Covid-19 Impact of restaurants online review

there are three questions related to restaurant online reviews
1.    How has COVID-19 changed the way consumers leave reviews?  Identify from reading a sample of on-line reviews the impact that this pandemic has had on consumers.  Has COVID-19 created a whole new of reviews that restaurants need to monitor and address aside from, service, atmosphere, food quality & presentation, and price versus value?
2.    How are restaurants responding to COVID related complaints?  Do you notice that brands are responding more to on-line reviews especially when they are COVID related?
3.    How can Localyser leverage COVID related reviews in sales and marketing: Plus, do we even need to develop to a special feature to help clients in this based on your findings?
The research should base on Saskatoons and Regina.
Localyser is a company name.
rubric have attached