Padgett-Beale’s Chief Privacy Officer

Your internship assignment for this week is with the Office of the Corporate Counsel & Chief Privacy Officer.

Padgett-Beale’s Chief Privacy Officer has invited you to “shadow” the company’s internal investigators as they look into a privacy problem that was uncovered in the Resort Operations organization (see “Background Information” at the end of this message). Your recent experience working in that organization is viewed as a plus since you may have seen or heard something during your time in Resort Operations and Guest Relations.

The CPO has also asked you to assist with identifying a set of appropriate and relevant updates to the company’s internal training program for staff members with access to guest information. The goal of these updates should be to strengthen the training provided to staff so that they understand (a) the importance of maintaining guest privacy and (b) the consequences that may be imposed upon staff who are found to have violated company rules and policies regarding guest privacy.

To begin, read the Background Information section below. Then consult the course readings and do additional research into the privacy, data security, and liability issues surrounding the stated privacy problem. Next, identify 3 to 5 specific recommendations for appropriate and relevant updates to the Guest Relations staff training program. Remember to focus your research and recommendations upon the hospitality industry (specifically hotels).

Summarize your research and present your recommendations in a 3 to 5 paragraph briefing paper. Please remember to list and cite your sources (APA format preferred).

Background Information

Special requests from guests are entered into the reservation database for use by front desk, concierge, housekeeping, and maintenance personnel. Food service personnel may also need to access this information in order to address special dietary needs. Guests may enter the information themselves using a web-based form or a call center operator may enter it on a guest’s behalf.

The Chief Privacy Officer recently became aware of a disturbing practice in which anonymous staffers have been posting “outrageous guest requests” under the “Humor” section of employee bulletin boards in the Resort Operations staff locker rooms. Some of these postings have included guest names and room numbers along with names and ages of children. This practice is a shocking violation of guests’ privacy and could seriously harm the company’s reputation if the practice were to continue. The bulletin boards have been moved to the semi-public hallway outside the locker rooms as a first step towards stopping this behavior.

A deeper investigation into the situation revealed that the recently revised guest relations privacy policy has strong protections in place that detail (a) who is allowed to access guest information and (b) the permitted uses of guest information. The consequences for violations, as listed in the policy, range from a two-week suspension without pay to termination of employment.

For examples of guest privacy policies, please see these resources:

  1. https://www.lhw.com/Privacy-Policy
  2. https://www.tajhotels.com/en-in/about-taj-group/legal/privacy-policy/
  3. https://www.fourseasons.com/privacy/

Sample Solution

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Discussion: legal and ethical considerations for group and family

THE TASK IS TWO REPLY WITH A COMMENT TO EACH POST, POST 1 AND POST 2. TWO REFERENCE IS NEED IT PER COMMENT WITH CITATION PER REFERENCE IN APA STYLE ABOVE ABOVE 2013. 

POST 1

The Health Insurance Portability and Accountability Act (HIPPA) is one of the acts that guide the practices of a nurse when it comes to Group and Family Therapy. Ethical and legal considerations such as confidential information of a patient as defined by HIPPA is part of what psychiatric mental health nurse practitioner does. Therefore, in this discussion, the primary objective is to provide an explanation of how legal and ethical considerations for group and family therapy differ from individual therapy.  The differences between the considerations significantly affect therapeutic approaches for clients depending on whether the clients are put on group or family therapy (Schiefele et al. 2018)

The differences in legal and ethical considerations for group and family therapy and individual therapy

Group and family therapists face more ethical and legal challenges than individually oriented therapists do. First, in group and family therapy, the ethical consideration is grounded in the foundational premise of the family as a system and therefore, the focus of the therapy is on the relationship. Some of the specific ethical and legal considerations that require special attention on the part of individual and group and family therapists include responsibility, informed consent and confidentiality. The first difference in ethical considerations for group and family therapy and individual therapy based on responsibility (Schiefele et al. 2018). Unlike individual therapy, group and family therapy is associated with the dilemma of multiple clients who are in the same situations and therefore, an intervention that serves one person’s best interests may be counter therapeutic to another. It means that the therapy process must consider an intervention that serves all the parties involved (Gurman & Burton, 2014). In group and family therapy, there are conflicting goals, as well as, the interests of the parties involved. It is unlike individual therapy in which the therapist encourages the client to explore potential ramifications of his or her actions. The group and family therapist is set apart from the individual therapist because of the family therapist’s ethical clear commitment to promoting the welfare of every member involved in the treatment process. It implies that group and family therapist has more responsibility than an individual therapist does for exercising judgment, which must take into account all the individuals (Gurman & Burton, 2014)

When it comes to legal consideration, informed consent is a key difference between group and family therapy and individual therapy. In treating each member’s confidences in-group and family therapy, the therapists should act as though that person were an individual client (Shaw, 2015).  The information got during a private session, or a telephone call from one member is not divulged to other family members. The therapist upholds the individual client’s confidentiality to other family members (Hertlein, Blumer & Mihaloliakos, 2015). When it comes to individual therapy, one obtains only one client’s permission to use information while in the group and family therapy the permission is obtained during the conjoint sessions.

How the differences might affect therapeutic approaches for client’s in-group and family therapy

By considering responsibility as ethical considering in group and family therapy, the therapist must ensure that improvement in the status of one the member in the therapy is not occurring at the expense of another member. As part of ethical consideration, the group and family therapist should be an advocate of the family system during therapeutic process and avoids becoming an agent of any one of the members. When it comes to preservation of confidentiality, therapeutic approaches for clients in group and family therapy is such that the therapists arrange for sessions with individual family members to actively encourage the sharing of “secrets” as part of better understand what is occurring in the group or family (Shaw, 2015). When dealing with clients in group and family therapy, I will ensure that informed consent is obtained from each member in the therapy process before any information is used. If permission is not granted, all information must be kept confidential (Hertlein,  Blumer & Mihaloliakos, 2015)

                                                              References

Gurman, A. S., & Burton, M. (2014). Individual Therapy for Couple of Problems: Perspectives and Pitfalls. Journal of Marital and Family Therapy, 40, 4, 470-483.

Hertlein, K. M., Blumer, M. L. C., & Mihaloliakos, J. H. (2015). Marriage and Family Counselors’ Perceived Ethical Issues Related to Online Therapy. The Family Journal, 23, 1, 5-12.

Schiefele, A.-K., Lutz, W., Rubel, J., Barkham, M., Saxon, D., Bohnke, J., Delgadillo, J., … Lambert, M. J. ( 2018). Reliability of Therapist Effects in Practice-Based Psychotherapy Research: A Guide for the Planning of Future Studies. Administration and Policy in Mental Health and Mental Health Services Research, 45, 6, 598-613.

Shaw, E. (2015). Ethical Practice in Couple and Family Therapy: Negotiating Rocky Terrain. Australian and New

POST 2

Psychotherapy is a way to help people with a broad variety of mental illnesses and emotional difficulties. Psychotherapy can help eliminate or control troubling symptoms, so a person can function better and can increase well-being and healing (APA, 2018). There are two major types of therapies which are Individual therapy and group therapy. On individual therapy, the individual expresses his or her freedom and ability to talk to the therapist without fear of anything. Individual therapy involves the patient and the therapist alone while the group or family therapy includes the patient and the family members or another patient in a group therapy. The group and family therapy help to improve the relationship and interaction of the patient with other people in the group or family which leads to an improvement in the patient mental health (Laureate Education (Producer), 2017).

Legal and Ethical Considerations for Group/Family and Individual Therapy

Ethical consideration that is most seen individual therapy versus group and family therapy is the process and content of interactions in individual versus group therapy. In individual therapy, is mostly talk about one particular patient on his or her feeling and the patient privacy is maintained. Group or family therapy involves two or more people where privacy is not maintained and where one individual’s perception may be criticized by another member of the group which makes the patient endorse a feeling that his or her feelings do not count and respected (Nichols, M., 2014). The level of confidentiality in groups is far less secure than it is individual therapy. Although group members are generally instructed that the information and events that occur in the group are to be held confidential and only to be shared with group members during therapy, the potential for a breach of confidentiality is far greater in group therapy (AAC, 2018).

Both the individual and group or family required the therapist to obtain informed consent before the commencement of the therapy. The therapist is expected to explain the dos and don’ts of the sessions, the goals, and the expected outcome of the therapy to his or her clients. In addition to that, the therapist will make sure that the client’s signs form for confidentiality. This will ensure that anything said between any two or more group members at any time is part of the group and is confidential (Breeskin J., 2011).

Impact of the Ethical factors and Strategies for the therapeutic approaches for Clients in Group/Family Therapy

The patient will be educated on the importance of confidentiality and not reveal other patient’s mental health problem to other people. The therapist should use appropriate therapeutic skills when interacting with group therapy.  Ethical issues in group psychotherapy are complex and differ from individual psychotherapy with regard to the types of ethical dilemmas that are encountered. Confidentiality is a special area of concern, given that there are more threats to confidentiality in group therapy than in individual therapy (Klontz B.T., 2004). 

Reference

American Addiction Centre, 2018. Group Therapy verses Individual Therapy. Retrieved from https://americanaddictioncenters.org/therapy-treatment/group-individual

American Psychiatric Association, 2018. What is Psychotherapy? Retrieved from https://www.psychiatry.org/patients-families/psychotherapy

Breeskin J., 2011. Procedures and guidelines for group therapy. Retrieved from https://www.apadivisions.org/division-49/publications/newsletter/group-psychologist/2011/04/group-procedures.aspx

Klontz B.T., 2004. Ethical Practice of Group Experiential Psychotherapy. Retrieved from https://www.researchgate.net/publication/232563953_Ethical_Practice_of_Group_Experiential_Psychotherapy

Laureate Education (Producer). (2017). Introduction to psychotherapy with groups and families [Video file]. Baltimore, MD: Author.

Nichols, M. (2014). The essentials of family therapy (6th ed.). Boston, MA: Pearson.

Multiple Essays – Intro to Psych

These will be multiple small essays. i do not need a title page. i just need the work and reference page. please submit as seperate assignments by the number they are assigned.

2. Body, Brain, & Lifespan Development (1100 words)
After reviewing Chapters 2 and 3 and watching the videos write an essay that defines and explains the relationship of the nervous system, endocrine system, and brain, to lifespan development.
References should include the course materials and at least 2 resources from the Aspen Library. The essay will include in-text citations and a minimum of 3 references in APA format.
The length 1100. The title page and reference page do not count towards the minimum word count. Please review the rubric criteria for this assignment.
Assignment Expectations
Length: 1100
Structure:  Include a title page and a reference page in APA format. These do not count towards the minimal word count for the assignment.
References: The course assigned text and a minimum of two (2) additional references from the Aspen Library to support your claims.
Format: Save your assignment as a Microsoft Word document (.doc or .docx)

3. Shaping the World We Live In
The internet can be used to do your own research about how the world we live in is shaped by what we sense and what we perceive. Go to the link The Human Senses. Read and complete each experiment- Vision (Rods & Cones, The Blind Spot, and After images), Taste and Smell (Effect of Smell on Taste), Touch (Temperature Perception), and Hearing and Balance (Orienting to Sound & Balance and Vision). In an essay respond to the following questions from the experiments. Include a title page and reference page. Include in the essay, support for your findings and questions responses.
Vision: Rods and Cones- Respond to the questions for each experiment.
Experiment 1
Experiment 2
Vision: The Blind Spot- Respond to the questions for each experiment
Experiment 1
Experiment 2
Vision: Afterimages- Respond to questions

Taste & Smell Respond to the questions
Taste
Smell
Touch- Respond to the questions
Temperature Perception
Hearing and Balance- Respond to the questions
Orienting to sound
Balance and vision
Assignment Expectations
Length: 1100

5. Assignment:

Profession: Thinking, Language, and Learning
Imagine that you are nearing graduation. You are determined to find a career that is related to the study of thinking, language and intelligence.  Create an essay that explains the field of study you would choose, a sub-discipline of the field, and the specific areas you are interested in studying. Provide a summary of the scientists that impacted the field, the scientists field of study, and the key tenants of historical study. Finally, explain how the field that you will be employed in applies psychology to daily life.

Write an essay that is 1250-1750 words addressing each of the following points. Be sure to provide a complete answer for each point. Be sure to include and introduction and conclusion. The headings should be clear and provide information for which the bullet points are being addressed in the specific section. Make sure to reference the citations using APA writing style for the essay, in-text citations, and references. Review the rubric criteria for this assignment.

Recommended headings:
Identification of a psychology profession and field of study.
Identification of the specific sub-discipline that you are interested in working in.
The job title that you would pursue.
The specific areas of study that you would be focused on.
The scientists who impacted the areas of study identified.
The scientists seminal works in the field.
The impact in daily life, of the area of study and career.

Assignment Expectations
Length: 1100

6. Motivations & Emotions
This is an essay that will include images.
Select one theory related to motivation and emotions and summarize it.
Choose an open source or creative commons image from the internet and explain how it demonstrates how both gestures and emotions are understood inter- and intra- culturally (be sure to cite the source of the image). 
Explain how cultural and situational factors can impact an individuals eating habits and taste preferences. Provide at least one example.
Analyze how stress impacts health (include the three main types of stressors) and provide at least one recommendation for each type of stressor to reduce stress and improve health.
Assignment Expectations
Length: 1100

8.  Movie Analysis
This week your signature assignment takes you to the movies. For this assignment you will watch one of the movies listed below. Then you will write an analysis paper drawing on everything that you have learned in the course. You will analyze the movie and complete a cohesive and comprehensive paper responding to the prompts below. Ensure the paper is organized in a way that shows each of the prompts are addressed.
Identify the movie by title and year. Provide a 2-3 sentence overview of the movie plot. Identify the main characters and provide a 1-sentence description for each.
Extrapolate from the movie the individuals that are influenced by the study of or practice of psychology, provide an explanation for the disciplines or sub-disciplines that are involved in the movie. Utilize appropriate vocabulary and terminology in the extrapolation.
Identify the psychological disorder of the character(s) in the movie. Does the diagnosis explained in the movie align to the DSM? Once a diagnosis is made, does the label attached impact the character personally? Professionally? Socially?
Explain the main theoretical approach, strategies, and practices that are used in the study of psychology in the movie. Provide a background explaining the strategies, historical and modern practices, and historical scientists related to the identified discipline or subdiscipline of psychology. Utilize appropriate vocabulary and terminology in the explanation.
Considering the brain and lifespan development, how do the characters in the movie portray cognitive, social, and moral development?
Associate the movie characters, plot, and setting with seminal investigations and major findings in psychology. Explain the seminal investigation and the major psychological finding referred to and explain whether or not it is accurately portrayed in the movie. Explain the points that make it either accurate or inaccurate.
What are the stereotypes presented in the movie? How are they related to the study of psychology? Are there examples throughout the movie of gender roles? How are sensations and perceptions shown in the movie?
Evaluate the role of learning and memory in the movie. How does the movie relate to and demonstrate classical conditioning, operant conditioning, or observational learning? Is there an impact on memory construction or retention in the movie? If yes, how is it portrayed? How is it (or is it not) accurate with what you have learned about what triggers memory construction, retrieval and memory loss?
Where within the movie, and how, are thinking, language, and intelligence explained and portrayed?
Evaluate how gestures ad expressions of emotion are portrayed in the movie. Analyze their relation to the experiences and culture of the characters.
What motivates the main character(s) throughout the movie? How does this relate to learning regarding motivation, emotion, stress, health and human flourishing?
If the character in the movie receives treatment explain the treatment? Explain how the treatment does or does not align with a typical treatment for this disorder.
Finally, conclude your paper with a review of how the movie portrayed the disorder. Apply course learning to explain why it was or was not a realistic portrayal of the disorder. Include in the conclusion your personal reaction to the movie and how mental illness was portrayed.

Movie Options
A Beautiful Mind (Psychosis)
As Good as It Gets (Anxiety Disorder)
Benny and Joon (Psychosis)
Black Swan (Variety of Disorders)
Call me Crazy: A Five Film (Schizophrenia)
Clean and Sober (Substance Related Disorder)
The Deer Hunter (Stress Disorder)
The Fisher King (Variety of Disorders)
Gia (Substance Related / Mood Disorder)
Girl Interrupted (Variety of Disorders)
High Anxiety (Acrophobia Disorder)
Infinitely Polar Bear (Bipolar disorder)
I Smile Back (Variety of Disorders)
Its Kind of a Funny Story (Depression and Suicidal ideation)
Matchstick Man (Obsessive-Compulsive Disorder)
Off the Map (Mood Disorder)
One Flew Over the Cuckoos Nest (Variety of Disorders)
Ordinary People (Mood Disorder)
Pawn Sacrifice (Paranoid Delusions)
Rachel at the Wedding (Substance Related Disorders)
Silver Linings Playbook (Bipolar Disorder)
Sybil (Stress Disorder)
The Skeleton Twins (Depression)
Three Faces of Eve (Stress Disorder)
Transamerica (Gender Identity Disorder)
Twenty-eight Days w/ Sandra Bullock (Substance Related Disorders)
Welcome to Me (Bipolar Personality Disorder)
What about Bob? (Anxiety Disorder)
Whats Eating Gilbert Grape (Depression/Autism Spectrum Disorder)

Assignment Expectations:
Length: 1350

case #1: Reducing Supplier Evaluation Cycle Time. – custom papers

case #1: Reducing Supplier Evaluation Cycle Time.
Paper details:
Read, analyze and answer the questions of the case: Reducing Supplier Evaluation Cycle Time.
Case
Emily Burns, a commodity team leader for a consumer food products company, just returned from a seminar that addressed current sourcing and supply chain topics. One session really caught her attention. The speaker presented the results of a study that showed concept-to-customer new product development cycle times were getting shorter by 50 percent (on average) every five years. While in some industries this rate of change was less severe, in other industries the rate of change was even more rapid.
The speaker used the automotive industry as an example. In the late-1980s, GM, Ford, and Chrysler required 60 months to design and produce a new car or truck. During the early 1990s, the benchmark for development time became 48 months. By the mid-1990s world-class producers were aiming for development times of 36 months. By the late 1990s, Japanese companies had reduced development time to 24 months. In 2002, an article appeared in the Wall Street Journal quoting the CEO of Honda as saying his company needed to reduce development times to 18 months. From the mid1980s to 2003, new product development cycle times changed from 60 months to a target of 18 months, or a reduction of 70 percent! The speaker also made an offhand comment that any activities or subprocesses that support new product development must also shorten.
As Emily thought about what she had heard, she came to two conclusions. First, the food products industry was beginning to see the same kinds of market pressures that rapidly changing industries, such as automobiles and electronics, have experienced for many years. For example, she knew that the life cycles of her company’s products were getting shorter and shorter. Second, Emily knew very well that while not all supplier evaluation and selection decisions originated during the development of new products, many of the critical selection decisions were the result of new product needs. As her company reduced product development cycle times, it was logical that the time it takes to evaluate and select suppliers will also need to shorten. Emily wondered what it would take to reduce the time it takes to evaluate and select suppliers by 30 percent, 40 percent, or even 50 percent.Another part of the seminar that Emily attended required her to diagram her company’s supplier evaluation and selection process. The seminar instructor was adamant that a company cannot improve (i.e., shorten) a process until it understands what the process looks like.
Questions:
1. Why should companies commit time and resources to evaluate and select suppliers?
2. Identify when supplier evaluation and selection decisions typically occur.
3. What is forcing companies to reduce the time it takes to develop new products?
4. Identify a process (with the steps clearly defined) that a company can follow when evaluating, selecting, and negotiating supply agreements with suppliers.
5. Discuss ways to reduce the time it takes to evaluate, select, and negotiate agreements with suppliers without diminishing the effectiveness of the process. Identify what part(s) of the evaluation and selection process that your ideas will affect and improve.

 

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