current customer services and expectations of samsung.

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Your assignment is to prepare and submit a paper on current customer services and expectations of samsung. The paper intends to discuss the present customer service as well as expectations within Samsung which have emerged from the delivery of superior products and services by the organization. Moreover, in the main findings section, various strategies which could be applied by Samsung to deliver consistent as well as effectual customer services within the competitive marketplace will also be evaluated. Apart from these strategies, this paper also provides certain recommendations which can be fruitful for the organization to sustain customer service excellence going forward. The significance of customer service may differ in terms of industry, a company’s products and services. The superior interpersonal communication system is quite essential in order to enhance customer services through which an organization can attain an excellent competitive advantage. In the present business scenario, customer service is considered as a significant consideration where every leading organization always attempts to meet the effective level of customer expectation (University of Cambridge, 2012. Newby & McManus, 2002. Richmond/ Wayne County, n.d.).

Please based prices for starting tomorrow Friday May 6th No commonly used topics

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Please based prices for starting tomorrow Friday May 6th
No commonly used topics !!!
Step One: Choose a topic.
You will attempt to persuade your audience to share your point-of-view or take a specific action. Choosing a good topic for this speech is key. Be sure to review this list of tired topics (posted in Week 2) prior to choosing your topic.
Step Two: Do your research.
You will need at least four sources and should provide a list of references at the end of the outline.
Step Three: Organize your ideas.
Select the most appropriate speech pattern for your topic.
Be sure to clearly state your thesis and preview your main points in the Introduction, provide section transitions throughout the speech, and cite sources as you present new ideas. Remember to conclude your speech with a re-statement of your thesis and something specific that your audience can do (a call to action).
Step Four: Finalize your speech.
Using your initial outline, begin writing a detailed outline of your speech (e.g. full outline). When you have a complete version of your speech, begin practicing to see if it fits within the window of time given. You only have 10-12 minutes to deliver this speech, so use this practice as a chance to edit yourself. If your speech runs far less than 10 minutes, you need to add more material. If the speech runs way over 12 minutes, you need to cut some material.

Chipotle’s Case Analysis al affiliation Do you think CMG is currently a successful company? Why or why not? Yes.

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Your assignment is to prepare and submit a paper on chipotle analysis. Chipotle’s Case Analysis al affiliation Do you think CMG is currently a successful company? Why or why not? Yes. CMG happens to be the largest player in the over $ 7 billion-plus “domestic fast-casual Mexican restaurant category”. In terms of total equity, CMG boasted of approximately US $ 1.245 billion as of 2012. With its international expansion, having 17 locations out of the United States as of October 2014 and a highly dedicated field team that delivers nothing but quality with the apprentice team leaders, and response to customer’s needs, CMG’s success is definitely on an upward trajectory in terms of equity, client base, operating income and assets. The company has also been able to maintain profit margins of about 36% as indicated by the chart below(Fundable, n.d).

Chart 1: CMG’s profit margin (Fundable, n.d.).

What is CMG’s business level strategy? Why do you think so?

CMG’s business level strategy includes cost leadership and product differentiation. In line with a dynamic corporate management under the leadership of Steve Ells, all Chipotle restaurants are company owned rather than franchised. Chipotle accepts fax orders coupled with the use of e-commerce from their website, as well as, an iPhone app allowing users to locate nearby restaurants, place orders, and prepay with their gift or credit card. These strategies offer dynamism, convenience, and efficiency to the customers, large sales, and profits turnover (Fundable, n.d.).

2. What are CMG’s key resources and capabilities that serve as the source of this business-level strategy?

First, Chipotle’s “food with integrity” mantra has been consistent throughout the years giving new and old customers something to identify with. Second, supporting local farmers, as well as, protecting animals serve as the key public relation resources. Well-established supply chains reduce logistics even during pick hours while focus on fresh and naturally raised ingredients is a parallel to most of its competitors (Fundable, n.d.).

3. In your opinion, will the competitive advantages CMG has currently developed based on this business strategy be sustainable? Why?

Yes. If CMG stays on the disciplined growth lane as it is, it can still maintain a debt-free balance sheet. Moreover, keeping away from mergers or franchising might allow it to keep a tight grip on the investments, equity, as well as, returns to investment in line with its business strategies.

4. What key weaknesses or challenges does CMG face?

The greatest challenge is competition. For example, from Panera Bread Company. Another is globalization. With the surge in globalization, restaurants are sprouting up, it might lose customers, and thus, revenues might decrease (Fundable, n.d.).

5. What do you recommend CMG do to respond to these challenges?

It has to be innovative. market oriented, and maintain a people-first culture. This way, it will regain control of the micro and macro-economic factors. It also has to invest more on advertising, as well as, an all-inclusive architecture. For instance, CMG allows the customers to see the food being prepared. However, in some restaurants, people in wheelchairs cannot do so. This can be construed as stigmatization and send the wrong customer signals.

Reference

Fundable. (n.d.). Chipotle Startup Story. Retrieved from .

Discussion on the most consequential features of new media.

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Compose a 2000 words assignment on the most consequential features of new media. Needs to be plagiarism free! The term “networks” within sociology is used to refer to the different connections between diverse actors, where these connections are driven by new media. Networks, according to Gane & Beer (2008, pp. 30), can be referred to as “dynamic systems that contain infinite creative possibilities, for they bring entities into contact in ways that would previously have been unimaginable.” Platforms are created through interfaces, where various media can be linked and information easily shared by huge numbers of people (Gane & Beer, 2008, pp.7). The sharing of information is easier due to reduced time and cost, and augmented speed of sharing information since there is no environmental supply chain. Gane & Beer (2008, pp. 67) view interfaces as key tools through which social and physical spaces are connected. Interface culture more specifically, is concerned with the material aspects of everyday life in which humans are able to communicate with machines and derive meaningful experiences from these interactions.

Multiple media networks have merged, through new patterns of organization and production, to create common new media capable of performing complex tasks that could only be performed using different devices during the analog period. For example, web pages getting merged with T.V channels to come up with a mode of information sharing in which people can get real-life stories in a very short time. Essentially, this means that new media has brought about new ways of representing the world, meaning that even the sociological and cultural meanings ascribed to world phenomena have changed. Using the social network analysis, according to Gane & Beer (2008, pp. 14) gives an empirical view of the way in which actors operate within networks. Networks are seen as means through which capitalism is advanced in society since they allow for the easy flow of capital (Gane & Beer, 2008, pp. 23).

In today’s society, a person has to be included in the network in order to be an active participant in social activities. The network society brought about by novel media has stratified the society and brought about new forms of disparities (Webster, 2006, pp. 111).