Please complete all parts
Part 1
“Transactional Communication Model.†Please respond to the following:
Scenario: You are attending a town council meeting where you meet community leader Fran Richardson who is influential in the transportation business. You and Richardson obviously have a lot in common and your conversation is animated and friendly. As a manager in an engineering firm, you know that Richardson could be a valuable contact. Your conversation is interrupted with the start of the meeting. Richardson says to you, “Letâ€
s meet for lunch. Iâ€
ll call you soon.†Students will respond to the following:Apply the transactional communication model to the above scenario, when you met community leader Fran Richardson. Using each of the modelâ€
s elements:
Explain each component of the transactional communication model.
Assess how each element listed below influences the interpretation of a messageâ€
s meaning:
Sender
Receiver
Channel
Message
Feedback
Noise
Context
Simultaneous and Continuous
Part 2
One of the problems with non-verbal language is that it is difficult to interpret. You are giving a presentation to your associates at work (or classmates in class) and you observe the following non-verbal behavior in your audience members.
One associate/student is writing the entire time you are talking.
One associate/student is smiling although you are talking about a serious issue.
One associate/student has his/her eyes closed.
Discuss three possible interpretations of each non-verbal behavior and analyze how each interpretation would influence the speakerâ€
s evaluation of audience feedback/change.
Part 3
“Cultural Influences.†Please respond to the following:
You are meeting with an international client in the Middle East and want to make sure you have addressed any cultural issues that might impact the success of your meeting.
Numerous theorists discuss cultural concepts. Using this information as a basis, discuss the concepts you would want to analyze and evaluate in order to prepare you and other company executives for the upcoming meeting.
Determine which of the concepts you discussed would be the hardest to analyze. Explain your reasoning.
Describe a worst case scenario involving the muddling of culture concepts. Determine the steps you (or your company) can take to ensure something similar never happens to you.
Part 4
Find a Web site that has an “About Us†section or a “Press Release†section. Write a three to four (3-4) page paper addressing the following:
Identify the Web site, the sender, and perceived receiver.
Analyze the integrated business communication.
Assess the media richness of the section.
Describe how the message is framed.
Identify opinion leaders.
Make recommendations for improving word choice.
The format of the paper is to be as follows:
Typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format. Microsoft Word document.
Use headers for each of the subjects being covered, followed by your response.
In addition to the three to four (3-4) pages required, a title page is to be included. The title page is to contain the title of the assignment, your name, the instructorâ€
s name, the course title, and the date.
Part 5
Describe three different barriers to effective listening and how they develop in the workplace.
Describe some basic steps you could take to remove existing barriers in your current workplace (or classroom).
Describe the different types of listeners and how a business leader might develop employees to become active listeners.
Part 6
Locate your local Chamber of Commerceâ€
s community profile either online or in printed material that describes your local community. Write a three to four (3-4) page paper on the following:
Illustrate the messageâ€
s view of the audience and stakeholders based on the written profile.
Create your own analysis of the community stakeholders and audience using the demographics, geographics, psychographics, sociographics, usergraphics, and webographics described in this chapter.
Give two recommendations that would improve the message, based on audience analysis.
Provide your rationale as to why your version would be better than the original.
The format of the paper is to be as follows:
Typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format, Microsoft Word document.
Use headers for each of the subjects being covered, followed by your response.
In addition to the three to four (3-4) pages required, a title page is to be included. The title page is to contain the title of the assignment, your name, the instructorâ€
s name, the course title, and the date.
Part 7
Discuss how instant messaging and videoconferencing influences communications components as illustrated in the transactional model.
Explain when would it be appropriate to use instant messaging in the workplace. Provide an example. Determine the benefits and the challenges.
Justify when videoconferencing be appropriate in the workplace. Provide an example. Explain the benefits and the challenges of this approach.
Part 8
When thinking about the history of public relations, determine which development do you think was the most significant. Explain your reasoning.
Of all the articles you found on the Web site for the World Advertising Research Centre (WARC) at http://www.warc.com/, determine which was the most applicable. Explain your rationale.
Explain how can this information help you communicate effectively with these professionals
Part 9
Review the email to Bobby Johnson found in Chapter 5 under the heading: “Choosing a Channel†in your textbook.
Write a three to four (3-4) page paper that answers the following:
Identify the communication problems with the email.
Using the 10 Cs for Writing Effectively, rewrite the email. Include: content, completeness, correctness, clarity, coherence, conciseness, connection, creativity, courtesy, and closure.
Identify which Cs you used where and how that changed the email in terms of the effectiveness.
Identify the strategies used for composing a more effective message.
The format of the paper is to be as follows:
Typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format in a Microsoft Word document.
Use headers for each of the subjects being covered, followed by your response.
In addition to the three to four (3-4) pages required, a title page is to be included. The title page is to contain the title of the assignment, your name, the instructorâ€
s name, the course title, and the date.
COPY OF THE EMAIL
FROM: Bobby Johnson:TO: All colleagues and administrative of Joe BanyonSUBJECT: Invitation to the farewell party of Joe Banyon, and request for contribution.
Joe Banyon is retiring next month. I have been asked by some of his friends to arrange a farewell party in his honor. It will be this Friday, October 15, 2013 from 6:00pm until 9:00pm at Cary Café, located on 1601, St. Paul Street, Greenbelt, Maryland 21209. I hope that each of you can make it. We are planning to give him a certificate and a gift. I am collecting donations of $5.00 to 10.00 from anyone who would like to donate. I will receive donations up until Wednesday, October 13, 2013.Please RSVP me by email with your attendance status. You can also email me if you would like to donate to the certificate. I will stop past your cubicles or offices to pick up your donation.
Best Regards,
Bobby Johnson.
Part 10
Your company has charged you with managing internal communications for its upcoming 50th anniversary. You need to coordinate events among the planning committee as well as eventually send invitations to all employees. Your company has just over 500 employees in 12 locations across three states in the southwest U.S.
Besides the information provided, determine additional information that you will you need to plan your communication strategy.
When communicating with the planning committee, determine which form(s) of communication do you think would be most appropriate. Explain your reasoning.
Select the best means of communication that you would employ when alerting the employee populations as a whole of the event. Explain your rationale.
Part 11
You are spearheading a study within your international company to determine (1) the advantage or disadvantage of hiring locals or natives versus sending present company employees for short periods of time; (2) if the company decides to send present employees, determine the necessary training to facilitate their success in a different culture.
Using the Hofstede model, discuss the differences in power distance, uncertainty avoidance, individualism versus collectivism, and masculine versus feminine of the different cultures.
Part 12
Choose five (5) different communication methods. Draft a form of communication for each of the four (4) scenarios listed below based on one or more of the different communication methods.
Write a three to four (3-4) page paper that addresses the following scenarios:
One of your employees is constantly late, leaving food and drinks at the work station, and you are forced to address the situation.
You need to let all employees know about a company special event.
You hear from a friend that a client is about to sign a contract with one of your present competitors.
You have three bids on a piece of equipment and you need to get a management decision on purchasing.
The format of the paper is to be as follows:
Typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format, a Microsoft Word document.
Use headers for each of the subjects being covered, followed by your response.
In addition to the three to four (3–4) pages required, a title page is to be included. The title page is to contain the title of the assignment, your name, the instructorâ€
s name, the course title, and the date.
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