You are a member of a consulting firm that provides design services for institutions and organizations involved with education or training.  The firm is adding a new type of design service (support systems), and you have been asked to prepare a basic design package for one of the new customers.  The third task in creating the design for a support system is to prepare a faculty and staff support plan tailored to the type of client organization and its learner profile.  The support plan should include a description of the types of support needed (e.g., management, coaching, training) and how it might be provided.  Descriptions of support features and functions should be supported by references to pertinent literature.

As noted in the EEOC tutorial (located in this week’s lesson), candidates for the Director of HR position of the newly merged company, ZAB, are being asked to prepare a presentation about Title VII, as it pertains specifically to disparate impact and disparate treatment policies that should be implemented to avoid liability for potential Title VII violations. Do research to prepare for your presentation, and write a brief set of answers to the following questions:the difference between a disparate impact and a disparate treatment claim;the complaint procedure for a disparate impact and a disparate treatment claim as it pertains to the EEOC;the defenses available to the company should a disparate impact claim and/or a disparate treatment claim be lodged against ZAB;andsuggestions for avoiding potential EEOC claims and complaints.Your assignment should be between 500-750 words in length. You must also properly cite your sources using APA format.