Total Quality Management or CQI

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You are an assistant practice manager of a medical practice where the physicians specialize in diagnosis and treatment of cancer patients. The mission of the practice encompasses the area of the patient’s mental health associated with a cancer diagnosis. To address the psychological and sociological issues that patients endure, the physicians have decided to institute a program to address these factors. Your practice manager has put you in charge of the project.

Using the Total Quality Management/ COI protocols, address the following:

Developing a plan:
Describe the premise of the program and/or what goals would you need to consider.
Describe two specific outcomes that you would want to achieve through the program.
Describe three specific activities that you believe would be possible techniques for achieving those outcomes.
For each the three specific activities that you considered, discuss the strengths, weaknesses, opportunities, and threats (SWOT) for each.
Identify the one specific activity, from the possible techniques above, that you believe is the best option to reach the best outcomes.
Provide details to support your rationale for choosing this one specific activity
Describe the technique (s) by which you will measure the effectiveness of your activity.
Present your plan in clear, scholarly, and grammatically correct language. You can choose to present the plan in any format that you think will be most effective in conveying your decision process.

Sample Solution

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Managed Care Organization marketing

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A Managed Care Organization marketing manager reduced the MCO’s premium by 10 percent and saw a 20 percent increase in the number of subscribers. He then thought that if the premium was reduced by another 20 percent, he would see a 40 percent increase. What is your analysis of this reasoning?

Sample Solution

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Brain Hacking (TV episode transcript) with Anderson Cooper

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Compose a 750 word (double-spaced) compare/contrast essay comparing the following two points of view:

A. Brain Hacking (TV episode & transcript) with Anderson Cooper

B. Who says smart phone addiction is a bad thing? The case for constant connectivity (magazine article) by Jesse Brown

Sample Solution

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Policy memo that addresses long-term threats to U.S. national security

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Either a new president has been elected or the current president re-elected. A preparatory committee has asked you to write a short policy memo that addresses long-term threats to U.S. national security. Using some of the ideas discussed in the course readings, 1) identify two or more key global security threats to the U.S. and 2) explain how the country should prepare for the future of war.

Sample Solution

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