Define strategy, societal goals, output goals, and systems goals. How is strategy linked to societal, output, and systems goals?
Question 6
A typical __________ shows the various positions, the position holders, and the lines of authority that link them together.
Question 7
Examples of __________ include growth, productivity, stability, harmony, flexibility, prestige, and human resource maintenance.
Answer
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output goals |
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input goals |
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performance goals |
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systems goals |
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statutory goals
Question 8
__________ is often referred to as the process of departmentation |
Question 9
W. Edwards Deming s 14 points for implementing total quality management include all of the following EXCEPT:
Answer
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learn a new philosophy of quality to improve every system. |
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impose financial controls on production. |
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institute modern on-the-job training. |
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improve supervision to develop inspired leaders. |
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drive out fear and instill learning. |
Question 10
Narrower spans of control are expected when __________.
Answer
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tasks are complex, when subordinates are inexperienced or poorly trained, or when tasks call for team effort |
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tasks are straightforward, when subordinates are experienced, or when tasks call primarily for individual effort |
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tasks are straightforward, when subordinates are inexperienced or poorly trained, or when tasks call for team effort |
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tasks are complex, when subordinates are experienced, and when tasks call for team effort |
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tasks are complex, when subordinates are inexperienced or poorly trained, or when tasks call primarily for individual effort |
