineffective was the individual in his/her attempt to meet the goals? Why?
  • What specific personal negotiation and leadership skills did he or she demonstrate throughout the crisis?
  • How well does the individual know himself or herself, and how effectively or ineffectively did he or she adapt to the circumstances and personalities involved on board Flight 232?

Complete a 5 to 7 page paper in Word format, citing sources of information. Apply current APA standards for writing style to your work. Make sure to include both of your personal profiles as appendices in your paper

Use the following file-naming convention: LastnameFirstInitial_M5_A1.doc. For example, if your name is John Smith, your document will be named SmithJ_M5_A1.doc.

By Saturday, November 2, 2013, deliver your assignment to the M5: Assignment 1 Dropbox.

Assignment 1 Grading Criteria
Maximum Points
Presentation of Personal Profile of character #1 as an appendix. Presentation includes title, work type, position in job, education, training, and personality type.
24
Presentation of Personal Profile of character #2 as an appendix. Presentation includes title, work type, position in job, education, training, and personality type.
24
Explanation of situations that needed more attention by the crew and could have been addressed within the given constraints.
40
Description of three factors that affected the resolution of the problem.
40
Description of chosen character’s main role and the effectiveness of the role in the given situation.
36
Explanation of specific negotiation and leadership skills demonstrated by the chosen character throughout the crisis.
40
Description of how well the individual was able to adapt to the circumstances.
36
Writing Components

Organization: Introduction, thesis, transitions, conclusion

Usage and Mechanics: Grammar, spelling, sentence structure

APA Elements: Attribution, paraphrasing, quotations

Style: Audience, word choice

60
Total:
300

Cultural Influences On Work And Leisure Time

American society places much emphasis on merit through work. Vacation periods in the U.S. are the shortest among industrialized nations. Many argue that advanced technology has only busied people’s lives further, instead of alleviating the time necessary to complete day-to-day tasks.

Using the readings for this module, Argosy University online library resources, and the Internet, complete the following:

  • Examine Huizinga’s “Play Theory.” Why is “play” differentiated from other activity? What makes play “play” and not just another activity one does in the day?
  • Considering this theory, evaluate how culture influences your play and leisure time.

Support your statements with examples and scholarly references.

Explain the diagnosis on each the five axes from Part I. Specifically, list the symptoms the person has that match up with symptoms required for diagnosis of the disorder in the DSM-IV-TR.

PSY 303 WEEK 2 ASSIGNMENT ( Case Study Robert Jones ) ~ ABNORMAL PSYCHOLOGY ~ SCORED 100%

 

Case Study: Robert Jones

 

Review the “Robert Jones “case study from Chapter 4 of your course text.   Review the diagnosis of the case using the five axis of the DSM-IV-TR that has been provided for you in Part I.  Write a justification of the diagnoses as outlined in Part II and a case formulation as outlined in Part III.

 

The paper should be two- to three- pages in length (excluding title and reference pages).  Utilize at least two peer-reviewed articles that were published within the past five years from the Ashford University Library.  Your paper and sources must use APA format as outlined in the Ashford Writing Center.

 

Part I: DSM-IV-TR Diagnosis

 

Axis I: Alcohol Dependence with Physiological Dependence

Axis II: None

Axis III: None

Axis IV: Marital problems and legal involvement

Axis V: Age 70 during his time of dysfunction

 

 

Part II: Justification of Diagnoses

 

Explain the diagnosis on each the five axes from Part I.  Specifically, list the symptoms the person has that match up with symptoms required for diagnosis of the disorder in the DSM-IV-TR.  Discuss other diagnoses you could consider and explain why you eliminated them.  Support your argument with examples from your sources.

 

 

Part III: Writing the Case Formulation

 

A case formulation is an explanation of how a person’s problems developed according to a particular theory.  Select one of the major theories discussed in Week One of the course (e.g., psychoanalytic, humanistic, behavioral, etc…) to explain the formulation of Robert Jones’ case.  The formulation should incorporate significant concepts from the selected theory and appropriate supporting details from the individual’s case history.  Support your argument with examples from your sources.

 

 

 

Carefully review the Grading Rubric for the criteria that will be used to evaluate your assignment.

Analyze 2 of the following ethical scenarios:

Analyze 2 of the following ethical scenarios:

  • Although John is an honest employee who never takes money from the company cash box, he uses the company car to run personal errands while making sales-rounds. Is this unethical behavior? If so, why? If not, why not?
  • Betty is a high producing, devoted employee who might work overtime in an emergency. She tells her boss that she got caught in traffic upon arriving late the next day, when in fact, she overslept. Is this unethical behavior? If so, why? If not, why not?
  • Suzy is a sympathetic employee who knows a co-worker is operating a small business on the side (often using company office equipment and paper) but says nothing. Is this unethical behavior? If so, why? If not, why not?
  • Noticing her supervisor, a young married man, taking her co-worker, Joanna, who was divorced, home two nights in succession, Diane decided something was going on between them. Without any malicious intent, Diane introduced the matter into the local grapevine and, as so often happens, the rumor got out of hand. Is this unethical behavior? If so, why? If not, why not?
  • Although John is an honest employee who never takes money from the company cash box, he uses the company car to run personal errands while making sales-rounds. Is this unethical behavior? If so, why? If not, why not?