Take Test: Activity 2.4 – Quiz: Module 2
Question 1
__________ are cognitive frameworks that represent organized knowledge about a given concept or stimulus that is developed through experience.
Q2
Question 2
In the Lawler and Porter model addressing the relationship between performance and satisfaction, the intervening variables linking performance with later satisfaction are ______________.
Question 3
The argument that satisfaction causes performance suggests that managers should help workers attain high performance, and as a consequence workers will be satisfied.
Answer[removed] True
[removed] False
Question 4
What is the law of effect, and how is it related to the four basic Organizational Behavior strategies of positive reinforcement, negative reinforcement, punishment, and extinction?
Question 5
Natural extrinsic rewards include all of the following EXCEPT:
Answer
|
[removed]
|
|
compliments.
|
|
[removed]
|
|
special jobs.
|
|
[removed]
|
|
merit pay increases.
|
|
[removed]
|
|
recognition.
|
Question 6
People may pay attention to the same information, organize it in the same way, and yet interpret in differently.
Answer[removed] True
[removed] False
Question 7
All of the following are recommendations by William Byham to build networks within the first 30 60 days of a new job EXCEPT
Answer
|
[removed]
|
|
map your ideal network.
|
|
[removed]
|
|
share information useful to others.
|
|
[removed]
|
|
invest at least an hour a week to stay in touch with network members.
|
|
[removed]
|
|
don t tell people you are new to the job.
|
|
[removed]
|
|
take action to build the network.
Question 8
Explain the alternative views of the relationship between job satisfaction and performance, and discuss the managerial implications of each view
Question 9
__________ is the tendency to underestimate the influence of situational factors and to overestimate the influence of personal factors in evaluating someone else s behavior.
Question 10
The law of contingent reinforcement states that the reward must be given as soon as possible after the occurrence of the desirable behavior.
Answer[removed] True
[removed] False
Question 11
Values focus on specific people or objects, whereas attitudes have a more general focus and are more stable than values.
Answer[removed] True
[removed] False
Question 12
Briefly describe the common types of distortions that occur within the perceptual process.
Question 13
Lawler and Porter maintain that
Answer
|
[removed]
|
|
perceived equity of rewards does not impact the performance/satisfaction relationship.
|
|
[removed]
|
|
performance accomplishment lead to rewards that lead to satisfaction.
|
|
[removed]
|
|
rewards do not have to be perceived as equitable to lead to satisfaction.
|
|
[removed]
|
|
individuals who are unfairly rewarded will still be satisfied.
|
|
[removed]
|
|
satisfaction causes performance.
|
Question 14
Attitudes are predispositions to respond in positive or negative ways to people or things in one s environment.
Answer[removed] True
[removed] False
Question 15
Job satisfaction alone is a consistent predictor of individual work performance.
Answer[removed] True
[removed] False
Question 16
__________ and __________ influence the choices a person makes regarding which cognitive dissonance reduction method to use.
Answer
|
[removed]
|
|
the degree of a person s emotional adjustment ¼ the magnitude of the rewards involved.
|
|
[removed]
|
|
the degree of a person s perceived control over the situation ¼ the magnitude of the rewards involved.
|
|
[removed]
|
|
the degree of a person s perceived control over the situation ¼ the magnitude of the person s sociability.
|
|
[removed]
|
|
the degree of a person s authoritarianism ¼ the magnitude of the person s self-esteem.
|
|
[removed]
|
|
the magnitude of the person s agreeableness ¼ the magnitude of the person s self-efficacy.
|
.
|
.
Question 17
What is an attitude? Discuss the three basic components of an attitude.
Question 18
A(n) __________ is a predisposition to respond in a positive or negative way to someone or something in one s environment.
Question 19
The __________ states that behavior that results in a pleasant outcome is likely to be repeated while behavior that results in an unpleasant outcome is not likely to be repeated.
Answer
|
[removed]
|
|
law of motivational content
|
|
[removed]
|
|
law of effect
|
|
[removed]
|
|
law of reaction
|
|
[removed]
|
|
law of outcome management
|
|
[removed]
|
|
law of motivational process
|
Question 20
An impressive job title is particularly important to someone who actively engages in __________ management.
