Evaluations in a Human Service Agency

In a four-page paper answer the following questions:

What are some of the reasons that staff may be resistant to or even fearful of evaluation?
How could evaluation be made non-threatening or even valued for workers in human service agencies?
What is the administrations role in evaluations?
Think of the agency where you currently work, one in which you discussed earlier in the term, or an organization of your choice when answering the following questions:
How effective is the agency’s planning and program design in responding to the needs of the social problems/customer it was intended to address or provide services to?
Does the agency have effective human resources and supervision practices to ensure success to meet the agency’s goals?
What are the administrative roles in the agency and how does this affect staff, clients, and the human service agency environment? 
Does the agency formally evaluate itself

Using at least 2 scholarly resources