Finalizing Pay Structure

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OL 325 Final Project Guidelines and Rubric

Overview The importance of compensation varies depending on the viewpoint, as described by Barry Gerhart and Jerry Newman in Compensation. Society views compensation as a measure of justice; managers may view compensation as a major expense or a motivator; employees view compensation as an entitlement or as an incentive. Regardless of the viewpoint, fairness and equity are essential. Compensation must also be up-to-date, competitive in the market, and easy to understand. Aligned pay structures support the way the work gets done, fit the organization’s business strategy, and are fair to employees. Organizations typically task an in- house human resource (HR) professional or hire an HR consultant to create and maintain the company’s pay structure. In this final project, you will design a pay structure using the specially designed final project case scenario. The project is divided into two milestones, which will be submitted at various points throughout the course to scaffold learning and ensure quality final submissions. These milestones will be submitted in Modules Three and Five. The final product will be submitted in Module Seven. The final project includes a new section on pay mix which also needs to be completed prior to submission. In this assignment, you will demonstrate your mastery of the following course outcomes:

 Students will gain an understanding of the evolution and administration of compensation and benefit programs for organizations.  Students will explore wage theory, principles and practices, unemployment security, worker income security, group insurance, disability insurance, and

pension plans and how these compensation and benefit items are balanced to provide incentive and recruitment of a high-performance workforce.  The connection between the organization’s mission, objectives, policies, and the implementation and revision of their respective compensation and

benefit systems will be analyzed to gain a deeper understanding of the importance of such systems to the organization’s overall human resource management.

 At the conclusion of this course, students will be able to demonstrate the acquisition and application of theories and concepts that support the enhancement and proficiency in seven primary competencies: strategic approach, research, teamwork, communication, analytical skills, problem solving, and legal and ethical practices.

 

Prompt You are the Human Resource Director for a premier supplier of rubber floor mats and matting that is expanding its production operations to Rockville, MD. The organization is headquartered in San Antonio, TX. Based on the organization’s mission statement, the company’s goal is to provide top-quality

 

 

 

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products with customer service that well exceeds expectations and with a strong commitment to continuous improvement. The following personnel are required to start the Rockville operation (the numbers in parentheses indicate the number of positions):

• Director of regional operations • Assistant to the director of operations • Operations analyst (2) • HR director (this is you) • HR administrative assistant • Benefits manager

• Lead production worker (3) • Production worker (10) • Production manager • HR generalist • Front desk receptionist

 

In your final project you will be designing a pay structure based on the final project case study you have been reviewing throughout the course and utilizing with your milestone activities. Specifically, you must address the critical elements listed below.

I. Internal Consistency: A. Create complete job descriptions for the benefits manager and production worker position using O*NET (see Module Three Reading and

Resources area). Note: There may be several versions of these positions on O*NET. You should create personalized job descriptions that are tailored to the company.

B. Calculate the job evaluation points for the administrative assistant, operations analyst, production worker, and benefits manager jobs. Provide a rationale for assigning specific weights and degrees to the various jobs. Use the job descriptions you created in section one, as well as the job descriptions in Appendix A of the final project case study, as a reference.

C. Create job families for all the roles at the Rockville location. The families may be illustrated in a table or bullet format. List positions within each family based on the difficulty level. Provide a rationale for why jobs were assigned to the various families.

II. External Competitiveness: A. Calculate the weighted means of base pay for each of the benchmark jobs (administrative assistant, operations analyst, production worker, and

benefits manager) from the six companies listed in Appendix B of the final project case study. B. Calculate the predicted base pay for each of the following benchmark jobs: administrative assistant, operations analyst, production worker, and

benefits manager. C. Create a market pay line using the following benchmark jobs: administrative assistant, operations analyst, production worker, and benefits manager.

Clearly label your job evaluation points and salaries. D. Calculate the adjusted pay rates for each benchmark job based on your company’s decision to lead in base pay by 3%. E. Create pay grades by combining benchmark jobs that are substantially comparable for pay purposes. Clearly label your pay grades and explain why

you combined any benchmark jobs to form a grade. F. Create pay ranges including minimum and maximum for each of the pay grades based on pay grades created in item E above.

 

 

 

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III. Pay Mix: (Note: This is a new section that was not completed in the milestone projects. This must be completed prior to Final Project submission.) Your 1-2 Assignment: New Compensation System will provide some insight into elements of a pay mix and how those components complement the compensation package.

A pay mix is a company’s relative distribution of compensation components such as base pay, merit, incentives, benefits, etc., as described by Barry Gerhart and Jerry Newman in Compensation. Different job grades may have different pay mixes. For example, executives often have a higher percentage of long-term incentives. Pay mixes are often illustrated in a pie chart.

A. Create a pay mix for each job family, illustrated in a pie chart. Provide rationale for each pay mix connecting your decision to the company’s strategic

goals. In addition, provide at least three examples of employee benefits you recommend the company propose in their total compensation package. Below is an example of pay mix pie chart. Note: Numbers used are not from the data in this case study.

 

 

 

 

 

 

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Milestones Milestone One: Internal Consistency In Module Three, you will submit the internal consistency section of the final project that includes job descriptions, job evaluations, and job families. This milestone will be graded with the Milestone One Rubric. Milestone Two: External Competitiveness In Module Five you will submit external competitiveness section of the final project that includes weighted means, predicted base pay, market pay line, adjusted pay rates, pay grades, and pay ranges. This milestone will be graded with the Milestone Two Rubric. Final Submission: Designed Pay Structure In Module Seven, you will submit your final project. It should be a complete, polished artifact containing all of the critical elements of the final product. It should reflect the incorporation of feedback gained throughout the course. Note: The final project includes a new section on pay mix which also needs to be completed prior to submission. Refer to the III. Pay Mix section in the project prompt above, as well as your work on the 1-2 Assignment: New Compensation System. This submission will be graded with the Final Project Rubric.

Final Project Rubric Guidelines for Submission: Your final project will be in a Word document, approximately 13–18 pages in length (plus a cover page and references) and must be written in APA format. Your Word document may include Word tables, Word lists, Excel screenshots, and rationale in written paragraphs. Use double spacing, 12- point Times New Roman font, and one-inch margins.

Critical Elements Exemplary Proficient Needs Improvement Not Evident Value

Internal Consistency: Job Descriptions

Meets “Proficient” criteria including exceptional job analysis for creating job descriptions (100%)

Provides complete job descriptions tailored to the company (85%)

Provides job descriptions that are incomplete or not tailored to the company (55%)

Does not provide job descriptions required (0%)

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Internal Consistency: Job Evaluation

Meets “Proficient” criteria and rationale is exceptionally clear and easy to follow (100%)

Provides complete job evaluations for all identified job descriptions and explains rationale for assigning specific weights and degrees to the jobs (85%)

Provides incomplete job evaluations for all or some of the identified job descriptions or does not explain rationale for assigning specific weights and degrees to the jobs (55%)

Does not provide complete job evaluations for identified job descriptions and does not provide rationale for specific weights and degrees to jobs (0%)

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Critical Elements Exemplary Proficient Needs Improvement Not Evident Value

Internal Consistency: Job Families

Meets “Proficient” criteria and rationale is exceptionally clear and easy to follow (100%)

Provides logical job families for all job roles and explains rationale for why jobs were assigned to the job families (85%)

Provides illogical job families for some of the job roles or does not explain rationale for why jobs were assigned to the job families (55%)

Does not provide job families and does not provide rationale (0%)

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External Competitiveness: Weighted Means

Provides correct weighted means for each benchmark job identified (100%)

Provides incorrect weighted means for some of the benchmark jobs or provides weighted means for all benchmark jobs with consistent computational errors (55%)

Does not provide weighted means for benchmark jobs (0%)

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External Competitiveness:

Predicted Base Pay

Provides correct predicted base pay for each benchmark job identified (100%)

Provides incorrect predicted base pay for some of the benchmark jobs or provides predicted base pay for all benchmark jobs with consistent computational errors (55%)

Does not provide predicted base pay for benchmark jobs (0%)

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External Competitiveness: Market Pay Line

Provides correct market pay line for each benchmark job identified with clear labeling of job evaluation points and salaries (100%)

Provides incorrect market pay line for some of the benchmark jobs or provides market line but does not clearly label job evaluation points and salaries (55%)

Does not provide market pay line for benchmark jobs and does not clearly label job evaluation points and salaries (0%)

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External Competitiveness:

Adjusted Pay Rates

Provides correct adjusted pay rates for each benchmark job identified (100%)

Provides incorrect adjusted pay rates for some of the benchmark jobs or provides weighted means for all benchmark jobs with consistent computational errors (55%)

Does not provide adjusted pay rates for benchmark jobs (0%)

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External Competitiveness:

Pay Grades

Meets “Proficient” criteria and rationale is exceptionally clear and easy to follow (100%)

Provides correct pay grades for combined benchmark jobs, labels pay grades incorrectly, and explains why combined benchmark jobs form a grade (85%)

Provides incorrect pay grades for combined benchmark jobs or labels pay grades incorrectly, or does not explain why combined benchmark jobs form a grade (55%)

Does not provide pay grades for combined benchmark jobs, does not label pay grades correctly, and does not explain why combine benchmark jobs form a grade (0%)

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Critical Elements Exemplary Proficient Needs Improvement Not Evident Value

External Competitiveness:

Pay Ranges

Meets “Proficient” criteria and rationale is exceptionally clear and easy to follow (100%)

Provides correct pay ranges for each pay grade and provides rationale for pay ranges (85%)

Provides incorrect pay ranges for some pay grades or does not include rationale (55%)

Does not provide pay ranges for pay grades and does not provide rationale (0%)

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Pay Mix Meets “Proficient” criteria and supports rationale with outside resources (100%)

Provides logical pay mix for each pay grade illustrated in a pie chart and provides rationale for pay mix (85%)

Provides logical pay mix for some pay grades or pay grades are not in a pie chart or does not include rationale (55%)

Does not provide pay mix for pay grades in a pie chart and does not provide rationale (0%)

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Articulation of Response

Submission is free of errors related to grammar, spelling, syntax, organization, citations, and is presented in a professional and easy to read format (100%)

Submission has no major errors related to grammar, spelling, syntax, organization, or citations (85%)

Submission has major errors related to grammar, spelling, syntax, organization, or citations that negatively impact readability and articulation of main ideas (55%)

Submission has critical errors related to grammar, spelling, syntax, organization, or citations that prevent understanding of ideas (0%)

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Total 100%

How can you relate THIS article with the TOPICS COVERED in class? Please explain, analyze, and discuss in great detail … .

Please, answer for your INITIAL posting and discuss the following questions:

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1. Detailed – Comprehensive Summary for THIS article.

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How to Write a Summary of an Article

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Your Detailed – Comprehensive Summary for THIS article post should be no less of 1,700 words.

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5. How can you relate THIS article with the TOPICS COVERED in class? Please explain, analyze, and discuss in great detail …

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I expect high caliber reviews with top analyses and interesting insights for THIS article !! If you have any questions, please let me know. I am here to help.

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RESEARCH PROJECT

# M I T S M R r e p o r t

R E P R I N T N U M B E R 5 8 3 8 0

Analytics as a Source of Business Innovation The increased ability to innovate is producing a surge of benefits across industries.

SPRING 2017

RESEARCH REPORT

By Sam Ransbotham and David Kiron

Sponsored by:

 

 

R E S E A R C H R E P O R T A N A L Y T I C S A S A S O U R C E O F B U S I N E S S I N N O V A T I O N

Copyright © MIT, 2017. All rights reserved.

Get more on data and analytics from MIT Sloan Management Review:

Read the report online at http://sloanreview.mit.edu/analytics2017

Visit our site at http://sloanreview.mit.edu/data-analytics

Get the free data and analytics newsletter at http://sloanreview.mit.edu/enews-analytics

Contact us to get permission to distribute or copy this report at smr-help@mit.edu or 877-727-7170

AUTHORS

CONTRIBUTORS

SAM RANSBOTHAM is an associate professor in the Information Systems Department at the Carroll School of Management at Boston College, as well as guest editor for MIT Sloan Management Review’s Data & Analytics Big Ideas initiative.

DAVID KIRON is the executive editor of MIT Sloan Management Review.

Nina Kruschwitz, senior project manager, MIT Sloan Management Review

The authors conducted the research and analysis for this report as part of an MIT Sloan Management Review research initiative sponsored by SAS.

To cite this report, please use: S. Ransbotham, D. Kiron, “Analytics as a Source of Business Innovation,” MIT Sloan Management Review, February 2017.

 

 

ANALYTICS AS A SOURCE OF BUSINESS INNOVATION • MIT SLOAN MANAGEMENT REVIEW 1

CONTENTS RESEARCH REPORT SPRING 2017

5 / Resurgence in Competitive Advantage from Analytics

• Channeling the data deluge

• Concentrating analytics on specific business issues

• A tide of innovation

6 / Analytical Innovators at a High-Water Mark

8 / Navigating Data-Driven Innovation

• Beyond incremental improvement

• Functional areas that excel with data

10 / Sharing Data Accelerates Innovation

• Creating passages between organizations

• Data governance liberates opportunity

• Smart machines create more time for innovative thinking

14 / Conclusion

16 / Acknowledgments

 

 

 

ANALYTICS AS A SOURCE OF BUSINESS INNOVATION • MIT SLOAN MANAGEMENT REVIEW 3

Analytics as a Source of Business Innovation

N ot long ago, Keith Moody was the only data analyst at Bridgestone Americas Inc. He was located in the credit division in Brook Park, Ohio, and saw analytics take off — in other companies. When Bridgestone Americas named a data-savvy executive, Gordon Knapp, as chief operating officer in March 2014, Moody was given the opportunity to build a new analytics department for Bridgestone Retail Operations, the company’s U.S. network of tire and

auto repair stores. Today, Moody reports to the interim president, Damien Harmon, as director of analytics for Bridgestone Retail Operations, where he is making up for lost time.

Moody’s team is influencing management practice in virtually every part of the organization. Work- ing with the real estate department, the analytics team pinpoints the best locations for new stores. Working with operations, it automates provision of inventory to 2,200 stores.1 Working with human resources, it determines the best allocation of 22,000 employees so that Bridgestone retail locations have the right people on-site to deal with peak demand — and don’t have workers sitting around with time on their hands. What’s more, Moody’s team is looking for ways to use driver data, such as odometer readings and other telematics data, to encourage car owners to come in for new tires or a tune-up before they hear a rattle under the hood and have to look for the nearest repair shop. This new reliance on analytics to inform executive decision making and to develop new services reflects a cultural shift for Bridgestone’s operations in the United States.

What’s happening at Bridgestone provides a window into the state of analytics across industry. After years of enthusiasm and frequent disappointment, a growing number of companies are developing the tools and, increasingly, the skills to move beyond frustration. They are progressively able to ac-

 

 

4 MIT SLOAN MANAGEMENT REVIEW • SAS INSTITUTE INC.

R E S E A R C H R E P O R T A N A L Y T I C S A S A S O U R C E O F B U S I N E S S I N N O V A T I O N

cess large pools of data and use analytics to inform decision making, improve day-to-day operations, and support the kinds of innovation that lead to stra- tegic advantage and growth.

MIT Sloan Management Review’s seventh annual data and analytics survey, conducted during 2016, reveals a sharp rise in the number of companies re- porting that their use of analytics helps them beat the competition. These survey results include re- sponses from 2,602 managers, executives, and data professionals from companies around the globe. (See “About the Research.”) The findings reverse a three-year trend in our survey data (2013-2015), in which fewer companies year over year reported a competitive advantage from their use of analytics.

So, why the reversal? What changed? Our findings offer clear signals that companies are increasing their use of data and analytical insights for strate- gic purposes and are using data and analytics to

innovate business functions as well as entire busi- ness models. Indeed, analysis of our survey results and interviews with more than a dozen executives and scholars indicates that the ability to innovate with analytics is driving the resurgence of strategic benefits from analytics across industries. In this re- port, we delve into the enablers of innovation with analytics and find that data governance capabilities, especially around data sharing and data security, form the foundation for these innovation processes.

The four key findings from our research are:

• More companies report competitive ad- vantage from their use of data and analytics, re versing a three-year trend. According to several indicators in our 2013, 2014, and 2015 surveys, fewer companies were deriving competitive advantage and other important benefits from their investments in analytics than in previous years. According to this lat- est survey, however, that trend seems to have reversed, and more companies are now seeing gains. This is due to several factors, including wider dispersion of analytics within companies and better knowledge of what analytics can do, as well as a stronger focus on specialized, inno- vative applications that have strategic benefits.

Operations And Supply Chain Management- Case Study

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Intro To Business Case Study

ZAPPOS’S TEAM APPROACH

Located in Las Vegas, Nevada, with its fulfillment center situated next to the UPS hub,Zappos.com has $1 billion in annual revenue. In 2010, Zappos.com was ranked #6 byFortune magazine as one of the best places to work in America. The origin of Zappos was an entrepreneurial effort by Nick Swinmurn called ShoeSite.com. Swinmurn launched this company during the dot-com boom. The concept emerged as a result of Swinmurn’s inability to locate shoes that he was looking for in malls. Swinmurn took photos of the shoes from various shoe stores and uploaded them onto his website. He would take orders, go to the shoe store and purchase the shoes for the customer, and ship the shoes the next day. At the time, there was no single place online to purchase shoes in that way.

Today, Zappos is owned by Amazon.com, which purchased the company for $1.2 billion in 2010. Zappos CEO Tony Hsieh remains at the helm of the company, and the culture of the firm remains intact. In short, Amazon.com has allowed Zappos to continue to operate as it had in the past.

The emphasis on customer satisfaction and employee happiness permeates the culture of Zappos. The name “Zappos” is a derivative of the Spanish word for shoes, “zapatos.” Its culture is driven by 10 core values, the first being to “wow” the customer. Two important core values influence the planning, organizing, leading, and controlling functions at the firm. They are (1) to pursue growth and learning; and (2) to have passion and determination. These and the other core values emphasize teams and employee empowerment, so much so that team leaders (management) are required to spend at least 20 percent of their time off the job with their team members.

Relationship building helps drive a management approach that focuses on the primary goal of the company—to provide the best possible experience for the customer. The four functions of management are discussed in the video, and members of the Zappos team indicate how these functions are practiced at Zappos.

THINKING IT OVER

  1. What does the vision statement for a company like Zappos include?
  2. How does the employee satisfaction and empowerment at Zappos help support the primary goals of the company?
  3. Why do you think team leaders at Zappos are required to spend 20 percent of their time with their teams outside the work environment?