Understanding and Coping with Change
/in Uncategorized /by SK
Understanding and Coping with Change
Change is everywhere, but yet very few people seem to embrace the concept. We are for the most part creatures of habit and follow daily routines. When change occurs our activities and thought patterns are disrupted.
Write a 3-5 page APA formatted paper, using a minimum of two references, summarizing the internal and external factors contributing to an individual’s resistance to change. Describe a situation where you or someone you know was resistant to change as identified in one of following areas. Explain whether the resistance to change was caused by an internal or external factor.
- self-interest
- lack of understanding
- lack of trust in management
- differing assessments of the need for change
- low tolerance for change
Using Kotters theory for change, provide a planned approach for overcoming that resistance (What will be done and how will you know that it has worked?).
Carefully review the Grading Rubric for the criteria that will be used to evaluate your assignment.
1129 Words
5 Sources
Propose two ways to motivate an employee who has no interest in attending training class.
/in Uncategorized /by SK1. Justify the use of a needs assessment of your company’s proposed employee customer service training, stressing five ways in which such as assessment would expose any existing performance deficiencies.
2.Develop a customer service training implementation plan and determine the method of training i.e. presentation, discussion,case study, discovery, role play, simulation,modeling, or on the job training.
3.justify why you selected the training method you did.
4. Propose two ways to motivate an employee who has no interest in attending training class.
5. develop survey to collect feedback from the employees who attend the training.
Do you agree that difficulties in goal-formation interview phase often result from poor definition and from the client’s resistance to change?
/in Uncategorized /by SKDiscussion Question 2 Due Week 4 Day 4
Do you agree that difficulties in goal-formation interview phase often result from poor definition and from the client’s resistance to change? Explain
Discussion Question 3 Due Week 4 Day 6
What are some goals and methods you could use as a hospice worker when trying to elicit information from a patient who is in denial about his or her disease and the disease process?
Cite any sources and 150 word count each Question.
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