Case Study: Problem 5
The case study company received the latest report from the enterprise content management (ECM) consultant on existing data governance within the company. Sadly, the report was not very long because there is not very much data governance within the organization. On the positive side, the slate is relatively clean, and the consultant is free to establish a sound set of data governance policies and procedures for the future. As a final phase of the project, the ECM consultant will establish new and improved data governance policies and procedures in the areas of data quality, data management, data policies, business process management, and risk management. What factors will be important in good data governance, and what should a good data governance plan include?
Key Assignment
Part 1: Enterprise Content Management and Data Governance Policies and Procedures Manual (4–5 new pages; 25–30 total pages)
In the last few weeks, you have prepared the foundation for the enterprise content management manual by writing the Project Outline and Content Requirements, Implementation Life Cycle, Information Infrastructure Evaluation, Information Infrastructure Improvements, and Data Governance Evaluation sections. The final step in developing the enterprise content management manual is to document the changes that are necessary to improve the governance in the areas of data quality, data management, data policies, business process management, and risk management. In addition, you will prepare an implementation plan for the ECM and data governance policies and procedures you have defined. You will also further refine the document to produce the final version for the project. Updates may be based on peer and instructor feedback.
The following are the project deliverables:
• Update the Enterprise Content Management and Data Governance Policies and Procedures Manual title page with a new date and project name.
• Update the previously completed sections based on instructor feedback.
• Data Governance Improvements
o Data Quality
 Document the changes that are necessary to improve the governance currently in place related to data quality in the organization.
o Data Management
 Document the changes that are necessary to improve the governance currently in place related to data management in the organization.
o Data Policies Management
 Document the changes that are necessary to improve the governance currently in place related to data policies in the organization.
o Business Processes
 Document the changes that are necessary to improve the governance currently in place related to business processes in the organization.
o Risk Management
 Document the changes that are necessary to improve the governance currently in place related to risk management in the organization.
• Implementation Plan
o Define the team required for implementation of the ECM and data governance policies and procedures.
o Identify the key tasks required for implementation, including time and resource requirements.
o Assign key tasks to implementation team members.
o Develop a project time line.
o Establish key implementation milestones.

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