MBA 525 Professional Development Comprehensive Assessment 2016

Question 1

 

Flexible production technology is sometimes referred to as:

 

(a)    Just-in-time manufacturing

 

(b)   Quick technology

 

(c)    Lean production

 

(d)   Stable production

 

(e)   Unscheduled manufacturing

 

Question 2

 

Learning effects are a result of:

 

(a)    Automation

 

(b)   Learning by doing

 

(c)    Sound product planning tactics

 

(d)   Diseconomies of scale

 

(e)   Product standardization

 

 

 

Question 3

 

Effective vision statements include:

 

(a)    All strategic directions of the organizations

 

(b)   A brief statement of the company’s direction

 

(c)    Strategic posturing and future objectives

 

(d)   Financial objectives and projected figures

 

 

 

Question 4

 

Sam Walton wanted Walmart to keep costs low. There’ force, as an example to others, he drove his own car and furnished his office with plain, steel desks. In this case, Mr. Walton was displaying his:

 

 

 

(a)    Commitment.

 

(b)   Vision

 

(c)    Astute use of power

 

(d)   Emotional intelligence

 

(e)   Eloquence

 

 

 

Question 5

 

 

 

In contrast to an organization’s vision, its mission should:

 

(a)    Be shorter in length.

 

(b)   Encompass both the purpose of the company as well as the basis of competition

 

(c)    Encompass all the major rules and regulations of the corporate work force

 

(d)   Be less details

 

 

 

 

 

Question 6

 

 

 

The resources and capabilities that lead to the formation of distinctive competencies are mostly created at which level of the organization?

 

 

 

(a)    Business

 

(b)   Functional

 

(c)    Corporate

 

(d)   Global

 

(e)   Industry

 

 

 

Question 7

 

 

 

Cost reduction pressures can be particularly intense in industries producing:

 

(a)    Commodity-type products

 

(b)   Highly differentiated products

 

(c)    Goods that do not complete on the basis of price

 

(d)   Goods servicing narrowly defined markets.

 

(e)   Highly advertised goods

 

 

 

Question 8

 

The core organizational processes as identified by Christopher Bartlett and Sumantra Sumantra Ghoshal are entrepreneurial processes, competence building processes, and:

 

 

 

(a)    Coordinating processes

 

(b)   Control processes

 

(c)    Revival processes

 

(d)   Renewal processes

 

Question 9

 

Which one of the following activities is most likely to be a leadership activity?

 

(a)    Coping with organizational complexity

 

(b)   Formulation strategy

 

(c)    Problem solving to ensure strategy is implemented

 

(d)   Planning and budgeting

 

 

 

 

 

 

 

 

 

 

 

Question 10

 

Which of the following cognitive biases occurs when decision makers commit even more resources if they receive feedback that the project is falling?

 

 

 

(a)    Prior hypothesis bias

 

(b)   Reasoning by analogy

 

(c)    Illusion of control

 

(d)   Escalation commitment

 

(e)   Representativeness

 

Question 11

 

Which of the following is used to directly measure the average standard of living across countries?

 

(a)    Real GPD

 

(b)   Nominal GDP

 

(c)    Purchasing power parity

 

(d)   GDP per person

 

 

 

Question 12

 

What is the proper sequence of the phase of a business cycle?

 

(a)    Peak, contraction, trough, expansion, recovery.

 

(b)   Peak, contraction, recovery, trough, expansion

 

(c)    Peak, contraction, trough, recovery, expansion

 

(d)   Contraction, peak , trough, recovery, expansion

 

(e)     Recovery, trough, peak, expansion, contraction

 

 

 

Question 13

 

In the United States, by far the largest expenditure component in GDP ( Gross Domestic Product) is___________.

 

(a)    Gross private domestic investment

 

(b)   Government purchases of good s and services

 

(c)    Consumption expenditures

 

(d)   Net exports

 

(e)   None of the above

 

 

 

 

 

 

 

 

 

 

 

Question 14

 

Unemployment insurance:

 

(a)    Raises unemployment and educes search effort

 

(b)   Lowers unemployment and reduces search effort

 

(c)    Increases search effort and raises unemployment

 

(d)   Increases search effort and decrease unemployment

 

 

 

Question 15

 

 

 

At college X, students pay less than the equilibrium tuition. At college Y, students also pay less than the equilibrium tuition. If the supply is the same at each college, it follows that the shortage will be greater at ________.

 

 

 

(a)     College X than college Y

 

(b)   College X than the surplus at college Y

 

(c)    College Y than the surplus at college X

 

(d)   College X than college Y if the demand is greater at college X

 

(e)   There is not enough information to answer this question.

 

 

 

Question 16

 

 

 

Oil producers expect that oil prices next year will be lower than oil prices this year. As a result, oil producers are most likely to___________.

 

 

 

(a)    Place more oil on the market this year, thus shifting the present supply curve of oil rightward

 

(b)   Hold some oil off the market his year, thus shifting the present supply curve of oil leftward

 

(c)    Place more oil on the market his year, thus increasing the quantity supplied of oil at lower, but not higher, prices

 

(d)      Hold some oil off the market this year, thus decreasing the quantity supplied of oil at lower, but not higher, prices

 

Question 17

 

A supply curve that is parallel to the horizontal axis suggest that_________.

 

(a)    The industry is organized monopolistically.

 

(b)   The relationship between price and quantity supplied is inverse

 

(c)    A change in demand will change the price in the same direction

 

(d)   A change in demand will change the equilibrium quantity but not the price.

 

 

 

Question 18

 

If the supply curve and demand curve for lettuce both shift to the left by an equal amount, what can we say about the resulting changes in prices and quantity?

 

(a)    The price will increase but the quantity may increase or decrease.

 

(b)   The price will increase and the quantity will increase

 

(c)    The price will decrease, and the quantity will increase

 

(d)   The price will stay the same but the quantity will increase

 

(e)   The price will stay the same but the quantity will decrease

 

 

 

Question 20

 

 

 

If the purchase and sale of marijuana become legalized, _________.

 

 

 

(a)    The equilibrium price and quantity with both rise.

 

(b)   The equilibrium price will fall, but the change in equilibrium quantity depends upon whether the demand curve shifts, more or the supply curve shifts more.

 

(c)    The equilibrium quantity will rise, but the change in equilibrium price depends upon whether the demand curve shifts more or the supply curve shifts more.

 

(d)   The equilibrium price and quantity will both fall.

 

Question 21

 

Based on the following company statements, which company is most likely to be in the marketing company era?

 

(a)    Our sales force was able to sell intermediaries more of our new product than they can resell in all of this year.

 

(b)   Our marketing manager is coordinating pricing, product decisions, promotion and distribution to help us show a profit at the end of this year.

 

(c)    The whole company is in good shape and demand exceeds what we can produce.

 

(d)    Our long range plan developed by our marketing manager is to expand so that we can profitably meet the long-term needs of our customers.

 

Question 22

 

A company which develops a single marketing mix for the whole market and does not segment the market uses which of the following marketing strategies?

 

(A)   Niche Marketing

 

(B)    Differentiated Marketing.

 

(C)   Undifferentiated Marketing.

 

(D)   Focused Marketing.

 

 

 

 

 

Question 23

 

The bargaining power of suppliers will be high when:

 

(a)    Suppliers threaten to integrate forward into the industry.

 

(b)   The industry is a key customer group to the suppliers.

 

(c)    There are few buyers and many suppliers.

 

(d)   The products are undifferentiated.

 

 

 

Question 24

 

With respect to perceptual maps, the method known as MDS stands for:

 

(a)    Memory Derived Scaling.

 

(b)   Multi-Dimensional Survey.

 

(c)    Marketing Digital Survey.

 

(d)   Multi-Dimensional Scaling.

 

Question 25

 

_______ is the process of naming board product-markets and then segmenting these board product-markets in order to select target markets and develop suitable marketing mixes.

 

(a)    Market positioning

 

(b)   Market Segmentation

 

(c)    Mass marketing

 

(d)   Diversification

 

 

 

Question 26

 

 

 

A Marketing philosophy summarized by the phrase “ a stronger focus on social and ethical concerns in marketing” is characteristic of _____________

 

 

 

(a)    The selling concept

 

(b)   The market concept

 

(c)    The social market concept

 

(d)   The green market concept

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Question 27

 

 

 

The ideal goal for the marketer is to find a(n)______ group of customers whose needs they can easily and profitably meet.

 

 

 

(a)    Quality

 

(b)   Unmet

 

(c)    Untapped

 

(d)   Competing

 

 

 

 

 

Question 28

 

 

 

Knowledge of the _________ clearly enters into the decision of which segments the company should eventually target.

 

 

 

(a)    Market

 

(b)   Company

 

(c)    Customer

 

(d)   Competitors

 

 

 

Question 29

 

 

 

Regarding the phrase “time is money, “what type of effect does time seemingly have on money?

 

 

 

(a)    Positive effect.

 

(b)   No Effect.

 

(c)    Little effect.

 

(d)   Negative effect.

 

Question 30

 

Which of the following is critical for successful marketing implementation?

 

(a)    Researching the market and delivering high value products.

 

(b)   Getting and keeping close to the customer.

 

(c)    Maintaining prices at current levels.

 

(d)   Adverting more than competitors.

 

 

 

 

 

Question 31

 

 

 

Which of the following is NOT true of the global matrix structure?

 

 

 

(a)    It is often used to alleviate the disadvantages associated with the geographic area structure.

 

(b)   It is often used to alleviate the disadvantages associated with global product division structures.

 

(c)    It is often used for sharing and coordinating responsibilities between product divisions and geographic areas.

 

(d)   This structure benefits front-line manages who now have only one boss-either a country manager or a product division manager.

 

(e)   The matrix structure may add layers of management.

 

 

 

Question 32

 

The staffing policy based on the belief that local people are most appropriate is an example of :

 

 

 

(a)    Ethnocentrism.

 

(b)    Hybrid approach.

 

(c)    Polycentrism.

 

(d)   Regiocentricism.

 

 

 

Question 33

 

Which of the following is an argument in favor of decentralization?

 

(a)    Capability to facilitate corporate-wide coordination.

 

(b)   Consistency in decision-making.

 

(c)    Permits greater speed, flexibility, and innovation.

 

(d)   Sufficient power for corporate-level managers to initiate necessary actions.

 

(e)   None of the above.

 

 

 

Question 34

 

The type of knowledge that is codifiable ( that is, it can be written down and transferred without losing much of its richness) is called ____ knowledge.

 

(a)    Explicit

 

(b)   Implicit

 

(c)    Tacit

 

(d)   Lucid

 

(e)   Clear

 

 

 

Question 35

 

The Human Development Index was development Initiative.

 

(a)    The oxford poverty and Human Development Initiative.

 

(b)   Sir Richard Jolly, Mahbub UI Haq, Gustav Ranis, and Lord Meghnad Desai.

 

(c)    The New Economics Foundation (NEF).

 

(d)   Bhutan’s kind Jigme Singye Wangchuck.

 

Question 36

 

Which one of the following is not an economic rationale for trade intervention?

 

(a)    Employment.

 

(b)   Balance of payments consideration.

 

(c)    Preservation of national identity.

 

(d)   Protection to domestic industry.

 

Question 37

 

Which one of the following is also known as Gross National Product (GNP)?

 

(a)    Gross Domestic Income.

 

(b)   Gross National Income.

 

(c)    Net National Income.

 

(d)   Net National Product.

 

Question 38

 

Which country uses “ Gross National Happiness” as an indicator of development?

 

(a)    Thailand.

 

(b)   Bhutan,

 

(c)    Australia.

 

(d)   China.

 

Question 39

 

The document issued by the shipping company in exports is called:

 

(a)    Commercial invoice.

 

(b)   Letter of credit.

 

(c)    Airway bill.

 

(d)   Bill of lading.

 

 

 

 

 

 

 

 

 

Question 40

 

Government regulation of the prices charged by natural monopolies is an example of _______.

 

 

 

(a)    A safety regulation.

 

(b)   An economic regulation.

 

(c)    An anti-trust regulation.

 

(d)   An anit-trust regulation.

 

(e)   An antimerer regulation.

 

 

 

 

 

Question 41

 

In the face of demographic pressures dealing with an aging workforce, many employers try to induce____Among their older workers through early retirement incentive programs.

 

(a)    Wage and salary penalties

 

(b)   Work penalties

 

(c)    Involuntary

 

(d)   Attrition

 

(e)   Voluntary attrition

 

 

 

Question 42

 

 

 

Title VII  of the ______ Act indentifies the following as protected groups: women, African Americans, Hispanics, Native Americans, Asian Americans, and Pacific Islander Americans.

 

 

 

(a)    Fair Hiring

 

(b)   Equal employment

 

(c)    Equal opportunity

 

(d)   Civil Rights

 

Question 43

 

An advantage of Statistical forecasting methods is that________.

 

(a)    Under the right conditions, they provide predictions that are much more precise than judgmental methods

 

(b)   They are particularly useful in dynamic environments

 

(c)      They are particularly useful if important events that occur in the labor market have not historical precedent

 

(d)   In the event of a legal dispute, they are more acceptable as evidence by juries

 

 

 

Question 44

 

The first step in the human resource planning process is _________.

 

(a)    Forecasting labor demand and supply

 

(b)   Goal setting

 

(c)    Program implementation

 

(d)   Program evolution

 

Question 45

 

Which one of the following is NOT an internal growth strategy?

 

(a)    Vertical integration

 

(b)   Market development

 

(c)    Joint venture

 

(d)   Innovation

 

Question 46

 

Which one of the following statements about employee referrals as a job recruitment method is true?

 

 

 

(a)    Compared with other internal recruiting methods, employee referrals result in the highest one-year survival rate.

 

(b)   The employee referral approach benefits only the employer and not the employee.

 

(c)    The informal employee referral approach is a very low-cost recruitment method.

 

(d)   The employee referral process is a useful method of increasing diversity.

 

(e)   An organizations that relies heavily on employee referrals will have no difficulty in complying with equal employment opportunity goals.

 

 

 

Question 47

 

 

 

If a company has a federal contract of more than $50,000 and has 50 or more employees, it________.

 

 

 

(a)    Must pay its male and female equally

 

(b)   Must have job descriptions for every job

 

(c)    Is legally required to maintain specified number of minority employees

 

(d)   Must have and abide by an equal employment policy

 

(e)   Must have  a mission statement that supports diversity

 

 

 

 

 

 

 

Question 48

 

Webb Greenhouse is looking for an accomplished gardener/salesperson. Studies have shown that the best recruiting method to fill this position is / are_____

 

 

 

(a)    Ads in the local newspapers

 

(b)   A notice in the local gardening club newsletter

 

(c)    Posting the position on the company Bulletin board

 

(d)   Applications from walk ins

 

(e)   None of the above, research shows no clear differences in employment experiences from any one source.

 

Question 49

 

Which term describes the process of gathering, analyzing, and synthesizing information about the jobs that are being done and any new jobs that are envisaged?

 

(a)    Job description.

 

(b)   Job analysis.

 

(c)    Job specification.

 

(d)   Human resource inventory.

 

Question 50

 

__________ is the process of attempting to locate and encourage potential applicants to apply for existing or anticipated job openings.

 

(a)    Recruitment

 

(b)   Selection

 

(c)    Compensation

 

(d)   Placement

 

Question 51

 

Which statement presents a condition that makes blowing the whistle on a company not just permissible but obligatory?

 

(a)    A threat of serious harm exists.

 

(b)   The whistleblower has exhausted all internal channels for resolving the problem.

 

(c)    The harm to be prevented overrides the harm done to the firm and to other employees

 

(d)   The whistleblower has good reason to believe that blowing the whistle will prevent the harm.

 

 

 

 

 

 

 

 

 

 

 

Question 52

 

To act so that no harm is done to a client would be defined as :

 

(a)    Nonmaleficence.

 

(b)    Autonomy

 

(c)    Beneficence.

 

(d)   Justice

 

Question 53

 

A Salesperson is given public recognition and a large bonus for making a valuable sale that he or she obtained using unethical tactics. This is an example of :

 

(a)    Creating a prospect for reward for unethical behavior

 

(b)   Creating a prospect for reward for ethical behavior

 

(c)    Failing to erect barriers against ethical behavior

 

(d)   Failing to erect barriers against unethical behavior

 

(e)     Obedience to authority.

 

Question 54

 

Although about______percent of American companies have a written code of ethics, surveys indicate that ethical codes are found________ frequently outside the United States.

 

(a)    90; more

 

(b)   90:Less

 

(c)    50; more

 

(d)   50; less

 

(e)   50; less

 

Question 55

 

Which of the following IS NOT an example of the charity principle?

 

(a)    Endowing public libraries.

 

(b)    Supporting settlement houses for poor.

 

(c)     Supporting a governmental protection agency.

 

(d)   Donating money to a family-counseling center.

 

Question 56

 

Many pollution control efforts have:

 

(a)    Relatively short payback periods.

 

(b)   Lon-term positive effects on profitability

 

(c)    Relatively short payback periods and long-term positive effects on profitability

 

(d)   Relatively long payback periods.

 

 

 

Question 57

 

The right to self-determination and freedom from the control of others is called:

 

(a)    Beneficence

 

(b)   Justice

 

(c)    Fidelity

 

(d)   Autonomy.

 

Question 58

 

Reina sells tires at extremely high prices in her home country. However, once a particular model of tire is outdated, she sells the tires in another country at a cost lower than the cost of exporting the tires. Reina is participating in:

 

(a)    Price gouging.

 

(b)   Evacuating

 

(c)    Extricating

 

(d)   Dumping

 

(e)   Unloading

 

 

 

Question 59

 

 

 

Human rights are :

 

 

 

(a)     The standards of treatment to which all people are entitled.

 

(b)   Can safely be ignored by international companies

 

(c)    Defined in the United Nations Global Compact

 

(d)   Of no interest to customers of international companies.

 

Question 60

 

Bribes or payoff request:

 

(a)    Are acceptable if they are in the form of large cash disbursements.

 

(b)   Are illegal in the united Sates only if money is the medium of exchange.

 

(c)    Have been deemed acceptable by the U.S. Foreign corrupt Practices Act.

 

(d)   Are frequently associated with nondurable consumer goods.

 

(e)   Are frequently associated with large construction contracts

 

 

 

 

 

 

 

 

 

Question 61

 

A Journal entry recording an accrual:

 

(a)    Results in a better matching of revenues and expenses.

 

(b)   Will involve a debit or credit to cash.

 

(c)    Will affect balance sheet accounts only.

 

(d)   Will most likely include a debit to a liability account.

 

Question 62

 

The purpose of the income statement is to show the:

 

(a)    Change in the fair market value of the assets from the prior income statement

 

(b)   Market value per share of stock at the date of the statement

 

(c)    Revenues collected during the period covered by the statement.

 

(d)   Net income or net loss for the period covered by the statement.

 

Question 63

 

A fiscal year:

 

(a)    Is always the same as the calendar year.

 

(b)   Is frequently selected based on the firm’s operating cycle.

 

(c)    Must always end on the same date each year

 

(d)   Must end on the last day of a month

 

Question 64

 

In an inflationary economic environment, the selling price set for a firm’s products will:

 

 

 

(a)    Not be affected by the cost flow assumption used.

 

(b)   Be higher if last in First Out is used than if First In First Out is used.

 

(c)    Be higher if First In First Out is used than if Last In First Out is used.

 

(d)   Be derived from the weighted average cost of inventory.

 

Question 65

 

The tendency of the rate earned on stockholders’ equity to vary disproportionately from the rate earned on total assets is sometimes referred to as:

 

(a)    Leverage.

 

(b)   Solvency

 

(c)    Yield.

 

(d)   Quick assets

 

 

 

 

 

Question 66

 

Which of the following is not a transition to be recorded in the accounting records of an entity?

 

(a)    Investment of cash by the owners.

 

(b)   Sale of product to customers.

 

(c)    Receipt of a plaque recognizing the firm’s encouragement of employee participation in the United Way fund drive.

 

(d)   Receipt of Services from a “ quick-print” shop in exchange for the promise to provide advertising design services of equivalent value.

 

Question 67

 

The Journal entry to record the sale or disposition of a depreciable plant asset always includes:

 

(a)    Recognition of a gain.

 

(b)   A debit to the accumulated depreciation account and for the related accumulated depreciation

 

(c)    Recognition of a loss.

 

(d)   A debit to the asset account for the book value of the asset.

 

Question 68

 

The amount of the average investment for a proposed investment of $60,000 in a fixed asset, with a useful life of four years, straight-line depreciation, o residual value, and an expected total net income of $ 21,600 for the 4 years, is:

 

(a)    $10,800

 

(b)   21,600

 

(c)    5,400

 

(d)   $30,000

 

Question 69

 

For which of the following reconciling items would an adjusting entry be necessary?

 

(a)    A deposit in transit.

 

(b)   An error by the bank.

 

(c)    Outstanding checks.

 

(d)   A bank service charge.

 

 

 

Question 70

 

The principle of consistency means that:

 

 

 

(a)    The accounting methods used by an entity never change.

 

(b)   The same accounting methods are used by all firms in an industry

 

(c)    The effect of any change in an accounting method will be disclosed in the financial statements or notes thereto.

 

(d)   There are not alternative methods of accounting for the same transaction

Negotiation Role-Play

Requirement:

week 2 assign.

Chapter 4 in “Essentials” explains ten specific steps for effective planning. (see pp. 97-110)

 

Address the third step in detail as to the Twin Lakes Mining Company, Exercise 18, (“Readings, Exercises and Cases” pp.547-549.) This step calls for assembling the issues, ranking their importance, and defining the bargaining mix. You are describing how you would plan the negotiation if you were the lead negotiator for the Twin Lakes Mining Company.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3. Assembling the Issues, Ranking Their Importance, and Defining the Bargaining Mix

 

The next step in planning is to assemble all the issues that have been defined into a comprehensive list. The combination of lists from each side in the negotiation determines the bargaining mix (see Chapter 2). In generating a list of issues, negotiators may feel that they put too much on the table at once or raise too many issues. This may happen if the parties do not talk frequently or if they have lots of business to transact. As we noted in step 2, however, introducing a long list of issues into a negotiation can make success more, rather than less, likely—provided that all the issues are real. Large bargaining mixes allow many possible components and arrangements for settlement, thus increasing the likelihood that a particular “package” of components will meet both parties’ needs and therefore lead to a successful settlement. At the same time, large bargaining mixes can lengthen negotiations because they present so many possible combinations of issues to consider, and combining and evaluating all these mixes can make valuing the deal very complex.

After assembling issues on an agenda, the negotiator next must prioritize them.

 

Prioritization includes two steps:

1. Determine which issues are most important and which are less important. Once negotiation begins, parties can easily be swept up in the rush of information, arguments, offers, counteroffers, trade-offs, and concessions. For those who are not clear in advance about what issues are more or less critical, it is easy to lose perspective and agree to suboptimal settlements or to get distracted by long debates over points that are relatively unimportant. When negotiators do not have priorities, they may be more likely to yield on those points aggressively argued by the other side rather than to yield based on their own priorities.

Priorities can be set in a number of ways. One simple way is for the negotiator to rank-order the issues by asking, “What is most important?” “What is second most important?” and “What is least important?” An even simpler process is to group issues into categories of high, medium, or low importance. When the negotiator represents a constituency, it is important to involve that group in setting priorities.

Priorities can be set for both interests and more specific issues. A third, more precise method is to award a total of 100 points to the total package of issues and then to divide the points among the issues in proportion to each issue’s relative importance.

If the negotiator has confidence in the relative weighting of points across the issues, then trading off and “packaging” possible settlements together becomes more systematic.

 

It is also important to set priorities (and possibly assign points) for both tangible and intangible issues. Intangible issues are often difficult to discuss and rank-order, yet if they remain subjective and not quantified, negotiators may overemphasize or underemphasize them. It is easy to push such issues aside in favor of concrete, specific, numerical issues—and negotiators must be careful not to let the “hard bargaining” over numbers drive out more ephemeral discussion of intangible issues and interests. More than one negotiator has received a rude shock when his or her constituency has rejected a settlement because it ignored the intangibles or dealt with them sub optimally in the final agreement.

 

Finally, negotiators may also wish to specify a bargaining range for each issue in the mix. Thus, not only would a “best possible” and “minimally acceptable” package be specified, but also a target and minimally acceptable level would be specified for each issue in the mix. Sometimes, assigning points to each issue, based on the issue’s relative importance to the others, can help a negotiator “keep score” as various elements of the bargaining mix are assembled.

 

2. Determine whether the issues are linked together or separate. If the issues are separate, they can be easily added or subtracted (here is where points can help); if connected, then settlement on one will be linked to settlement on the others and making concessions on one issue will inevitably be tied to some other issue. The negotiator must decide whether the issues are truly connected— for instance, whether the price he will pay for the house is dependent on what the bank will loan him—as opposed to simply being connected in his own mind for the sake of achieving a good settlement.

 

 

 

 

 

 

 

 

 

 

The above content is the method that we you need to use in next. Follow it to finish this negotiation.

 

 

 

 

 

 

 

 

 

 

 

 

CASE

Twin Lakes Mining Company

Introduction

In this role-play you will have the opportunity to negotiate a serious problem—a conflict between a mining company and the government of a small city regarding an environmental cleanup. While the issues in this scenario have been simplified somewhat for the purpose of this role-play, such conflicts between industry and governmental groups are typical throughout the country. Try to introduce as much realism into this situation as you can, based on your own personal experiences.

 

Background Information

The Twin Lakes Mining Company is located in Tamarack, Minnesota, in the northern part of the state. It was established there in 1961. The city of Tamarack has a year-round population of approximately 18,000. Although there is a growing revenue that accrues to the city as a result of heavy summer tourism (summer homes, fishing, etc.) and several cottage industries, Tamarack is basically a one-industry city. Twenty-five hundred people, 60 percent of whom live within city limits, work for the Twin Lakes Mining Company; 33 percent of the city’s real estate tax base of about $5 million consists of Twin Lakes Mining Company property and operations. Both in terms of direct tax revenue and indirect contribution to the economic stability of the local population, Tamarack is strongly dependent on the continued success of the Twin Lakes Mining Company.

 

The Twin Lakes Mining Company is an open-pit, iron ore mine. Open-pit mining consists of stripping the topsoil from the ore deposit with the use of power shovels. Train rails are then laid, and most of the ore is loaded into railroad cars for transportation to a central collecting point for rail or water shipment. As mining operations progress, rails are relaid or roads constructed to haul ore by truck. The ore is transported to a “benefication plant” located on the outskirts of Tamarack. Benefication of ore involves crushing, washing, concentration, blending, and agglomerating the ore. In the early days of ore production, such treatment was unnecessary; however, benefication is necessary today for several reasons. First, transportation costs of rejected material (gangue) are minimized.

 

The crude ore may lose as much as one-third of its weight in grading, and, in addition, impurities are removed at a much lower cost than if removed during smelting. Second, ores of various physical and chemical properties can be purified and blended during this process. Finally, fine ore materials, which previously may have been rejected as a result of smelting problems, can now be briquetted and pelletized to increase their value. After the ore proceeds through this process of cleaning and agglomerating into larger lumps or pellets, it is shipped by railroad car to steel mills throughout the Midwest. Rejected materials are returned to “consumed” parts of the mine, and the land is restored.

 

Twin Lakes’ benefication plant is located approximately five miles outside of

Tamarack. As a result of the expansion of the residential areas of the city, summer home development, and various Twin Lakes operations, the plant has become a major problem for local citizens. For years, the Tamarack City Council has been pressing the company to clean up the most problematic operations.

While most of these discussions have been amicable, Twin Lakes has done little or nothing to remedy the major concerns. Now, as a result of more stringent environmental laws and regulations, Twin Lakes has come under pressure from both the state of Minnesota and the federal government for environmental cleanup. Both the state and the federal

 

Environmental Protection Agency have informed Twin Lakes that the company is in major violation of water and air pollution quality standards, and that immediate action must be taken. Twin Lakes’ estimates indicate that total compliance with the cleanup regulations will cost the company over $36 million. Because Twin Lakes is now mining relatively low-grade ore and because foreign competition in the steel market has significantly eroded the demand for ore, environmental compliance may seriously influence the profitability of the company. Many local citizens, as individuals and through the local chapter of the United Mineworkers Union, are putting significant pressure on the City Council to help the Twin Lakes Company in its environmental cleanup operations.

 

The imposition of the environmental controls on Twin Lakes, and the resulting pressure from all segments of the community, have led to renewed discussions between company officials and the City Council. As a result of these discussions, the following environmental issues have emerged:

 

1. Water quality: The Twin Lakes plant requires large amounts of water to wash the crushed ore. In addition, much of the highest-quality ore is reduced to an almost powder like texture after washing and is being lost in the washing operation. As a result, the company has built a series of settlement recovery ponds alongside Beaver Brook near the plant. Water that has been used for washing ore is allowed to stand in these ponds; they are periodically drained and the ore recovered. Nevertheless, granules of iron ore and other impurities continue to wash downstream from the plant. The environmental agents have insisted that the effluent from the plant and the ponds be cleaned up. Estimates for the cost of a filtration plant are $20 million. Twin Lakes claims that it cannot afford to build the plant with its own revenue. Since Tamarack has periodically talked about Beaver Brook as a secondary water source for the city (and residential development makes this a more pressing concern in two to three years), the Twin Lakes officials hope that they might interest Tamarack in a joint venture.

 

2. Air quality: The entire process of mining, transporting, and crushing ore generates large amounts of dust. This has significantly increased the levels of particulates in the air. In addition, during the dry summer months, the operation of many large trucks along dirt roads intensifies the problem considerably. Twin Lakes believes that it can control a great deal of the dust generated immediately around the plant at a cost of approximately $8 million. The most significant debate with the city has been over a series of roads around the city outskirts. Approximately half of the roads are city owned; the rest have been specially constructed for the transportation of ore and material. Estimates for paving all the roads are $4.8 million, with a yearly maintenance cost of $600,000; periodic oil spraying of the roads, to keep down the dust, would run approximately $800,000 annually, but an agreement to do this as a short-term measure may not satisfy the environmental agencies.

 

3. Taxation of company land: The land for the mine itself is outside city limits.

However, the plant lies within city boundaries, and current taxes on the city land are $800,000 annually. The company has always felt that this taxation rate is excessive. In addition, several of the railroad spurs used to move ore into the plant, and out to the major railway line, cross city land. The city has continued to charge a flat rate of $400,000 annually for right-of-way use. It has occasionally offered the land for sale to the company at rates varying from $2.2 million to $2.4 million. Again, the company has felt that this rate is excessive.

 

Both the company and the city believe that if some resolution could be obtained on these three major issues, the remaining problems could be easily resolved, and Twin

Lakes would agree to keep the mine open.

Hrm Negotiation Simulation Measurement

Local H-56 Team (A, B, C): Date: May 23, 2017
Team Members: Arredondo, Maria * Garay, Ana * Lopez, Rebecca * Rosas, Maria * Yang, Zhidong
DEMAND (OPENING POSITION)

 

 Item Proposal (Article Number & Contract Clauses) Cost
1. Wages

 

Article 6 and Appendix A: wages rates, Clause 6.1

General Increases and Minimum rates.

%5 increase to wage change and starting minimum wage at $11.00 per hour

 

5% increase

190,042.16

2. Vacations Holiday

Leaves

Article 13 &14 clauses 13.6, 14.1 and 14.2, Article 12 clause 12.10 $77,245.00 = 30% Increase

$42,247.49 – 3 PH

3. Hours of Work, Overtime,

Retirement

Article 8 & 20, clause 8.3, 8.4  
4. Health Insurance, Other

Benefits

Article 18 & 19: Health and welfare schedule of benefits.

Clauses 19.4

5% Fund Increase, Add Vision and Dental Plan to current fund

$1,912,567.50
5. Team Negotiation topics Article 23: Term of Agreement  
Other

 

   
 Attach additional sheets as needed with proposed language changes.

 

Proposed Contract Duration: __5__ years

 

 

ESTIMATED ANNUAL COSTS

(add or delete years as needed)

Year 1: Year 2: Year 3:

Year 4:

Year 5:

TOTAL LIFE OF CONTRACT COST: $

 

 

Local H-56 Team (A, B, C): Date: May 23, 2017
Team Members: Arredondo, Maria * Garay, Ana * Lopez, Rebecca * Rosas, Maria * Yang, Zhidong
TARGET (DESIRED) SETTLEMENT
 Item Proposal (Article Number & Contract Clauses) Cost
1. Wages

 

Article 6 and Appendix A: wages rates, Clause 6.1 Pay Rates A. General Increases B. Minimum Rates

Target to be desired is %3 increase with $10.85 starting pay for minimum wage

 114,025.30
2. Vacations, HolidayLeaves Article 13 &14 clausers 13.6, 14.1 and 14.2, Article 12 clause 12.10 $66,306.50 = 24% Increase

$37,531.17 – 2 PH

3. Hours of Work, Overtime,

Retirement

Article 8 & 20, clause 8.3, 8.4  
4. Health Insurance, Other

Benefits

Article 18 & 19: Health and welfare schedule of benefits.

Clauses 19.4

3% Fund Increase, Add Vision and Dental Plan to current fund

 $1,867,101.75
5. Team Negotiation topics Article 23: Term of Agreement  
Other

 

   
 Attach additional sheets as needed with proposed language changes.
Proposed Contract Duration: __3__ years

 

 

ESTIMATED ANNUAL COSTS

(add or delete years as needed)

Year 1: Year 2: Year 3:

TOTAL LIFE OF CONTRACT COST: $

 

 

Local H-56 Team (A, B, C): Date: May 23, 2017
Team Members: Arredondo, Maria * Garay, Ana * Lopez, Rebecca * Rosas, Maria * Yang, Zhidong
MINIMUM SETTLEMENT

(THREAT OR WALKAWAY POINT)

FALL BACK POSITION

 Item Proposal (Article Number & Contract Clauses) Cost
1. Wages

 

Article 6 and Appendix A: wages rates, Clause 6.1

Minimal increase for general wage is 2.99% with minimum wage at $9.00 per hour

 $113,645.21
2. Vacations Holiday

Leaves

Article 13 &14 clauses 13.6, 14.1 and 14.2, Article 12 clause 12.10 $42,247.49 = 19% Increase

$18,765.59 – 1 PH

3. Hours of Work, Overtime,

Retirement

Article 8 & 20, clause 8.3, 8.4  
4. Health Insurance, Other

Benefits

Article 18 & 19: Health and welfare schedule of benefits.

Clauses 19.4

2.99% Fund Increase, Add Vision and Dental Plan to current fund

 $1,866,958.97
5. Team Negotiation topics Article 23: Term of Agreement  
Other

 

   
 Attach additional sheets as needed with proposed language changes.

 

Proposed Contract Duration: __35__ Months

 

 

ESTIMATED ANNUAL COSTS

(add or delete years as needed)

Year 1: Year 2: Year 3:

TOTAL LIFE OF CONTRACT COST: $

 

 

Local H-56 Team (A, B, C): Date: May 24, 2017
Team Members: Arredondo, Maria * Garay, Ana * Lopez, Rebecca * Rosas, Maria * Yang, Zhidong
FINAL AGREEMENT
 Item Summary (Article Number & Contract Clauses) Cost
1. Wages

 

Article 6 and Appendix A: wages rates, Clause 6.1  
2. Vacations Holiday

Leaves

Article 13 &14 clauses 13.6, 14.1 and 14.2, Article 12 clause 12.10  
3. Hours of Work, Overtime,

Retirement

Article 8 & 20, clause 8.3, 8.4  
4. Health Insurance, Other

Benefits

Article 18 & 19: Health and welfare schedule of benefits.

Clauses 19.4

 
5. Team Negotiation topics Article 23: Term of Agreement  
Other

 

   
 Attach additional sheets as needed with proposed language changes.
Proposed Contract Duration: ____ years

 

ESTIMATED ANNUAL COSTS

(add or delete years as needed)

Year 1: Year 2: Year 3:

Year 4:

Year 5:

TOTAL LIFE OF CONTRACT COST: $

 

3. Hours of Work, Overtime, and Premium Pay & Retirement

(First Name, Last Name)

Proposed Changes Positions Summary Estimated Cost Justifications
 

 

1

 

Current Position Copy from the CBA 0 NA
  Opening Position      
  Target Position      
  Fall Back Position      
 

 

2

 

Current Position Copy from the CBA 0 NA
  Opening Position      
  Target Position      
  Fall Back Position      
 

 

3 (Optional)

Current Position Copy from the CBA 0 NA
  Opening Position      
  Target Position      
  Fall Back Position      

 

CBA: Collective Bargaining Agreement http://www.thezinnia.com/ OR BlackBoard

 

References:

APA style

Budd, J. (2015). The Zinnia and Service Workers Local H-56. A collective bargaining simulation. Retrieved from www.thezinnia.com

Resistance To Change Paper

Hello  Please find the attached assignment.

 

 

Prepare a 1,400- to 2,100-word paper

 

Identifying both organizational and individual causes of resistance to change.

Describe how Lewin’s theory of change can be used to overcome resistance to change.

Integrate the assigned readings to your discussion and properly cite your specific references.

Format your paper consistent with APA guidelines.

 

Readings are attached

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

Lewin’s field theory as situated action in organizational change Rosch, Ed Organization Development Journal; Summer 2002; 20, 2; ProQuest Central pg. 8

 

 

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

 

 

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

 

 

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

 

 

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

 

 

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.