case in book of page74 case：

FORMAT FOR WRITTEN CASE ANALYSIS

 

Required Sections Guidelines

I. Executive Summary

 

 

 

 One to two paragraphs in length

 Summarize the critical events from the case that will be covered in the analysis

 Briefly identify the major problems facing the main player

 Summarize the recommended plan of action and include a brief justification of the recommended plan

II. Identification of Key

Stakeholders  Identify the key players in the case

 Include stakeholders who are impacted because of the critical events

 For each key player, identify events in the case that the stakeholder finds troublesome and would consider a problem; in doing so, quote the case

III. Statement of the Problem  State the problems facing the main player

 Identify and link the symptoms and root causes of the problems

 Differentiate short term from long term problems

 Conclude with the decision facing the main player

IV. Causes of the Problem  Provide a detailed analysis of the problems identified in the Statement of the Problem

 In the analysis, apply theories and models from the text and/or readings

 Support conclusions and /or assumptions with specific references to the case and/or the readings

V. Suggestions  Identify criteria against which you evaluate alternative solutions (i.e. time for implementation, tangible costs, acceptability to management)

 Include two or three possible alternative solutions

 Evaluate the pros and cons of each alternative against the criteria listed

 Suggest additional pros/cons if appropriate

 Using models and theories, identify why you chose these suggestions – how it would work and why

VI. Recommended Solution,

Implementation and

Justification

 Identify who, what, when, and how in your recommended plan of action

 Solution and implementation should address the problems and causes identified in the previous section

 The recommended plan should include a contingency plan(s) to back up the ‘ideal’ course of action

 Describe the difficulties you expect to encounter in actually implementing the course of action under consideration, including how implementing the course of action you propose may create

new problems.

 

Follow APA format.

Do not quote definitions from the text or outside sources. Synthesize sources to support points, provide proper in-text citations and references. Quote critical lines

from the case as evidence.