Abnormal Psychology

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Critical Thinking Steps:
1. Differentiate among facts, opinions, and inferences.
2. Analyze information from various sources.
3. Recognize and develop alternative perspectives or solutions.
4. Evaluate alternatives to make sound judgments.

Keeping the above critical thinking step in mind, the student is required to interview/review a mental health service.  Each student is required to develop 10 critical thinking questions for the interview.  These are open-ended questions that cannot be answered yes or no and require elaboration.  These questions will be submitted along with the final paper.  The interview will NOT be done at the facility and must be done with a counselor (not a receptionist, or a counselor in training).  It needs to be conducted via technology or a phone interview.  Realize this cannot be done at the last minute. Planning is required to schedule an phone or virtual appointment with the organizations/professionals.  This should be scheduled by Week 2 or Week 3 of the course.
The student will write a 3-4 page scholarly paper integrating critical thinking skills (below) into their experience along with
course terminology and application.  It is not a question and answer paper.  It can be written in 1st person.  Interview questions will be attached to the paper.  Papers will not be accepted unless the organizations contact name, phone number, and email is on the paper.  Papers will be submitted in the assignment tab in the Blackboard course. 

Organizational behavior

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. As a student of organizational behavior, you have the opportunity to investigate what factors lead employees to make certain choices. What can this in turn help you do within your job?

  1. It is important for service organizations to include customer needs and requirements in assessing their effectiveness. Why is this so? Discuss
  2. Explain “workforce diversity.” What key managerial skill do you think is most important when dealing with workforce diversity?

Sample Solution

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Increasing or decreasing sales number

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What are the two causes of an increasing or decreasing sales number?
Discuss all the reasons that might explain an increase or decrease in gross profit.

Sample Solution

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Upper management for a mid-sized manufacturing company.

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You are in upper management for a mid-sized manufacturing company. Recent economic changes forced upper management to move much of the manufacturing to a foreign country. As a result, many of the state-side employees will be forced to work directly with foreign counterparts. There is great concern that the existing employees may not embrace the change, and you’ve been tasked with creating a plan to minimize the fallout.
Develop a plan that will facilitate as smooth of a transition as possible, optimizing employee buy-in, satisfaction, and productivity. Write a report that explains the details of your plan, and be sure to integrate concrete examples and supportive reasoning for how to implement this plan following each step of Lewin’s 3-Stage Model of Change.
Prompt 2
You are an executive-level manager for a large marketing firm. Up until recently, your marketing executives enjoyed a myriad of perks including travel to meet with clients, laptop computers, free gym memberships, and company cars. However, after your firm lost a high producing account, marketing executives will lose some of the important benefits to which they’ve grown accustomed. It is your job to get the executives to buy into the changes. These changes include: restricted use of personal vehicles, limited travel benefits, elimination of tele-commuting and return of smartphones and tablets. You know this will not be easy.
Integrating Lewin’s 3-Stage Model of Change, create a change management plan that will convince the soon-to-be disgruntled executives to buy into the change. Write up your plan as a report that you will give to the CEO for approval before you implement it. Within the report, explain and justify specific steps you will take and your methods of communication with the employees about the changes.

Sample Solution

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