Improving and enhancing customer experience at Wells Fargo

The requirement is a Business proposal that should exactly follow the attached sample report and contain the requirements in the excellent section. It should include graph and dialog that are relevant as in the example.
In the solution section of the paper should include a paragraph of the solutions importanted to fix the customer’s experience and also our own solution.
I will let you know for shure of the reference style (APA or MLA) before the deadline by three days.