Introduction of presenters and overview of what we are going to present
Outline
Theranos/Elizabeth Holmes: Willful Blindness or Fraud?
Thesis: How does a 19-year-old Stanford drop-out with an interesting medical concept and a charming story be crowned Silicon Valley’s first female unicorn and creates a company valued at $9 billion?
Introduction of presenters and overview of what we are going to present. (A).
Willful blindness is seeing only those things we want to see while consciously avoiding those things we don’t want to see, at our own peril and at the peril of others. (A)
The reasons we don’t allow ourselves to see what we should see are psychological, social and structural.
Psychological (fears, blind spots, brain overload)
Social (unconscious biases, comfort zones, conformity)
Structural (hierarchical, authoritative, justification)
The legal system views willful blindness as an attempt to avoid civil or criminal liability for a wrongful act by intentionally putting oneself in a position to be ignorant of the facts.
Historical legal view
Willful blindness vs Fraud
Current legal view
The dangers of willful blindness include economic loss, impaired reputations, public humiliation, civil/criminal liability, illness and even death.
Cults
Health Care
Business, Banking & Investing
Recognizing willful blindness goes hand-in-hand with establishing steps to remove it.
Transparency
Self-Awareness (willful awareness)
Skepticism
Ethical Leadership
Comment by Waad:
Background and History (B)
Background of Elizabeth Holmes
Background & Family
Personal Traits
First Female Steve Jobs
Reminiscent of Steve Jobs (black turtlenecks)
Both have life changing innovative ideas.
They are both college dropouts
They have/had a very hands on management approach and very secretive
Their companies are their lives
Similarly recognized by the media
B. Brief history of Silicon Valley
Silicon Valley economy
Definition of unicorn mania concept
Tech Unicorn – Startup company valued over 1 Billion
Company Foundation (C)
Promising Medical breakthrough
Promising medical breakthrough or ambiguous medical breakthrough
Blood testing technology had potential to revolutionize the medical field
Quick and convenient
Shift some trust from doctors to patients (giving patients some control over their diagnosis.
Inexpensive
Saves lives
Access to third world countries
Can test anything from cholesterol to cancer
If this had worked it would have worked well, would have been a big success, hence the promise
Near perfect Packaging – Silicon Valley and Enablers
Different rules that apply to Silicon Valley Companies
Washington Post “we need to allow entrepreneurs to take risk and break some rules so that they can do their magic thus invent life changing things.”
However they should not break the ethical rules – Theranos/Ms Holmes did
New technologies and regulatory loopholes
Silicon valley is a free zone and enablers (powerful authoritative figures) do not understand what is going on – generation gap- hence they become enablers. A smart (maybe not so smart) 19 year old talking to people in their 50s
Layers of optimism (Lies)
Ms. Holmes state of mind
How much she buys into her mission and idea
Her own willful blindness / escalation of commitment theory
She can’t see her own failures so she digs in her own heels
Enablers and World’s optimism
Society wants to move forward and in light of a promising innovation people will jump on the bandwagon.
IV. Enablers (D)
Board of Directors
A dozen white elderly men with no background in healthcare or technology
Different description from Therano’s spokesman and actual BOD background and poor governance
Parent Support and connection
Parents in public service
Her Tuition money and parents’ retirement funds
Holmes’s father’s friend
Partners/Investors/Media
The First and direct to customer retail partner – Walgreens
Hoped to follow to growth of the hottest unicorns when announcing partnership with Theranos in more than 8000 stores in 2013
Walgreen halt any expansion of Theranos wellness center and stopped testing after federal regulators warned and refused to send collect samples to California lab.
Distance itself from this blindness and threaten to end the relationship
Walgreens cautiously getting out of this blindness but tie to contracts and damage to its own reputation.
Pump and dump venture capitalists
Top 10% VC generate 10 times greater than average in Silicon Valley and life science investors almost had at least PhD or MD degree
Google Venture turned down Therano twice because of “so much hand-waving” and need to validate its diagnostic technology
No strong peer reviewed publication and lack of experience in health care
Tim Draper, first million Venture Capitalist known MS Holmes since her childhood
Holmes’s father’s friend introduced Don Lucas who invested in Oracle later on
Free advertising when Holmes face is all over media’s covers
Next Female Steve Jobs; Beautiful and perfect white tech woman
Shots in black and white with her hair up, black turtleneck favored,
After False positives, media began using the worst Holmes phone they could ever find
Subject of a US Criminal Probe title with anger tone
White House
Speak on panels with Bill Clinton; Ted talks; named as global ambassador
Joe Biden appear at Theranos facilities and press conference with Ms. Holmes about future of personal healthcare
Voluntarily stepped down from the Obama administration’s entrepreneurial PAGE program
V. Current Status of Theranos/Elizabeth Holmes (E)
After Wall Street Journal published the deeply critical piece of Theranos, Theranos has experienced a rapid fall from grace — with serious scrutiny (and some damaging allegations) coming from the media, the government and the company’s business partners.
Regulators
The FDA (US Food and Drug Administration) released inspection reports that are critical of Theranos’ device classification, internal recordkeeping and lab protocols.
The CMS (Centers for Medical and Medicaid Services Certification) released a report which detailed a numbers of deficiencies with Theranos procedures and testing results.
Theranos is under criminal investigation by federal prosecutors and SEC
The CMS also revoked the license of its blood-testing facility and banned Elizabeth for owning and operating the lab for two years.
Partners/Investors/Media
Google Ventures stopped investing in Theranos.
Walgreen terminated the partnership with Theranos.
Theranos‘s potential $350 million deal with Safeway fizzled out.
Forbes downgraded Theranos from $9 billion to $800 million and alleged Elizabeth for nothing.
Layoffs & Lawsuits
Theranos fired 340 employees and shut down its clinical lab while changing its focus to minilab.
Theranos was sued by Partner Fund Management, which was one of the biggest investor of Theranos.
Theranos faces at least eight lawsuits filed in federal courts in California and Arizona by patients who claim that faulty blood tests led to heart attacks or other issues.
Summary of what we presented. (A).