Kaizen assignment – custom papers

Kaizen assignment
Order Description
Review Kaizen 4 step improvement process and use it
Overview
1) Read, Analyze info on manufacturing, engineering ,installs (service )
2) Cross reference to customer’s feedback. 5 customers ‘’issue’’(Plot 5 UP’s-key customer issues/measures
3) Combine input, create AS-IS flow chart (value stream map) for total process with notes on issues in each area (Cross relate to any Data in Rev 2. Data )
4) Do cause-effect Diagram for key problems-5 (Whys) Root cause
5) Create Desired to-be (Future State ) Flow chart
6) Does a Simple Gantt chart with plausible time frames for various improve initiatives?
GEN X Service group data
Type
DATE    # Service calls        Code probs    Miss parts    Equip Fail    Training    Calibration    Other
Q1 2010    330        135    25    40    45    70    15
Q2 2010    280        110    30    26    38    55    21
Q3 2010    360        125    44    40    48    65    38
Q4 2010    410        170    40    45    50    80    25
Q1 2011    590        320    66    30    66    95    13
Q2 2011    660        250    45    60    80    180    45
Q3 2011    800        330    70    50    94    165    91
Q4 2011    1400        700    120    60    120    330    70
Q1 2012    1200        500    95    64    110    410    21
Q2 2012    1100        550    90    45    75    330    10
Q3 2012    1600        700    85    82    160    525    48
Q4 2012    1800        950    69    50    55    650    26
Note.  AXIS 2000 introduced to market Q1 2011

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