The Delphi Model and how it can be useful to service operations Manager.
1/ In your own words, describe the Delphi Model and how it can be useful to service operations Manager.
2/ in your own words, describe how the “moment of truth” is unique in the healthcare industry versues other service industries. Be specific
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Order Paper Now3/ In your own words, describe the different between using an alpha value of 0.1 versues a value of 0.5 in exponential smoothing. What is the tradeoff in your forecasting model for different values of Alpha?
4/ In your own words, define “perishability’, given an example, and explain if/ how this is unique to service operations.
5/ In your own words, describe one positive aspect to being a service provider to the federal government and one negative of the same.
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