Identify and explain how you would ensure that the proposed change will satisfy any three stakeholders of the organization?
This is a Collaborative Learning Community (CLC) assignment.
The major responsibilities of human resources management (HRM) are attracting, developing, and maintaining a quality workforce. Research an organization, with which you are familiar, that is in need of a change and present how you will manage the change process by incorporating the three essential duties of HRM. Throughout this assignment, teammates will need to demonstrate skills for effective collaboration, negotiation, and teamwork.
Each CLC group will choose one subsystem to change and create a PowerPoint presentation of 12-15 slides (including title and reference slides) addressing the following questions that pertain to the major human resource management responsibilities and to change management. Strengthen your recommendations by showing how your proposed changes are working in another similar organization that is successful.
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Order Paper NowAddress following in your presentation:
- Provide an overview of the organization you have chosen including three subsystems of the organization, three stakeholders of the organization, and the reason for selecting this organization.
- What one major organizational subsystem needs to be changed in the organization? Justify your choice. How does it compare to a similar successful organization?
- How will the subsystem change affect the two other subsystems within the organization that you have identified and how will you realign the total system?
- Identify and explain how you would ensure that the proposed change will satisfy any three stakeholders of the organization?
- How should the organization attract, develop, and maintain the workforce required to bring about your proposed change?
- Choose at least one of the following in your discussion about attracting a quality workforce to support the change in Questions 2 and 3 above: human resource planning, recruitment, or selection.
- Choose at least one of the following in your discussion about developing a quality workforce to support the change in Questions 2 and 3 above: (and this must tie in to 5a too): employee orientation, training and development, or performance appraisal.
- Choose at least one of the following in your discussion about maintaining a quality workforce to support the change in Questions 2 and 3 above (and must relate to 5a and 5b): career development, work-life balance, compensation and benefits, employee retention and turnover, or labor-management relations.
Integrate a faith-based or worldview-based component in the presentation and make a clear connection on how it informs the groups’ management practices. (NOTE: Individuals all have a worldview, and that worldview influences their decisions, values, and perceptions. It also affects how they manage people, or think they should be managed. For this assignment, this requirement relates to the worldview of the presenters.)
Students must submit their Peer Evaluations before midnight on the due date of this assignment.
Include at least four academic references to support your position. One of them should directly relate to the company discussed in your presentation and another to the organization to which you are comparing it. These needed to be cited within your presentation not just as references at the end of the presentation.
Include slide notes with your presentation.
Barnes & Noble adjusting to the future
Online and digital books
Amazon is taking over sales
Continued loss in revenue
Closing stores and cutting staff
Why does Barnes & noble need a change?
Mission Statement: to operate the best omni-channel specialty retail business in America, helping both our customers and booksellers reach their aspirations, while being a credit to the communities we serve.
Barnes & Noble Core Values: Customer Service, Quality, Empathy, Respect, Integrity, Responsibility, and Teamwork
Strategy: Act Like an Indie Bookseller
Three Subsystems
Institutional Ownership: 66.49%
Insider Ownership: 18.23%
General Public Ownership: 14.55%
Three Stakeholders
Barnes and Noble strategy needs change.
The company needs to incorporate technology and focus more on artificial intelligence.
Technology will help the company obtain completive advantage and boost revenue.
Barnes & noble Subsystem that needs change
Incorporating use of technology in Barnes and Noble will enable the company venture into e-books, which is the most preferred method of purchasing books in the current technology area. Similarly, the company will tap into ever increasing online customers. Finally, technology will lower operation costs of the business (Sherry, 2020).
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Amazon has utilized the strategy of using technology so as to obtain a competitive edge.
It is utilizing kindle books that sales more books than paperback books.
Amazon has invested heavily on online channels because modern customers prefer e-books
Comparison with a successful organization
Amazon reported in 2011 that Amazon.com was selling more kindle books than paperback books for instance, for every 100 paperback books Amazon has sold, the company sold 115 kindle books. Kindle apps are currently available on Apple iOS, Android devices and on PCs as part of a “ Buy Once, Read Anywhere” proposition which Amazon has developed. This technology has really marketed Amazon.
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The effect on core values
As this page shows, there is no difference between the core values of the company with the old mission statement and the core values of the company with the new mission. Although the vision of the company may change, the values and standards to which the company holds remain the same. The customers will always be the highest priority while the quality of service and products that Barnes and Noble produces will always be superior. Bringing the company back to simpler times will still require empathy, integrity, responsibility and of course teamwork as the it transitions to the new normal. Many things may change along the way, but the values found at the core of the organization and its staff will remain unphased.
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Former Core Values:
Customer Service, Quality, Empathy, Respect, Integrity, Responsibility, and Teamwork
New Core Values:
Customer Service, Quality, Empathy, Respect, Integrity, Responsibility, and Teamwork
The effect on strategy
The new mission statement aligns with the current strategy being implemented by the new CEO of Barnes and Noble. This is the best time if any to make significant changes to the organizational foundation. He has taken the bookstore giant is trying to bring it back to its roots. Changing the mission statement will help all of these changes make sense and fall in to place. This mission statement is more closely aligned with the vision of where Barnes and Noble is trying to be rather than where is was when it got lost in big retail.
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The current strategy is to make the stores seem like an indie bookstore by humanizing the big-box bookshop.
Changing the mission to focus on cultivating an atmosphere that is inclusive of all cultures and a “home away from home” brings the “human” aspect to the forefront of the organization.
“If you apply normal retailing discipline to bookstores, you wind up with something huge and full of books, but they don’t have soul.”
–James Daunt
Focus on the main goal of the individual subsystems ensuring they can operate independently
Determining how each subsystem is connected to each other and how they work in unison to reach target goal
Ensure there is no contradictions or friction among the subsystems
Communicate the new direction from the top down to and embracing feedback
Realigning the total system
Claire, C.M. & Julie, B. (2011). E-books outsell print books at Amazon. New York Times.
Jun, Q. (2011). Evaluating the kindle DX e-book reader: Results from amazon.com customer reviews. Performance Measurement and Metrics.
Luis, O., Guillermo, L., & Gustavo, R. (2020). Quality Evaluation of E-bookstore Sites.
Sherry, X.W. (2020). Adaptation to online competition: Equilibrium Effects on Brick-and-Mortar Bookstores.
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